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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,879
quality
23,626
This company responds to reviews on average within 5 days

Instant Feedback

73,256 reviews

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Florida
1 review
0 helpful votes
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Great Christmas Gift
January 11, 2025

Great helmet for Christmas for my husband. He loved it.unfortunately not there for Christmas but thats on me... ordered really late. Arrived December 28.

Date of experience: December 25, 2024
Georgia
1 review
0 helpful votes
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Seat
January 11, 2025

Order came very quickly and was correct. Very easy to order online and the pictures of part were very accurate. Having a assortment of older parts available is what makes a big difference on where to shop at.

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Very satisfied
January 11, 2025

Shipping time was excellent and the product did exactly what I wanted it to do

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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Great product selections
January 11, 2025

Very helpful sales crew good prices and great products to choose from great delivery service

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Very happy with purchase!
January 11, 2025

Product was exactly as expected and arrive very quickly! I'm very happy with the experience and will gladly do business again!

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Touring Link
January 11, 2025

Photos it's billet aluminum and when you get it,it's pot metal. Fast food menu pictures vs your order

Date of experience: December 31, 2024
Michigan
1 review
0 helpful votes
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Order
January 11, 2025

Easy to order, have not used yet. Do not want to complete this survey as I have not used the product yet.

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Parts needed
January 11, 2025
Updated review

Had everything I needed and at a great price. Fast shipping order parts on New Year's Day and got the two days later.

Date of experience: January 3, 2025

Had everything I needed and at a great price
January 5, 2025
Previous review

Had everything I needed and at a great price.

Date of experience: December 25, 2024
Canada
1 review
0 helpful votes
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Fast and on time delivery
January 11, 2025

Great service was fast and delivered on time. Wish I would have the amount in Canadian dollars before ordering

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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No hassles
January 10, 2025

The part I needed was easy enough to find and order. Shipped quickly with no issues.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Always good
January 10, 2025

I've been ordering from JP cycles for years and they always have quality parts great prices and fast shipping enough said

Date of experience: January 11, 2025
Sweden
1 review
0 helpful votes
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Fast service
January 10, 2025

I was kept updated on when my order was processed sent and delivered. Great service!

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Quick fast and easy
January 10, 2025

Direct. Good product description quick fast and easy would recommend

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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Catalog order
January 10, 2025

Order came in a timely manner, everything was just as described in the catalog.

Date of experience: December 31, 2024
Rhode Island
1 review
0 helpful votes
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I was very impressed with the way. My packages were shipped and how fast I got them. Plus they keep in touch with you the whole step of the way. Great job J&P

Date of experience: December 31, 2024
Florida
1 review
0 helpful votes
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Fast delivery even on christmas
January 10, 2025

Amazing best place to shop, quick delivery, abundance of parts, easy checkout very user friendly

Date of experience: December 31, 2024
Georgia
1 review
0 helpful votes
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Quick delivery
January 10, 2025

Very quick turnaround from ordering to delivery. My tires arrived sooner than expected. Will definitely be using them for my next tire purchase.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Product is exactly as advertised
January 10, 2025

The handle grips that I ordered was exactly as advertised. Shipping was quick.

Date of experience: December 31, 2024
Tennessee
1 review
0 helpful votes
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Great service and informative delivery process
January 10, 2025
Updated review

Excellent selection choices. Had the tires and brake pads I needed for my bike

Date of experience: January 11, 2025

My 10%discount code didn't work I signed up for text...
July 12, 2024
Previous review

My 10%discount code didn't work I signed up for text messages

Date of experience: July 2, 2024
Virginia
1 review
0 helpful votes
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Husband loved the skull caps!
January 10, 2025

He was immediately impressed at the quality and feel of the material! He requested that I order additional (I have not gotten around to this yet)!

Date of experience: December 31, 2024