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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,641
This company responds to reviews on average within 5 days

Instant Feedback

73,314 reviews

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Florida
1 review
0 helpful votes
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Fast delivery even on christmas
January 10, 2025

Amazing best place to shop, quick delivery, abundance of parts, easy checkout very user friendly

Date of experience: December 31, 2024
Georgia
1 review
0 helpful votes
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Quick delivery
January 10, 2025

Very quick turnaround from ordering to delivery. My tires arrived sooner than expected. Will definitely be using them for my next tire purchase.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Product is exactly as advertised
January 10, 2025

The handle grips that I ordered was exactly as advertised. Shipping was quick.

Date of experience: December 31, 2024
Tennessee
1 review
0 helpful votes
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Great service and informative delivery process
January 10, 2025
Updated review

Excellent selection choices. Had the tires and brake pads I needed for my bike

Date of experience: January 11, 2025

My 10%discount code didn't work I signed up for text...
July 12, 2024
Previous review

My 10%discount code didn't work I signed up for text messages

Date of experience: July 2, 2024
Virginia
1 review
0 helpful votes
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Husband loved the skull caps!
January 10, 2025

He was immediately impressed at the quality and feel of the material! He requested that I order additional (I have not gotten around to this yet)!

Date of experience: December 31, 2024
Colorado
1 review
0 helpful votes
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Name brand selection
January 10, 2025
Updated review

There is a great selection of Battery Tender charger, and accessories available. I really like the one that connects to your Battery Tender cable and turns it into a USB connection. That way you can have power to charge your phone when away from your garage.

Date of experience: December 31, 2024

Great tires
August 11, 2024
Previous review

Shopping by saved motorcycle is fast. Michellin tires had a rebate incentive offer, and it helped me save even more money.

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Easy and friendly company...
January 10, 2025

Cool...I guess,.easy looking up parts big selection decent pricing on most items,thank you j&p cycles.🙂👍

Date of experience: January 10, 2025
Michigan
1 review
0 helpful votes
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Fast deliver
January 10, 2025

Good n have what i needed n no hassle n big selection on parts.

Date of experience: December 30, 2024
Utah
1 review
0 helpful votes
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Got what I ordered.
January 10, 2025

Showed up quick, and as described. Something Amazon for some reason was incapable of. An RV washing brush is not a motorcycle tire, guys. Not even a little bit. It might cost marginally more to go through an actual motorcycle parts retailer, but at least you get what you ordered.

Date of experience: December 30, 2024
Texas
1 review
0 helpful votes
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Great ran business!
January 10, 2025

They shipped very punctually and were very open in communication when it came to when my order was ready and shipped and followed through until delivered and beyond

Date of experience: December 30, 2024
Texas
1 review
0 helpful votes
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Good
January 10, 2025

Good the item was good. Really good. I had no need to go back to customer service. I went on line and purchased the item and the item was good

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
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Awesome
January 10, 2025

Easy exactly what I needed
Except the instructions that were included on the qr code were wrong

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
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Enjoyed the buying process
January 9, 2025
Updated review

Found what I wanted, easy checkout and I like the communication.

Date of experience: January 5, 2025

Found what I wanted, easy checkout
January 4, 2025
Previous review

Found what I wanted, easy checkout.

Date of experience: December 25, 2024
Wisconsin
1 review
0 helpful votes
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V-Twin MFG. Twisted chrome spokes.
January 9, 2025

These only work with V-Twin hubs. Not Harley -Davidson. So I had to request a return. Since I only removed one to compare and never installed, I had no problem with returning. J&P customer service was very helpful and explained to me why these are different. I would have no problem shopping with them again. 5 Star!

Date of experience: January 10, 2025
Florida
1 review
0 helpful votes
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Another successful transaction
January 9, 2025

Easy to manipulate website, fair prices, quick shipping. Always seem to have what I need in stock

Date of experience: January 10, 2025
New Mexico
1 review
0 helpful votes
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Delivery
January 9, 2025

Recieved my package and was never given a delivery update. All it kept saying was package was not picked up by UPS and the package was delivered by the USPS

Date of experience: January 10, 2025
Texas
1 review
0 helpful votes
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Great Quality, Packaging and fast delivery.
January 9, 2025
Updated review

Been rebuilding a 1992 Heritage, everything is about worn out, JP Cycles has everything anyone would need to customize, rebuild or just replace worn out parts. New or Old bike they have it all.

Date of experience: December 30, 2024

Easy peasey!
January 5, 2025
Previous review

Easy peasey!

Date of experience: December 26, 2024
Costa Rica
1 review
0 helpful votes
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Buen servicio
January 9, 2025

Tuve problemas con la plataforma para hacer compra desde Costa Rica, pero el servicio al cliente fue excelente, me asistieron y logré efectuar la compra de los productos que requería.

Date of experience: December 30, 2024
North Carolina
1 review
0 helpful votes
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Motorsickle parts
January 9, 2025

Good deals and fast shipping! Local shop closed down so this is the best place to get parts besides the Harley shop

Date of experience: December 30, 2024
Illinois
1 review
0 helpful votes
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Great
January 9, 2025

It was easy to find the parts i needed and they fit with no problem

Date of experience: December 30, 2024