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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy peasy! After my first shipment showed up, without all the products, I immediately called and received great service from J&P. Order was resent and I received it approximately one week later.
It was easy and arrived early. But forcing me to write more on my review is kind of ridiculous just to submit it.
Order and delivery were great. I just have to make time ti install them
Have got a few things from JP gets here in a good time and fits.
Simple and easy to find items all across the site and cs in chat is very helpful
Needed a new tire for my bike asap. Ordered and had a tire delivered within 24 hours, talk about quick! I appreciate the easy ordering and quick delivery, saved me a ton!
Quick and easy. Inexpensive. Website was easy to use. Will definitely use again.
J&P made everything easy to shop, compare, and receive great merchandise in a timely fashion. I got exactly what I needed without any issues.
Ordered a tire for my 1999 Honda Shadow Vlx 600 Deluxe. Got it before I expected delivery day which worked out great because my mechanic was available that same day
As soon as the purchase made I tried to cancel to get a different battery sold by your store. I wasn't able so called first thing and told nothing can be done. Wish you were more accommodating would have spent more. Unfortunately not everyone live by ups to ship back so I'll keep it.
I am new here hopefully the products are as good as the ease of purchasing.
Good shopping experience on your site! Found items I never thought about!
I was highly pleased with the everything that came with set. All of the pieces felt durable and strong. Also notice a huge difference on the first ride out. Wow such a difference! Thank you so much.
Thought the c/c purchase did not go through and could not confirm so called JP on phone to straighten out purchase but had to re order not knowing that the first order did go through but so did the second order and ended.up with 4 sets of points but only needed 1 but I ordered a second set for backup to be safe. Then the first order came next day unexpectedly. Before I could put them in the next day a another package came in with 2 more sets of points so called to find the problem and could not explain what happen before it turned into a mess 3 or 4 calls and 3 hours later on hold or lost connection So got up set on time waisted on phone called for return not much help drove to Fed X to return product could not find FedX 1 hour later told Fed X the return number was in the E mail but no Number was in E mail called JPCyc. Again had to explain all over again put on hold again waited no and no and no answer Called back again now heated under collar waited through the crap again lady answer explained it all over again and again finally then talked to a man and he sent me another but had him send the e mail to FedX not me solved the problem the return was done. So 3 hours at home 1 1/2 to find FedX 1 1/2 hours at Fed X then it was done So 6 hours of day pissed away all over a $ 35.00 purchaser just to send back a double purchase I will have to think before I make another online purchase was not a happy customer after this purchase!
They always have what I'm looking for and it's all hassle-free.
Got great parts but shipping is horrible. Definitely recommend product they sell but hope they start using different companies for shipping
Always good experience with them. But they should find new shipping partner mine got delayed in shipping 3 times and package looked like it got ran over by a truck
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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