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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,589
This company responds to reviews on average within 5 days

Instant Feedback

73,194 reviews

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Texas
1 review
0 helpful votes
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Great service
January 12, 2025

Easy to navigate! And great products and the service was super fast

Date of experience: January 16, 2025
Maryland
2 reviews
0 helpful votes
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Battery cover
January 12, 2025

Fast and easy also a big variety of parts.Was a little delay due to weather, and was delivered when they said. Very good customer service and response time. Thank you,

Date of experience: January 13, 2025
Alabama
1 review
0 helpful votes
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Quality
January 12, 2025

Good service, no issues, arrived on time, quality parts. Will use JP in the future

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Shipping
January 12, 2025

Said 2-3 business days. Tire showed up the next day. Which was very convenient to say the least

Date of experience: January 2, 2025
North Carolina
1 review
0 helpful votes
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Good Stuff
January 12, 2025

Satisfied with the product. I would buy again if needed. Thanks

Date of experience: January 1, 2025
North Carolina
1 review
0 helpful votes
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Product us very good. The sale was a great value. It "guaranteed " Christmas delivery. That. Was false. It didn't arrive until 12/30/2024. When I tried looking the order up on JP it stated I had no orders. So I wasn't sure if or when we would receive the product

Date of experience: December 30, 2024
Utah
1 review
0 helpful votes
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8 inch tail light bar for 2000 FLS TC
January 11, 2025

A bit disappointed with the overall quality of the part. It just seems cheap. Does not come close to comparing with HD OEM parts. Will probably be returning the part. The metal is just really thin and lightweight. I'm afraid that it will not support the weight of my rear signal lights without breaking.

Date of experience: January 1, 2025
New Mexico
1 review
0 helpful votes
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2012 fxs blackline it didn't and your parts dept. said you don't stock it.
She waved the 995 fee and said she was sending a shipping label for return. I still haven't received that overall other than the website no being accurate the people I've dealt with we professional and polite just wish the part had fit. I've been looking on your site and as soon as I get it in the wind I'll probably by some items I've been thinking about...anyways I figured I'd give it a few more days for the label so I can send it back or possibly swap for store credit on another item
Thanks

Date of experience: January 15, 2025
Colorado
1 review
0 helpful votes
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Product looks used and taped to the package after being opened

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Quick and easy ordering
January 11, 2025

Swift, easy website. Quick delivery. Easy process from ordering through delivery.

Date of experience: January 12, 2025
Florida
1 review
0 helpful votes
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Great Christmas Gift
January 11, 2025

Great helmet for Christmas for my husband. He loved it.unfortunately not there for Christmas but thats on me... ordered really late. Arrived December 28.

Date of experience: December 25, 2024
Georgia
1 review
0 helpful votes
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Seat
January 11, 2025

Order came very quickly and was correct. Very easy to order online and the pictures of part were very accurate. Having a assortment of older parts available is what makes a big difference on where to shop at.

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Very satisfied
January 11, 2025

Shipping time was excellent and the product did exactly what I wanted it to do

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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Great product selections
January 11, 2025

Very helpful sales crew good prices and great products to choose from great delivery service

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Very happy with purchase!
January 11, 2025

Product was exactly as expected and arrive very quickly! I'm very happy with the experience and will gladly do business again!

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Touring Link
January 11, 2025

Photos it's billet aluminum and when you get it,it's pot metal. Fast food menu pictures vs your order

Date of experience: December 31, 2024
Michigan
1 review
0 helpful votes
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Order
January 11, 2025

Easy to order, have not used yet. Do not want to complete this survey as I have not used the product yet.

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Parts needed
January 11, 2025
Updated review

Had everything I needed and at a great price. Fast shipping order parts on New Year's Day and got the two days later.

Date of experience: January 3, 2025

Had everything I needed and at a great price
January 5, 2025
Previous review

Had everything I needed and at a great price.

Date of experience: December 25, 2024
Canada
1 review
0 helpful votes
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Fast and on time delivery
January 11, 2025

Great service was fast and delivered on time. Wish I would have the amount in Canadian dollars before ordering

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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No hassles
January 10, 2025

The part I needed was easy enough to find and order. Shipped quickly with no issues.

Date of experience: December 31, 2024