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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Fats shipping and great price
Would definitely buy from again
Very happy with the products and shipping time. Ordered risers, poly riser bushings and an integrated taillight, everything works great!
J&p did a great job with the shipping and quick delivery time, however I'm not happy with the product. The tire was out of round which made it very hard to balance. Paying 360$ for a tire you expect it to be perfect; it was not. I'm very unhappy with the Harley Davidson/michelin scorcher 31 tires. Will not be buying another set. As I've heard this is a common issue when I took them to the shop to have them mounted and balanced. (This info came from a Harley master tech)
With just a few clicks my axle was at a door a few days later and fit great.
I ended up ordering the wrong item, my fault. I did not read the item description correctly. However I can make it work, I was looking for a black powder coated kickstand and accidentally ordered a chrome one.
I purchased an open box; mustang super tour seat. The price was a steal and the item was as described. It was in pristine condition. Customer service was beyond helpful. They answered all my questions and I bought in confidence. Highest ratings!
Great website, easy to navigate. Good notifications through shipment to track purchases.
Fast delivery, product arrived undamaged. Fits well. Comes with nice helmet cover
Easy peasy! After my first shipment showed up, without all the products, I immediately called and received great service from J&P. Order was resent and I received it approximately one week later.
It was easy and arrived early. But forcing me to write more on my review is kind of ridiculous just to submit it.
Order and delivery were great. I just have to make time ti install them
Have got a few things from JP gets here in a good time and fits.
Simple and easy to find items all across the site and cs in chat is very helpful
Needed a new tire for my bike asap. Ordered and had a tire delivered within 24 hours, talk about quick! I appreciate the easy ordering and quick delivery, saved me a ton!
Quick and easy. Inexpensive. Website was easy to use. Will definitely use again.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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