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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,863
quality
23,480
This company responds to reviews on average within 5 days

Instant Feedback

72,879 reviews

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Kansas
1 review
0 helpful votes
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Handlebar grips
October 16, 2025

Very positive. The grips seemed to be about an 1/8 to 1/4 inch shorter than the originals. And maybe not as thick. Otherwise they look great.

Date of experience: October 5, 2025
New York
1 review
0 helpful votes
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Always delivered quickly.
October 16, 2025

Orders are always specific to my bike. And always fit correctly out of the box. Never had any issues with anything I have ordered.

Date of experience: October 6, 2025
Nebraska
1 review
0 helpful votes
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Klockwerks windshield
October 16, 2025

Super easy. I found what I wanted it on the website. Ordered it and it was here within a few days. Even with the free shipping, it came quickly. The follow up emails were terrific. Kept me well informed. Thank you.

Date of experience: October 6, 2025
Florida
1 review
0 helpful votes
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….
October 16, 2025
Updated review

:)( ;): ( :): () :)( ;((;(((

Date of experience: October 5, 2025

Very good..
October 3, 2025
Previous review

Very good..

Date of experience: September 22, 2025
Texas
2 reviews
0 helpful votes
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KRAUS EZ Shift 2016 HD Freewheeler
October 16, 2025
Updated review

A HOG member said he ordered an EZ shift for his M8 bike and finding neutral was a breeze. My ride is a 2016 Freewheeler 103 twin cam and I wanted to have the same neutral experience. J&P Cycles has the part that's specifically for my bike. It is pricey but I wanted to make sure it fit. My order came quicker than expected. Getting the part on took no time and it was a perfect fit. Anyone can do it. My experience so far is that finding neutral is a breeze and shifting gears seems smoother. Thanks from Ladies of Harley rider.

Date of experience: October 5, 2025

Easy ordering process
October 8, 2025
Previous review

Easy ordering process. I bought this part for my 2016 Freewheeler -103 Twin cam

Date of experience: September 28, 2025
Wisconsin
1 review
0 helpful votes
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Easy to navigate site
October 16, 2025

Love the website, easy to search based on your specific model. Long time customer from the thick catalog days, still great selection, easy ordering, quick delivery.

Date of experience: October 5, 2025
Massachusetts
1 review
0 helpful votes
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Easy and convenient website to navigate. Able find what pretty much any basic part or accessory that I want for my bike and they're actually in stock. Shipped out the next morning. Delivery took a little longer than expected but that was the post offices fault.

Date of experience: October 5, 2025
Florida
1 review
0 helpful votes
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Harley part not available...
October 15, 2025

2021 harley. Simple wire for the head light what i bought also...$300 and the wrong wire... 2 trips and 2 days later everything was fine...

Date of experience: September 20, 2025
Indiana
1 review
0 helpful votes
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I have recently ordered quite a few things from other places unfortunately and their products are less than perfect and take a long time to even get shipments out or delivered at all. J&P Cycles had exactly what i needed and it came quickly. I will continue to do business here.

Date of experience: October 5, 2025
Tennessee
1 review
0 helpful votes
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2 exchanges, my fault, no problems
October 15, 2025

Ordered a 22 amp voltage regulator for my '86 fltc., wrong style plug called and they refunded on my card ( with free return shipping)and helped to find right one that one had wrong plug also, (same no hassle return and shipping). Discovered my bike had been upgraded to 32 amp system. Ordered new one, at my house 2 days. All toll a week and a half from start to finish

Date of experience: September 26, 2025
Florida
1 review
0 helpful votes
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Great
October 15, 2025

I shopped online it was quick easy no issues at all. My order was delivered on time like they said, and I was very satisfied.

Date of experience: October 4, 2025
New York
1 review
0 helpful votes
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Everything I needed and more
October 14, 2025

This kit has every seal that you need for a top end rebuild. I was very happy with the quality of the gaskets. I didn't use the gasket for under the cylinder (didnt want to go that far into the rebuild). I think this kit comes with 1200 and 883 head gaskets because I had 2 smaller head gaskets left over after doing my 1200 rebuild.

Date of experience: October 4, 2025
Arizona
1 review
0 helpful votes
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Right Replacement Product
October 14, 2025

Went on Google. Searched for Honda replacement battery for SXS. Search pulled up many supplies with replacement part that I could see would not fit. Searched through first page of Google Customers Ads until I found your company. Clicked on link and sent me to page with the identical repayment product.

Date of experience: October 4, 2025
Texas
1 review
0 helpful votes
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It Was Easy Enough
October 14, 2025
Updated review

I decided that I wanted to carry some extra gas in the sidecar. J&P had a couple of options. I ordered the one that fit the profile. Easy enough.

Date of experience: October 4, 2025

Always a great selection and easy to find
September 30, 2025
Previous review

Always a great selection and easy to find.

Date of experience: September 20, 2025
Texas
1 review
0 helpful votes
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...
October 14, 2025

...

Date of experience: September 23, 2025
Illinois
1 review
0 helpful votes
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Like mention earlier, this is one of the best places to buy your motorcycle parts and accessories. I was very easy and friendly to navigate thru their website.

Date of experience: October 4, 2025
Texas
1 review
0 helpful votes
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All was good just the method of shipping was no good took way longer than it should have considering that I am just a few states away

Date of experience: October 3, 2025
Kansas
1 review
0 helpful votes
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Worth it
October 14, 2025

This light is amazing and very bright. If you want to see better just buy it!

Date of experience: October 3, 2025
Texas
1 review
0 helpful votes
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GREAT PRODUCTS
October 13, 2025
Updated review

J&P Cycles are the absolute BEST. I have been dealing with them for several years now and have NEVER had to return anything. Delivery has ALWAYS been on time. Actually, I received the items 1-2 days before the expected delivery date.

Date of experience: October 3, 2025

It was quick,easy, and user friendly
March 11, 2025
Previous review

It was quick,easy, and user friendly.

Date of experience: March 1, 2025
Tennessee
1 review
0 helpful votes
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So far seems like a great quality product. But does not come with instructions at all. And also doesn't tell u that you have to redo the wiring for the turn signals to install them. Costed me $120 (1 1/2hrs) to install.

Date of experience: October 3, 2025