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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,825
quality
23,199
This company responds to reviews on average within 5 days

Instant Feedback

72,170 reviews

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Kentucky
1 review
0 helpful votes
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Road King Speed sensor
October 10, 2025

As always, J&P Cycles has what I need and is always a direct fit replacement. I received the sensor quickly and it went on without an issue. I'm a happy customer.

Date of experience: September 29, 2025
Arizona
1 review
0 helpful votes
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Inner Faring
October 10, 2025

Faring arrived in half the expected time. Have not installed it yet but extremely pleased with the in store help in Scottsdale AZ. I will write a review once it gets installed.

Date of experience: September 29, 2025
Colorado
1 review
0 helpful votes
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JP Cycles is Great.
October 10, 2025

Once again, I am very happy when I need an emergency quick part in the middle of a totally separate project. All I have to do is open up J P Cycles and find exactly what I needed at an amazing price. It arrive quickly and it is the exact part I needed to continue my original project. That is why JP Cycles is GREAT.

Date of experience: September 29, 2025
Ohio
1 review
0 helpful votes
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Awesome
October 9, 2025

………………………………………………..

Date of experience: September 29, 2025
New Jersey
2 reviews
0 helpful votes
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Ciro peg clamps and Trident pegs
October 9, 2025

Finding and ordering these parts was very easy. Shipping was fast. Installation was easy. I've only been on the bike a couple of times, but the pegs and clamps feel very sturdy and secure.

Date of experience: September 29, 2025
Massachusetts
2 reviews
0 helpful votes
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All good!
October 9, 2025

I ordered Arlen Ness front caliper mounting bolts and was very happy with the quality. They packaged them in jewelry boxes to prevent any damage. Very impressive!

Date of experience: September 29, 2025
Virginia
1 review
0 helpful votes
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Great selection and prices!
October 9, 2025
Updated review

As titled, the selection provided by J&P covers all budget and variety for a given model. Shipping was fast and efficient, thank you!

Date of experience: September 29, 2025

Great product and price!
July 4, 2025
Previous review

Reasonable price for a high performing battery. Strongly recommend!

Date of experience: June 24, 2025
Arizona
1 review
0 helpful votes
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Great experience, mostly
October 9, 2025
Updated review

It was a great experience from browsing to ordering to receiving. My only gripe is there wasn't any paperwork in the box. It is a moot point since the part fit correctly and is working. But, getting an RMA or receipt may have been a headache.

Date of experience: September 24, 2025

Great website
September 27, 2025
Previous review

Great website

Date of experience: September 17, 2025
Utah
1 review
0 helpful votes
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Overall really damn good buttttt
October 9, 2025
Updated review

My only mild complaint was the mounting hardware for my fair came with the proper packing slip, order info, everything else was correct except the actual product inside the box was wrong. I spoke with Justin ( I think) and he was great. I'm just hoping to see the proper hardware come in a timely manner. Overall experience was good though

Date of experience: September 28, 2025

Easy to navigate
May 19, 2025
Previous review

Easy to navigate

Date of experience: May 9, 2025
Alabama
1 review
0 helpful votes
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Order
October 9, 2025
Updated review

Wasn't delivered when they said it was. Was supposed to had been delivered on Thursday and didn't receive it till Saturday. But was told it was thursday

Date of experience: September 28, 2025

Easy peasy order and fast checkout
September 30, 2025
Previous review

Easy peasy order and fast checkout.

Date of experience: September 20, 2025
New Hampshire
1 review
0 helpful votes
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USPS SUCKS
October 9, 2025

The first of 2 orders arrived on time think it was via FedEx. The second one was shipped USPS and arrived a week later than promised. I understand you have no control over the USPS but seeing as you ship with them this will probably be my last order with you.

Date of experience: September 28, 2025
Virginia
1 review
0 helpful votes
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Great company to do business with
October 9, 2025

I have been buying parts from j &p cycles for many years and am very happy with the parts a the way they do business. If anything goes wrong they fix it. Fast

Date of experience: September 28, 2025
Hawaii
2 reviews
0 helpful votes
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Brake Caliper purchase
October 8, 2025

Always satisfied with the dynamics of making sure there is no second guessing for parts. My parts were received before the estimated date in perfect condition. Thank you JPCycles supporting me with my Harley Davison bike build. 😇

Date of experience: September 28, 2025
Massachusetts
1 review
0 helpful votes
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Helpful
October 8, 2025
Updated review

I had accidently ordered the wrong part online. I called J&P directly and they cancelled the order and ordered me the correct part. They were friendly and helpful. The part was delivered within a week. Great experience

Date of experience: September 28, 2025

Quick and easy thank you
September 27, 2025
Previous review

Quick and easy thank you

Date of experience: September 17, 2025
California
1 review
0 helpful votes
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Great company to deal with
October 8, 2025
Updated review

I have been dealing with J and P cycle off and on for many years their selection of parts, quality of the parts, pricing and shipping are all excellent. I always get what I need. It always does what it's supposed to. I have no complaints and will continue coming back to J and P thank you for all your hard work over the years.

Date of experience: September 28, 2025

It's all good
September 24, 2025
Previous review

It's all good. You folks have improved over the years.

Date of experience: September 14, 2025
Virginia
1 review
0 helpful votes
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Great customer service
October 8, 2025

Bought a fender when we received it it was the wrong one, but the one we had ordered. Call the company and they took back the wrong fender and we purchased the new fender and they gave us a refund on the other one when they got it back. Great experience with this company.

Date of experience: September 28, 2025
Virginia
1 review
0 helpful votes
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M/c parts
October 8, 2025

I've dealt J&P cycles numerous times and have had no problems with ordering or delivery. Always prompt and items were as ordered.

Date of experience: September 28, 2025
New York
1 review
0 helpful votes
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...
October 8, 2025
Updated review

...

Date of experience: September 28, 2025

So far so good for making an easy purchase
September 26, 2025
Previous review

So far so good for making an easy purchase.

Date of experience: September 16, 2025
Colorado
1 review
0 helpful votes
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Gift Card
October 7, 2025

The J&P cycle gift card i tried to redeem was a headache. Instead of running it through the card scanner like most all stores, they had to call the headquarters and tell them all the numbers before I could get the credit for it. That's crazy.

Date of experience: September 27, 2025
Oklahoma
2 reviews
0 helpful votes
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E Z SHIFT
October 7, 2025

Skeptical but getting in neutral is, at times, aggravating. I noticed the change instantly when I rolled the bike off the lift. Went through to third and back to nuetral with ease. Wish this had been around for the past 20 years!

Date of experience: September 27, 2025