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J&P CyclesReviews 23,253

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,761
quality
22,550
This company responds to reviews on average within 5 days

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70,131 reviews

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California
1 review
0 helpful votes
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Fast shipping
October 1, 2025

I have not installed the tires yet, but the shipping was fast.

Date of experience: September 20, 2025
North Carolina
1 review
0 helpful votes
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Great experience
October 1, 2025
Updated review

Found what I needed right away. Very well organized,. Product descriptions are informative, Will shop.wiith y'all soon.

Date of experience: September 20, 2025

This company has just what I needed to replace the...
September 20, 2025
Previous review

This company has just what I needed to replace the earset from my perfectly functional HD Bluetooth headset.

Date of experience: September 9, 2025
Oregon
1 review
0 helpful votes
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New back tire
October 1, 2025

3.50 x18 knobby tire for my talaria Nice tire. Great! Price arrived very quickly once again, thank you

Date of experience: September 20, 2025
Utah
1 review
0 helpful votes
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Part didn't work
October 1, 2025

One of the turn signals didn't work I have send it back to get either a different one or my refund

Date of experience: September 20, 2025
New Jersey
1 review
0 helpful votes
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Fast delivery
October 1, 2025

Part was better than I thought. It was my second choice because other was out of stock. I'm very happy with this clutch cable.

Date of experience: September 20, 2025
Arizona
1 review
0 helpful votes
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MICHELIN SCORCHER 31
October 1, 2025

Top of line tire for Harley Davidson Fat Bob. One stop shopping and ultra fast free delivery

Date of experience: September 20, 2025
West Virginia
1 review
0 helpful votes
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Always great
September 30, 2025

I have ordered twice now and both times have been fast at getting shipped and questions were answered promptly. Will continue to use them for parts.

Date of experience: September 20, 2025
Missouri
1 review
0 helpful votes
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Seat for Fatboy
September 30, 2025
Updated review

Bought a 15 Fatboy. I am 6'2"" and sitting on stock seat I felt like I was sitting right on the tank. Was looking for a SOLO seat that would back me away from tank. Asked your Customer rep if J&P had any seats that would do this. He suggested a Mustang Wide Tripper. It works perfectly, thank for the help!

Date of experience: September 20, 2025

Was able to have my questions all answered
September 16, 2025
Previous review

Was able to have my questions all answered. Thank you for making this easy!

Date of experience: September 6, 2025
California
1 review
0 helpful votes
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Like butter.
September 30, 2025
Updated review

It was fairly simple to me. Pick out what you want from a few different choices and add it to either your cart or your wishlist. When I had collected everything that I was looking for, I checked out.
I received an email confirming my order. Then, a short time later, another email letting me know that my order was on the way... the next thing I knew was that my parts were at my door. You just can't complain about that kind of service.

Date of experience: September 16, 2025

Absolutely simple
September 22, 2025
Previous review

Absolutely simple. Except for the close out deals. There's a lot of stuff to look through. It's all good.

Date of experience: September 12, 2025
Michigan
1 review
0 helpful votes
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Great, flexible and accommodating
September 30, 2025

Sales, rep was patient as I explained what ai needed, and did his due diligence to make sure I got the right item.

Date of experience: September 20, 2025
Massachusetts
1 review
0 helpful votes
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Reliable quality, good price
September 30, 2025

Good parts, good selection for old bikes, '87 & '77.

Date of experience: September 20, 2025
Arizona
1 review
0 helpful votes
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Great products great service
September 30, 2025

Every time I order the correct item as always shipped fast, definitely recommend

Date of experience: September 20, 2025
Maryland
1 review
0 helpful votes
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Slip on muffler
September 30, 2025

Work well made a motorcycle sound real good. I buy them all my parts from you guys.

Date of experience: September 20, 2025
Colorado
1 review
0 helpful votes
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Awesome experience
September 30, 2025

Site was easy to navigate, found exactly what I was looking for and felt confident with the compatibility to my bike. Was reassured every step of the way with confirmation emails tracking where package was and when it would arrive.

Date of experience: September 20, 2025
Maryland
1 review
0 helpful votes
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Quick shipment, good product
September 30, 2025

Always easy to order. Great using my membership dollars! My yearly membership paid for itself in my first 2 orders.

Date of experience: September 20, 2025
Maine
1 review
0 helpful votes
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RAD TYRES FOR QUICK RYDING
September 30, 2025

Stoked on the speed at which I could get back on the road!

Date of experience: September 20, 2025
Tennessee
1 review
0 helpful votes
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God bless America
September 30, 2025
Updated review

Two American flags for your pk rack.easy order, arrived quickly, perfect fit and look very nice.

Date of experience: September 20, 2025

Quick and easy to order and check out
September 16, 2025
Previous review

Quick and easy to order and check out.

Date of experience: September 5, 2025
Illinois
1 review
0 helpful votes
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Great Customer service!
September 30, 2025

I ordered some Khrome Werks pipes for my husband. Received damaged. Both pipes were damaged on the ends. Called JP Cycle sent in pictures. They sent me prepaid return labels. We had new pipes in a couple days.

Date of experience: September 20, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

We’re very sorry your pipes arrived damaged, but we’re glad our team was able to quickly get a replacement out to you. Thank you for giving us the opportunity to make things right—we truly appreciate your patience and your trust in us. Wishing you and your husband many safe and enjoyable rides!

New York
1 review
0 helpful votes
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They typically have everything you need for every Motorcycle out there. I've never been disappointed with research and parts and pieces and lights, and whatever I've needed they've always come through… A timely manner, when I've called there's always been someone there to answer the phone to answer all my questions and direct me to the right Person that I would need to talk to

Date of experience: September 20, 2025
Georgia
1 review
0 helpful votes
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Brakes
September 30, 2025

Wrong part you need to review your parts list for parts that fit the bike.

Date of experience: September 20, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.