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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Fast and easy also a big variety of parts.Was a little delay due to weather, and was delivered when they said. Very good customer service and response time. Thank you,
Good service, no issues, arrived on time, quality parts. Will use JP in the future
Satisfied with the product. I would buy again if needed. Thanks
Product us very good. The sale was a great value. It "guaranteed " Christmas delivery. That. Was false. It didn't arrive until 12/30/2024. When I tried looking the order up on JP it stated I had no orders. So I wasn't sure if or when we would receive the product
A bit disappointed with the overall quality of the part. It just seems cheap. Does not come close to comparing with HD OEM parts. Will probably be returning the part. The metal is just really thin and lightweight. I'm afraid that it will not support the weight of my rear signal lights without breaking.
2012 fxs blackline it didn't and your parts dept. said you don't stock it.
She waved the 995 fee and said she was sending a shipping label for return. I still haven't received that overall other than the website no being accurate the people I've dealt with we professional and polite just wish the part had fit. I've been looking on your site and as soon as I get it in the wind I'll probably by some items I've been thinking about...anyways I figured I'd give it a few more days for the label so I can send it back or possibly swap for store credit on another item
Thanks
Product looks used and taped to the package after being opened
Swift, easy website. Quick delivery. Easy process from ordering through delivery.
Great helmet for Christmas for my husband. He loved it.unfortunately not there for Christmas but thats on me... ordered really late. Arrived December 28.
Order came very quickly and was correct. Very easy to order online and the pictures of part were very accurate. Having a assortment of older parts available is what makes a big difference on where to shop at.
Shipping time was excellent and the product did exactly what I wanted it to do
Very helpful sales crew good prices and great products to choose from great delivery service
Product was exactly as expected and arrive very quickly! I'm very happy with the experience and will gladly do business again!
Photos it's billet aluminum and when you get it,it's pot metal. Fast food menu pictures vs your order
Easy to order, have not used yet. Do not want to complete this survey as I have not used the product yet.
Had everything I needed and at a great price. Fast shipping order parts on New Year's Day and got the two days later.
Had everything I needed and at a great price.
Great service was fast and delivered on time. Wish I would have the amount in Canadian dollars before ordering
The part I needed was easy enough to find and order. Shipped quickly with no issues.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

