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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,872
quality
23,551
This company responds to reviews on average within 5 days

Instant Feedback

73,101 reviews

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Nebraska
1 review
0 helpful votes
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Cycle radio
November 29, 2024

I was shipped the wrong part. Customer service was great and sent a return postage label and sent me the correct part within a few days.

Date of experience: November 18, 2024
Michigan
1 review
0 helpful votes
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All products were as advertised
November 29, 2024

Had what I was looking for at reasonable prices. Easy to use web site. Thank you

Date of experience: November 30, 2024
Idaho
1 review
0 helpful votes
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Great job. Keep up the good work
November 29, 2024

Thank you. Your web site is improving 😎for a while there things weren't going too well. I quit ordering for a while. I decided to try your business again. Much better,

Date of experience: November 29, 2024
Alabama
2 reviews
0 helpful votes
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Primary fluid gasket
November 28, 2024

Easy to find quick shipping awesome product at a great price can't beat this deal

Date of experience: November 18, 2024
Florida
1 review
0 helpful votes
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Very fast
November 28, 2024

Fast delivery. Great product. I have always had a good experience when ordering through J&P.

Date of experience: November 18, 2024
Nevada
1 review
0 helpful votes
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Fast shipping and great prices!
November 28, 2024

Helmet was exactly as described. Very high quality. Very fast shipping website is really easy to use.

Date of experience: November 18, 2024
Washington
1 review
0 helpful votes
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Moto pants
November 28, 2024

Good value and I got lucky and got the last pair for my son's birthday gift.

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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Bassani Road Rage Long 2 in 1
November 28, 2024

Well package and transaction was smooth. Delivery was fast too.

Date of experience: November 30, 2024
Kansas
1 review
0 helpful votes
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Best choice!
November 28, 2024
Updated review

Always happy with J&P. Wish they had a store near Kansas City!

Date of experience: November 29, 2024

Almost always perfect
June 7, 2024
Previous review

Almost always perfect

Date of experience: May 27, 2024
Kansas
1 review
0 helpful votes
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Bilt tour helmet
November 28, 2024

Quick shipping. Worked with me on a helmet I sent back. This bilt tour helmet was perfect fit. Snug but not overly tight. For the price can't beat it.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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No complaints
November 28, 2024

Product arrived faster than I thought, great packaging no damage to box or actual grips

Date of experience: November 18, 2024
Missouri
1 review
0 helpful votes
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Great supplier
November 28, 2024

I've been a customer for a long time. Great supplier for HD parts over the years!

Date of experience: November 29, 2024
Louisiana
1 review
0 helpful votes
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User friendly
November 28, 2024

It was extremely easy and service tech was very helpful very helpful

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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All good
November 28, 2024

Great online items available great checkout and great shipping

Date of experience: November 18, 2024
Texas
1 review
0 helpful votes
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Quality Parts
November 28, 2024

I was concerned about the quality of the parts that I ordered but to my amazement the parts worked as good as O.E. Parts. Good to know that other companies make quality products.

Date of experience: November 18, 2024
Alabama
1 review
0 helpful votes
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Parts received were satisfactory and attention grabbing as expected. Unfortunately the parts were a little uneven on the decorative ends and had a few significant dings/chips. Other than that I'm satisfied with them. I'm sure quality control wasn't aware of this, other wise they would've sent them back to Avon grips. You probably wouldn't notice unless you examined them outside the packaging. They arrived promptly and I didn't have any problems ordering them. I'd say I am definitely satisfied overall.

Date of experience: November 18, 2024
Florida
1 review
0 helpful votes
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Tire discounts
November 28, 2024
Updated review

Website is easy to order parts, put in model and shows what parts fit your bike. Free shipping is always a nice extra.

Date of experience: November 18, 2024

Like the discounts and free shipping
November 19, 2024
Previous review

Like the discounts and free shipping

Date of experience: November 9, 2024
South Carolina
1 review
0 helpful votes
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Handle bar decision
November 28, 2024
Updated review

Site would move around and hold up a few times. I worked it out and ordered what I needed.

Date of experience: November 18, 2024

Site would move around and hold up a few times
November 14, 2024
Previous review

Site would move around and hold up a few times

Date of experience: November 4, 2024
Illinois
1 review
0 helpful votes
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They have it
November 28, 2024

I have a mikuni hs40 carburetor on my old 91 electra glide and JP cycles are the only company that has the parts and are really great on pricing, I will use JP cycles for all my motorcycle needs.

Date of experience: November 18, 2024
Virginia
1 review
0 helpful votes
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Small fount.
November 28, 2024

The instructions were printed with tiny fount.
I needed a magnifying glass to read them.

Date of experience: November 18, 2024