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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Found what I was exactly looking for with keywords thanks again
It was the quickest delivery I ever received, it was easy the shipping tracking
I had a chat with one of your employee, I give him all information about my Harley bike, told him exactly what I need, he told me you have the needed O-ring. I paid and O-ring arrived in three days to Romania (this is the good point, it arrived very fast) but the O-ring does not fit my bike….and I cannot return it to you because the shipping costs more than the O-ring price.
I bought a new helmet for my granddaughter. Got exactly what I ordered, and she loves it.
Parts fit great and everything shipped fast. Thank you for the first responder/military discount also. Will be buying all of my parts from here.
I ordered this particular kit which included parts, specifically nuts, that were the wrong size.two bolts broke during installation…
However, the customer service representative was able to come up with a solution that was acceptable to me…however, the replacement kit also included nuts that were the wrong size…
I found exactly what I was looking for, at a good price. No issues with the purchasing process. Delivery happened in less than a week.
Set the right helmet, but website recommended wrong Sena mounting kit and I bought it.
Fitment was tight but that is due to me having an aftermarket headlamp. Quality part, quality hardware, and it looks great!
Great. Not sure why it asks for 50 characters. Just filling the void with this.
Quick & Easy ordering process.
Product received matched product ordered, no surprises.
Met expectations, it was exactly as posted. Fixed my problem. All good.
My tires came as a set. One heavy duty box, nice touch. The tires were held spread with cardboard standoffs. One side on the rim, tubes went in easy. Tire went right on, and easier than the old one came off for sure.
Always find what I'm looking for at reduced prices than other places.
As easy as 1,2,3. Found, purchased and quick install the day it arrived.
Found what I needed. Parts worked great and affordable price.
Just what i needed. Great part selection. Friendly Staff. Great service
Part fit perfectly as intended. I counted my lincs to make sure I ordered correctly.
I've been through multiple companies for a regulator and have been through 4 in the last 2 months. In this process I have burned up 2 stator's and one magnet plate. Hoping this will be my last one for a while.
Every time we order from JP cycles, we always get the correct products that fit the bike we are shopping for. Always excellent customer service with follow-up emails and tracking information. Even if there is a delay, they let you know.
Very happy with ordering, shipping info and quick delivery. Arrived before estimated date.
El envío fue bastante rápido empresa sería y responsable
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.