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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,240 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Fast shipping and a great value
January 8, 2025

Holiday sale gave me a great price and the shipping was super quick! Thanks

Date of experience: December 29, 2024
New York
1 review
0 helpful votes
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Christmas shopping
January 8, 2025

Great place for the cycle enthusiasts. I found the perfect gift and it arrived on time!

Date of experience: December 29, 2024
Ohio
2 reviews
0 helpful votes
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Excellent process
January 8, 2025

Ordered item for friend, shipped and delivered on time, only issue was inability to take advantage of veteran status when ordering on line.

Date of experience: December 19, 2024
North Carolina
1 review
0 helpful votes
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Great experience..
January 8, 2025

Not a problem with ordering, experience help at JP be sure I get the right battery and delivery time was just as I was told.

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Great purchase
January 8, 2025

Quick and easy to order. Quick delivery. Easy to follow ordering. Great quality

Date of experience: December 29, 2024
Indiana
1 review
0 helpful votes
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Christmas gifts
January 8, 2025

Placed order and received in 2 days
Thank you for your quick service

Date of experience: December 29, 2024
Georgia
1 review
0 helpful votes
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I have customized several motorcycles over the years, dating back to 2009. All parts were received in a timely manner, and have been quality parts exactly as described in the description.

Date of experience: December 29, 2024
Pennsylvania
1 review
0 helpful votes
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Parts for Joe's Harley
January 8, 2025

Quick and easy, ordering parts for my brother-in-laws Harley. Parts came on time. He was happy.

Date of experience: December 29, 2024
Michigan
1 review
0 helpful votes
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Arlen ness floorboards
January 8, 2025

Buying from you guys always good experience, but for the cost of these they didnt come with all hardware to put together and not sure what piece is needed to make them connect so im a little upset about that

Date of experience: December 29, 2024
Rhode Island
1 review
0 helpful votes
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100
January 8, 2025
Updated review

My first order made by myself and was VERY EASLEY accessible and user friendly and customer service was great as well as the parts available <,"thumbs up" to the whole team with the holidays ripping the shipping is spot on.+

Date of experience: January 1, 2025

My first order made by myself and was VERY EASLEY accessible...
December 28, 2024
Previous review

My first order made by myself and was VERY EASLEY accessible and user friendly and customer service was great as well as the parts available

Date of experience: December 18, 2024
Colorado
1 review
0 helpful votes
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Excellent Service
January 8, 2025

The item arrived on time with no blemishes. I am excited to sharpen the looks and increase the volume of my ride.

Date of experience: December 29, 2024
South Carolina
2 reviews
0 helpful votes
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I called to make sure the product I chose was correct. And the man I talk to told me everything. I need to know very satisfied.
With with a customer experience I had.

Date of experience: December 29, 2024
Texas
1 review
0 helpful votes
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Be more aware when posting a order
January 8, 2025
Updated review

Hi received the belt. Which it was returned, the belt was the wrong size it should of been 132, - 11 mm buy 11/2" anyway thanks ( rear wheel drive)

Date of experience: December 28, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Just simple
December 28, 2024
Previous review

Just simple

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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Great place to order Dixxon flannels
January 8, 2025

They had what needed for Christmas and send it out asap. Very happy with this company. Will order again from them. Thank you,
Happy customer

Date of experience: December 28, 2024
Nevada
1 review
0 helpful votes
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Outstanding
January 8, 2025

Everything I ordered was shipped quickly and easy to find. Very pleased with my experience.

Date of experience: December 28, 2024
Washington
1 review
0 helpful votes
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Good
January 8, 2025
Updated review

Shopping was very easy and the shipping was fast. Buy with confidence.

Date of experience: December 28, 2024

Easy check out
January 1, 2025
Previous review

Easy check out.

Date of experience: December 21, 2024
North Carolina
1 review
0 helpful votes
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Great service in store
January 7, 2025

Ordered a saddleman road sofa from jp cycles the staff was very knowledgeable on the type of seat I needed. Product arrived and it was great fast shipping and delivery.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Product as described
January 7, 2025

Product arrived in a timely manner. Despite all the shipping happening during the holiday season.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Rick
January 7, 2025

Fast service product is exactly what I needed. Have always liked the company

Date of experience: December 28, 2024
South Carolina
2 reviews
0 helpful votes
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E Gift Card
January 7, 2025

My Grandson requested an E Gift Card for Christmas from J P Cycles and it was an easy procedure to order one from J P Cycles! Would recommend ordering from them when you need an E Gift Card

Date of experience: December 28, 2024