On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered a motorcycle cover for my street glide and it fit perfect and is very good quality
Quality parts, knowledgeable customer service reps, fair prices with parts that will fit your bike
Effective search. Exact products required for my preference.
I just installed these on my 2020 street glide the other day. I like them a lot so far!
Its easy and fast. Good price for semi sintered brakes. They fit perfect.
Looking for battery. Found correct battery. Bought battery.
I went right to using the chat with customer assistants. I'm less than 5 minutes I was all set up and had my stuff ordered. 3 days later my parts we're at my doorstep.
The purchase process was easy. The delivery was prompt. The phone holder has a secure grasp on the handle bar and I like the way it clamps onto the phone.
J&P has it all. I really like the interface of J&P and Revzilla. Makes everything easy!
J&P is the best along with Revzilla. The membership is the best.
Very Happy with the product and service and price. Would purchase again
I needed a starter clutch drive and although not in stock at local HD Dealership or at J&P, it was quickly delivered after purchase at J&P. They have always come through with parts when needed.
Fast delivery and quality of product was great...I will be using again...
Very good was great no problem everything went well had no problems whatsoever
Ordered Evo 1340 5th gear seals. Twice. Both times got seals that did not fit properly.
Tranny main shaft has not changed on the bike. Had to be the seals.
Would like to have had a definite yes or no to whether the part is the right one or not. Vague maybes leave me wondering.
Brooothherrrrrrrrrr Braaaatherrrrrrrr BRAAATHHEEEERRRRR
After a bit of time getting them to lock in they are perfect. Indistinguishable from oem
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.