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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Product arrived on time undamaged and was exactly what I ordered!
Kit was missing gaskets, my bike is apart and I complete the assembly. Fortunately your customer service hooked me up and got them coming. So great customer service, however I should have been missing the gaskets in the first place
Very simple and easy to use. The customer service is focused on the Customer. I have never had a bad experience with J & P Cycles.
Hassle free, no delays and a good product. Good follow up with shipping.
Ordered product and got in timely manner
Very happy with product and services
I did an online chat. Those results could have been better but a direct call to J&P got the situation handled.
Great Service! Came early and just what I order. Thanks J&P Cycles!
Fast search and found several options for this purchase and several others I have made over the years.
Always on top of it! Great ordering experience. Good customer service when needed. Quick and reliable when ordering.
Thank you
Original order was canceled for wild reasoning. My original order should have been here by now so that I could ride with my brother for his 50th birthday and now I can. Stefani has been good with contact back and forth but now my order is late and the reasoning is not ok.
When buying the baffles it said one instead of a set. Some Harleys come with single exhaust. Since I have dual I ordered 2. I sent the other set back
Good selection and prices. The part I ordered was exactly as described. Very satisfied.
Part came far faster than anticipated. I was very happy with the product.
I had yrouble figuring out how to apply a discount. I used the chat. Whoever it was that answered really helped me out! I was impressed! I plan on using J&P again.
The part was easy to order. It got here in a timely manner and was the exact part I needed.
Not the first or last time I will be buying from J&P.
JPC of course got it shipped quickly. When it arrived I had inspected it. Machining was poor at best. I am a toolmaker by trade so I remachined all mounting surfaces to be square and flush. After installing the Hayden M6 I have noticed quieter and easy shifting.
I was interested in some frame mounted highway peg brackets. They were on back order so I requested to be notified when they came in. I was notified and ordered them. The whole process was quick and easy.
It was quick and easy. I bought the seat from J&P because I liked all the different options they had to choose from and it allowed me to get the exact seat I was looking for.
Easy website navigation, good selection, fair pricing. A satisfied and loyal customer.
Always a good experience dealing with jp cycles. Any issues I have had they were fast to respond and provide a solution
Great quality, service, and experience. Will shop here again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members