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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,825
quality
23,201
This company responds to reviews on average within 5 days

Instant Feedback

72,172 reviews

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Ohio
1 review
0 helpful votes
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Looks good on my bike and gives me a little piece of mind I like actual numbers not just a little light to know my bike is in good shape

Date of experience: September 27, 2025
Colorado
1 review
0 helpful votes
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Fork seals
October 7, 2025

It's easy to know you're getting parts that fit your specific bike and that takes out a lot of worry and headache about ordering parts because you can check to make sure what you order is what you really need.

Date of experience: September 27, 2025
Texas
1 review
0 helpful votes
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Mixed bag
October 7, 2025

The Mustang seat was excellent very good. American made made the right choice. The fasteners however, were super cheap. I don't know if they're aluminum or pot metal but they're not steel and it's two nuts for the main seat hold down and the small finger bolt for the pee pad and they were super light like aluminum, unsure but super cheap unsatisfied.

Date of experience: September 19, 2025
North Carolina
1 review
0 helpful votes
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Tire purchase
October 6, 2025
Updated review

I have been buying tires for my bikes here for over two years now from this site, I have always received what I bought in about 3 business days.

Date of experience: September 26, 2025

Tire disposal fee
October 18, 2024
Previous review

I have questioned this on multiple occasions, if you do not dispose of a tire how do you get away with charging for it. I was told it is a standard charge when purchasing a tire, this is as false a statement as I have heard. If you pay to have a tire replaced you have to pay a disposal fee at the place where you had it changed d or take it with you and dispose of it yourself...this is crooked and should not be allowed. I had to pay $9 for a disposal fee at a shop because they actually are disposing it for me, what did you do?

Date of experience: October 8, 2024
Iowa
1 review
0 helpful votes
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Great selection!
October 6, 2025

I bought two tires for my scooter that weren't readily available from many other outlets. The Pirellis that I received make my scooter handle far better than the factory tires. Great, fast service with quality products.

Date of experience: September 26, 2025
Massachusetts
1 review
0 helpful votes
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Parts! Argh!
October 6, 2025
Updated review

When I buy Hooker headers for my pickup, they come with gaskets. When I buy pipes from Vance and Hines no gaskets. Frustrating. J&P gave excellent onlookers experience. Had I called the assistant would have most likely noticed the pipes had no gaskets.

Date of experience: September 26, 2025

Xcellent parts and prices
June 26, 2025
Previous review

Xcellent parts and prices.

Date of experience: June 16, 2025
California
2 reviews
0 helpful votes
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HD Derby cover
October 6, 2025
Updated review

Derby cover looked ok on the outside, wrong configuration on the inside! Wouldn't accept factory rubber seal gasket! Disappointing! So returned to you

Date of experience: September 26, 2025
Kimberly E. J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Thanks!
July 21, 2025
Previous review

Thanks! J&P for offering the USA Military Veterans a discount!

Date of experience: July 11, 2025
New York
2 reviews
0 helpful votes
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T-Bar for 2025 Street Bob
October 6, 2025
Updated review

The purchase didn't advise that I would need to purchase a Gauge bracket when I purchase the T-Bar for my street bob. I put the bars on and the mount is on back order making it extremely hard to ride the motorcycle because I don't have the gauge on.

Date of experience: September 26, 2025
Kimberly E. J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Fast shipping excellent product
March 21, 2025
Previous review

The product was easy to order, it was also shipped right away. The packaging of the product was also packaged correctly. I will continue to do business with J&P

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Gaskets
October 6, 2025
Updated review

I've been rebuilding a 72 xlch and every gasket has fit so far really glad I buy from the best from J&p cycles Primary /cam cover / rocker box /head and jug base and even the 3 on the oil pump assembly all the corks for pushrod tubes fit great

Date of experience: September 25, 2025

You guys have fair pricing and great quality I enjoy...
September 24, 2025
Previous review

You guys have fair pricing and great quality
I enjoy the shelf's full of specialty parts

Date of experience: September 14, 2025
Texas
3 reviews
0 helpful votes
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Replaced OEM shocks
October 6, 2025
Updated review

I was on a road trip and my shocks failed. I ordered online the replacement shocks which came overnight. They fit perfectly and solved my bikes issue and are a great upgrade to boot!

