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J&P CyclesReviews 23,249

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,762
quality
22,546
This company responds to reviews on average within 5 days

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70,098 reviews

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California
1 review
0 helpful votes
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Very
October 1, 2025
Updated review

Very easy, no problems the product arrived right on time

Date of experience: September 21, 2025

It was all pretty easy
September 20, 2025
Previous review

It was all pretty easy

Date of experience: September 10, 2025
Virginia
1 review
0 helpful votes
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Jfd757
October 1, 2025

The parts person was well informed on the parts I was looking for and very helpful in making my decision!

Date of experience: September 21, 2025
Pennsylvania
1 review
0 helpful votes
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Fast shipping
October 1, 2025
Updated review

They have everything i need for my old bike and my newer bike

Date of experience: September 21, 2025

Great product for the price
August 23, 2025
Previous review

Still offering great products for my older bike that keeps it safe and looking good

Date of experience: August 12, 2025
California
1 review
0 helpful votes
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GREAT!
October 1, 2025

Best customer service via email, just about everything was explained so perfect.

Date of experience: September 21, 2025
Tennessee
1 review
0 helpful votes
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Open bags
October 1, 2025

Service, ease of web site use, ordering logistics, all perfect. Worked as they should. I've bought hundreds of items over the years from J&P and I just felt the price was very excessive for hardware to hang saddlebags.

Date of experience: September 21, 2025
Kimberly E. J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Florida
1 review
0 helpful votes
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Thank you
October 1, 2025
Updated review

Thanks again, with your help i was able to get my husband the part he needed for his harley.

Date of experience: September 21, 2025

Thank you the chat box option was very helpful
September 16, 2025
Previous review

Thank you the chat box option was very helpful.

Date of experience: September 6, 2025
New Jersey
1 review
0 helpful votes
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Easy purchase and fast delivery
October 1, 2025

J&p make it easy to find the right part, and it's at your door in no time. Always a good experience buying from you guys.

Date of experience: September 21, 2025
New York
1 review
0 helpful votes
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Items were easy to find, delivery was quick!
October 1, 2025
Updated review

A great experience finding what I needed. As advertised and delivered quickly!

Date of experience: September 21, 2025

Easy and smooth purchase!
September 16, 2025
Previous review

Easy and smooth purchase!

Date of experience: September 6, 2025
Tennessee
1 review
0 helpful votes
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Easy shopping as always
October 1, 2025

I have been purchasing motorcycle part from J&P for years now, and always seem to either find exactly what I need, or get help finding the parts. Keep up the good work

Date of experience: September 21, 2025
Texas
1 review
0 helpful votes
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Good products
October 1, 2025

Very good experience. Very happy with the purchase I made

Date of experience: September 21, 2025
Pennsylvania
1 review
0 helpful votes
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Overpriced but worth it
October 1, 2025

More expensive than other sites but was worth paying the extra $100 for peace of mind knowing it was the correct model and it would be delivered next day. Product works great for me so far and I'm happy with it

Date of experience: September 21, 2025
Florida
1 review
0 helpful votes
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Bad part
October 1, 2025

The part that I ordered, (rear axle for '07 Road King) that came from somewhere in Indo China was made incorrectly, and didn't fit my motorcycle.

Date of experience: September 18, 2025
Florida
1 review
0 helpful votes
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Received my order quickly
October 1, 2025

Order came quick and packaged well as to not get damaged during shipping

Date of experience: September 21, 2025
Kentucky
1 review
0 helpful votes
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New Tire
October 1, 2025
Updated review

Overall a great experience, and very fast shipping

Date of experience: September 9, 2025

Quick and easy
September 19, 2025
Previous review

Quick and easy

Date of experience: September 9, 2025
TT
1 review
0 helpful votes
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The way it should be
October 1, 2025
Updated review

It took me less than 5 mins to find and order what I needed. No bs. I tried another places site. Was sent to a parts request form. Then after nearly 24 hrs got a sales pitch. No answer about availability and price of the part I submitted the request for. Just wanted to sell me a bike. Smh. Thank you. This was so much easier and hassle free. ( pushing it with this questionnaire 😉, but after what I experienced elsewhere, I felt you needed to hear how much better shopping with you has been and how pleased I am with the service) 🏻

Date of experience: September 21, 2025

Spent almost 24 hrs trying to to simple get availability...
September 19, 2025
Previous review

Spent almost 24 hrs trying to to simple get availability and price from HD nearby me. Had to give my info address email etc on two separate occasions, fill out a parts request form online and the only response I got was a salesman trying to pitch me a new bike. Took less than 5 mins to find what I needed on the J and P site. From the bottom of my heart…. THANK YOU! 🙏🏻

Date of experience: September 9, 2025
Texas
1 review
0 helpful votes
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Exactly what I wanted
October 1, 2025

Exactly what I wanted fitment was great prompt shipping very pleased as usual

Date of experience: September 21, 2025
Arizona
1 review
0 helpful votes
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Air filter
October 1, 2025
Updated review

Product arrived extremely quick and was exactly as I ordered

Date of experience: September 20, 2025

Website is easy to use
September 16, 2025
Previous review

Website is easy to use

Date of experience: September 6, 2025
California
1 review
0 helpful votes
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Fast shipping
October 1, 2025

I have not installed the tires yet, but the shipping was fast.

Date of experience: September 20, 2025
North Carolina
1 review
0 helpful votes
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Great experience
October 1, 2025
Updated review

Found what I needed right away. Very well organized,. Product descriptions are informative, Will shop.wiith y'all soon.

Date of experience: September 20, 2025

This company has just what I needed to replace the...
September 20, 2025
Previous review

This company has just what I needed to replace the earset from my perfectly functional HD Bluetooth headset.

Date of experience: September 9, 2025
Oregon
1 review
0 helpful votes
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New back tire
October 1, 2025

3.50 x18 knobby tire for my talaria Nice tire. Great! Price arrived very quickly once again, thank you

Date of experience: September 20, 2025