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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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This seat for my bike is the best of the best. Customer service, ordering, shipping is a perfect 10. Thank you, you guys rock.
Always prompt and the parts are always quality. I tried a different source, a few dollars cheaper and contrary to their claim the part did not fit.
JP did a great job again, BUT my seat was shipped to a different state. Someone clicked the wrong state, but once I noticed it on the tracking, I notified JP and they corrected it. Got the seat a few days later, not a problem.
Purchased a new maintenance free battery. Easy to activate.
Parts and a correct fit and exactly as described.so that was a plus.
Literally, 3 days! Fantastic first order took 9 days. Thanks
Great so far, we'll see how shipping goes.
Needed the floats that are part of the carburetor. But it didn't come with any. So, ok kit I guess.
You guys are the best! Thank you for always having what I need you guys always help when I need it and shipping is fast
Product did not specify that it would work on a full dress Harley or a standard Street Glide?
As advertised, fast shipping, very satisfied. Nice product, looks great installed.
So far so good j&p cycles is a very good and trusting website very happy with my purchase
The shipping is always fast and reliable. I never have issues with this company.
I am very pleased with the motorcycle helmet I purchased. Easy to order, and size fit as described.
Thanks Guys!
Fast and easy, product LED v2 is way better. Customer service was fantastic.
I had a great experience ordering from J & P. The item was cheaper than other sites and arrived quickly.
Website described item accurately. Purchas/order process was easy. Item arrived quickly.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. We only see that you ordered 1. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]
My order came in fast and complete, no issue's. I ordered parts for 2 Different Harley's and they are correct parts.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]