Date of experience: September 25, 2025

Love the availability and quick delivery!
September 25, 2025
Previous review

Love the availability and quick delivery!

Date of experience: September 14, 2025
Texas
1 review
0 helpful votes
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Easy shift is what it says
October 6, 2025
Updated review

I thought I would give it a try. It seemed like an awful simple device easy to install, and it was it gives you a different leverage point, which makes all the difference in the world.

Date of experience: September 25, 2025

Quick and easy no shipping charge
July 2, 2025
Previous review

Quick and easy no shipping charge. As soon as I can save more than RPM cost me I will sign up for that too.

Date of experience: June 22, 2025
Oklahoma
1 review
0 helpful votes
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.
October 6, 2025

………………………………………………….

Date of experience: September 25, 2025
Ohio
1 review
0 helpful votes
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Will Continue To Use
October 6, 2025

Everything for the most part was very smooth and painless. My only complaint was that my order got delayed. Probably had nothing to do with JP though.

Date of experience: September 18, 2025
Arizona
1 review
0 helpful votes
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Bittersweet
October 6, 2025

J&P was the only place that had all 3 custom brake pieces I needed to install my new caliper. So I ordered here. Problem was the shipping. A 4 day wait for my parts turned into almost 2 weeks. And it seemed like the parts came from different places. In the end it all came. But if I would of known it was gonna take this long I would of separately ordered from smaller shops.

Date of experience: September 25, 2025
Kimberly E. J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Tennessee
1 review
0 helpful votes
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Chris is the man
October 6, 2025

Chris was there to work through a problem that I had with the size of a jacket that I ordered online. He also took care of returning the item that did not fit and re-ordered a new jacket for me

Date of experience: September 25, 2025
Kansas
1 review
0 helpful votes
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Went to J&P cycles to order a tire and some brake pads. Website usually has what I need at a better price rate than what you'd get at a store. Quality products for great prices to get your machine back in great running condition.

Date of experience: September 25, 2025
Illinois
1 review
0 helpful votes
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Great selection of products.
October 6, 2025
Updated review

Very positive. J&P Cycle seems like a high energy and forward-thinking place to work. They like their job and they have fun in the process. Quality products at a fair price, delivered quick.

Date of experience: September 25, 2025

Quick and easy
September 25, 2025
Previous review

Quick and easy. Large selection, fair prices. Solid company to do business with.

Date of experience: September 14, 2025
Sri Lanka
1 review
0 helpful votes
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J&P Cycles is My Go-To
October 6, 2025
Updated review

J&P Cycles is My Go-To for maintenance supplies for my H-D Road King. Engine, transmission and primary case services are a breeze. Fluids, filters and other necessities are included in one box, top quality and save me a bunch of money. Shipping is fast. Services are quick and easy. I highly recommend J&P!

Date of experience: September 25, 2025

Always a great shopping experience
September 25, 2025
Previous review

Always a great shopping experience.

Date of experience: September 14, 2025
Texas
1 review
0 helpful votes
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It's easy to find the top pad. But, finding them with attached isolators proved difficult. Not only does J&P have them, but at the best price! I'm never disapointed with J&P.

Date of experience: September 25, 2025
California
1 review
0 helpful votes
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I ordered the red Turn Signals for my 2024 Honda Fury. Call it personal preference - I just feel the red lenses look better than the amber ones that are OEM. The lenses were received in a timely manner, were in perfect condition, and I fitted them on the bike myself after closing on the purchase. The result is a better looking motorcycle and a satisfied J & P Cycles customer

Date of experience: September 25, 2025