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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,845
quality
23,374
This company responds to reviews on average within 5 days

Instant Feedback

72,582 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Fast shipping great price
December 12, 2024

Fats shipping and great price
Would definitely buy from again

Date of experience: December 2, 2024
Maryland
1 review
0 helpful votes
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Awesome quality, fast shipping
December 12, 2024
Updated review

Very happy with the products and shipping time. Ordered risers, poly riser bushings and an integrated taillight, everything works great!

Date of experience: December 1, 2024

Michelin scorcher 31
April 11, 2024
Previous review

J&p did a great job with the shipping and quick delivery time, however I'm not happy with the product. The tire was out of round which made it very hard to balance. Paying 360$ for a tire you expect it to be perfect; it was not. I'm very unhappy with the Harley Davidson/michelin scorcher 31 tires. Will not be buying another set. As I've heard this is a common issue when I took them to the shop to have them mounted and balanced. (This info came from a Harley master tech)

Date of experience: March 31, 2024
Texas
1 review
0 helpful votes
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Trusted
December 12, 2024

I am always rely on jp to come thru when I need anything for the bike

Date of experience: December 1, 2024
New Jersey
1 review
0 helpful votes
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Quick and painless
December 12, 2024

With just a few clicks my axle was at a door a few days later and fit great.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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It's what i Ordered
December 12, 2024

I ended up ordering the wrong item, my fault. I did not read the item description correctly. However I can make it work, I was looking for a black powder coated kickstand and accidentally ordered a chrome one.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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New Pipes
December 12, 2024

I ordered a set of slip on Rinehart Exhaust pipes, received them and immediately installed them. I love the sound of those pipes!

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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J&P Cycles will have my business again
December 12, 2024

I purchased an open box; mustang super tour seat. The price was a steal and the item was as described. It was in pristine condition. Customer service was beyond helpful. They answered all my questions and I bought in confidence. Highest ratings!

Date of experience: December 1, 2024
Missouri
1 review
0 helpful votes
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Good Experience
December 12, 2024
Updated review

Great website, easy to navigate. Good notifications through shipment to track purchases.

Date of experience: December 13, 2024

Great selection, great prices
May 19, 2024
Previous review

Great selection, great prices.

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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Great deal on a good helmet
December 11, 2024
Updated review

Fast delivery, product arrived undamaged. Fits well. Comes with nice helmet cover

Date of experience: December 1, 2024

Fast free shipping
April 21, 2024
Previous review

Fast free shipping

Date of experience: April 10, 2024
PF
1 review
0 helpful votes
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Crash bar
December 11, 2024

Toujours satisfait des produits et du service rapide et éfficace

Date of experience: December 1, 2024
Colorado
2 reviews
0 helpful votes
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Missing product
December 11, 2024

Easy peasy! After my first shipment showed up, without all the products, I immediately called and received great service from J&P. Order was resent and I received it approximately one week later.

Date of experience: December 16, 2024
Texas
1 review
0 helpful votes
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Fast
December 11, 2024
Updated review

It was easy and arrived early. But forcing me to write more on my review is kind of ridiculous just to submit it.

Date of experience: December 1, 2024

It was easy and fast enough
November 30, 2024
Previous review

It was easy and fast enough

Date of experience: November 19, 2024
Oklahoma
1 review
0 helpful votes
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100 sidewinder cyclinders and pistons
December 11, 2024

Order and delivery were great. I just have to make time ti install them

Date of experience: December 1, 2024
Arizona
1 review
0 helpful votes
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A+
December 11, 2024

Been wanting this lid for a while,Absolutely perfect fit. No complaints

Date of experience: December 1, 2024
Missouri
1 review
0 helpful votes
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Great time in getting parts
December 11, 2024
Updated review

Have got a few things from JP gets here in a good time and fits.

Date of experience: December 1, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Please get here fast
February 29, 2024
Previous review

Please get here fast

Date of experience: February 28, 2024
Iowa
1 review
0 helpful votes
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It fit!
December 11, 2024

Road King windshield fit, mounting brackets and all to my surprise as long as you insert top first!

Date of experience: December 12, 2024
Florida
1 review
0 helpful votes
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Easy as can be
December 11, 2024

Simple and easy to find items all across the site and cs in chat is very helpful

Date of experience: November 22, 2024
Pennsylvania
1 review
0 helpful votes
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Need a tire in 24 hours?
December 11, 2024

Needed a new tire for my bike asap. Ordered and had a tire delivered within 24 hours, talk about quick! I appreciate the easy ordering and quick delivery, saved me a ton!

Date of experience: November 22, 2024
Kentucky
1 review
0 helpful votes
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Cheaper than my local shop by far.
December 11, 2024

Quick and easy. Inexpensive. Website was easy to use. Will definitely use again.

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
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Nice
December 11, 2024

Everything was fine and staff very knowledgeable thanks for all your help

Date of experience: December 16, 2024