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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Shopping for the parts I needed was simple. The entire process was quick and easy.
Thought this only included one gasket so ordered two. Might be helpful to note that somewhere on the product listing page
Great seat, love the green stitching I ordered looks awesome on my 24 roadglide
I have used JP cycles for a long time and they are reliable when it comes to getting the tire I need and in a timely fashion too.
Was great got what I needed and it fixed my head light problem
I ordered wheel bearings for my Honda. The item description said it was for the rear and front wheels. The bearings received were only for the rear wheel. The description of this specific item is misleading.
My windshield was an exact fit, and it was easy to order. I received the order sooner than expected.
Perfect deep and mellow sound to replace 20 year old factory exhaust. Easy to install
Says in stock items ship in 24hr. Product said in stock but didn't ship till a week later. Product mounting hardware doesn't match. 4 bolts: Two different style bolts with two different thread lengths.
We’re sorry to hear about your experience. Your order was placed after hours on 9/10 and shipped out the following day, 9/11. Regarding the mounting hardware, it sounds like you may have received mismatched bolts, which should not have happened. Please contact us directly so we can help make this right:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We’re here to help get this resolved quickly.
I bought 3 pairs of these mirrors. One of the first pairs fell apart so I opened another pack and installed another one. These two mirrors have now been over 1k miles and are still hanging in there. The jury is still out on how useful these actually are.
Great product, only issue I had they ship usps with no option to switch carrier so took awhile to receive product so if you don't mind waiting 2 or 3 weeks for delivery then solid choice.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Super fast to ship which came in clutch when needed
Online chat was helpful and resolved questions quickly and suggested part options I was inquiring ordered and received and were perfect.
Excellent assistance with the chat.
You guys are awesome never have any issues always deliver within a timely manner. And you've always have what I am looking for
Jp cycles sells good products at a reasonable price, with a simple warranty. If you don't like what you get return it for a full refund. No Hassel or BS, a warranty every company should give you.
Great customer service. But the seat i bought was terrible. Killed my back. Zero comfort. Hoping to return it and buy another from yall
The 6 ply tire is the tire for my bike it's perfect size thickness thank you j and p I will buy again soon
Somebody backed in to the center of my new 2025 Road glide. Ordered a new carbon fiber unit through JP cycles. I had it processed, ready to ship the same day, and picked up the following day. Received it within three business days (ona Saturday delivery, nonetheless.
The process was quick and easy. It was easy to find what I was looking for on the website and placing the order was straightforward. I received exactly what I ordered in a timely fashion.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at [email protected] attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
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Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.