Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P CyclesReviews 23,264

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,761
quality
22,561
This company responds to reviews on average within 5 days

Instant Feedback

70,160 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Jeffrey M.
Unfollow Jeffrey M.
Share Review
Report Review

Handlebar
October 2, 2025
Updated review

Shopping for the parts I needed was simple. The entire process was quick and easy.

Date of experience: September 22, 2025

Easy to order Easy to pay
September 21, 2025
Previous review

Easy to order Easy to pay

Date of experience: September 11, 2025
Wisconsin
1 review
0 helpful votes
Follow Randy S.
Unfollow Randy S.
Share Review
Report Review

Got what I needed
October 2, 2025

Good/quick service. Preferred customer program saves me money.

Date of experience: September 22, 2025
New Jersey
1 review
0 helpful votes
Follow Annie F.
Unfollow Annie F.
Share Review
Report Review

Comes with 2 gaskets not 1
October 2, 2025
Updated review

Thought this only included one gasket so ordered two. Might be helpful to note that somewhere on the product listing page

Date of experience: September 22, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Lepera Tailwhip daddy long legs
May 15, 2025
Previous review

Great seat, love the green stitching I ordered looks awesome on my 24 roadglide

Date of experience: May 5, 2025
Florida
1 review
0 helpful votes
Follow Megan B.
Unfollow Megan B.
Share Review
Report Review

Always reliable
October 2, 2025

I have used JP cycles for a long time and they are reliable when it comes to getting the tire I need and in a timely fashion too.

Date of experience: September 22, 2025
Georgia
1 review
0 helpful votes
Follow Jimmy H.
Unfollow Jimmy H.
Share Review
Report Review

Great got what I needed
October 2, 2025

Was great got what I needed and it fixed my head light problem

Date of experience: September 22, 2025
Illinois
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

Disappointed
October 2, 2025
Updated review

I ordered wheel bearings for my Honda. The item description said it was for the rear and front wheels. The bearings received were only for the rear wheel. The description of this specific item is misleading.

Date of experience: September 22, 2025

Exact fit
January 14, 2025
Previous review

My windshield was an exact fit, and it was easy to order. I received the order sooner than expected.

Date of experience: January 21, 2025
Germany
1 review
0 helpful votes
Follow Gerald W.
Unfollow Gerald W.
Share Review
Report Review

Best Sound
October 2, 2025

Perfect deep and mellow sound to replace 20 year old factory exhaust. Easy to install

Date of experience: September 22, 2025
Minnesota
1 review
0 helpful votes
Follow Aaron D.
Unfollow Aaron D.
Share Review
Report Review

Slow
October 2, 2025

Says in stock items ship in 24hr. Product said in stock but didn't ship till a week later. Product mounting hardware doesn't match. 4 bolts: Two different style bolts with two different thread lengths.

Date of experience: September 19, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

We’re sorry to hear about your experience. Your order was placed after hours on 9/10 and shipped out the following day, 9/11. Regarding the mounting hardware, it sounds like you may have received mismatched bolts, which should not have happened. Please contact us directly so we can help make this right:

📧 Email: [email protected]

📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com

We’re here to help get this resolved quickly.

Georgia
1 review
0 helpful votes
Follow Tyler W.
Unfollow Tyler W.
Share Review
Report Review

Amazing
October 2, 2025

Great Customer Service! Amazing letting you know of where/ when your product will be delivered

Date of experience: September 21, 2025
Texas
1 review
0 helpful votes
Follow Ken A.
Unfollow Ken A.
Share Review
Report Review

Motorcycle blindspot mirrors
October 2, 2025

I bought 3 pairs of these mirrors. One of the first pairs fell apart so I opened another pack and installed another one. These two mirrors have now been over 1k miles and are still hanging in there. The jury is still out on how useful these actually are.

Date of experience: September 21, 2025
Missouri
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

Great product, only issue I had they ship usps with no option to switch carrier so took awhile to receive product so if you don't mind waiting 2 or 3 weeks for delivery then solid choice.

Date of experience: September 21, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New York
1 review
0 helpful votes
Follow Carlos P.
Unfollow Carlos P.
Share Review
Report Review

Fast shipping!
October 2, 2025

Super fast to ship which came in clutch when needed

Date of experience: September 21, 2025
Michigan
1 review
0 helpful votes
Follow Jim H.
Unfollow Jim H.
Share Review
Report Review

Great comp y
October 2, 2025
Updated review

Online chat was helpful and resolved questions quickly and suggested part options I was inquiring ordered and received and were perfect.

Date of experience: September 21, 2025

Excellent assistance with the chat
September 20, 2025
Previous review

Excellent assistance with the chat.

Date of experience: September 10, 2025
Ohio
1 review
0 helpful votes
Follow bryan c.
Unfollow bryan c.
Share Review
Report Review

Hand grips
October 2, 2025
Updated review

Quick and easy to order. Perfect fit, delivered on time.

Date of experience: September 21, 2025

Easy-to-use
September 17, 2025
Previous review

Easy-to-use

Date of experience: September 7, 2025
Tennessee
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Share Review
Report Review

Perfect fit
October 2, 2025
Updated review

You guys are awesome never have any issues always deliver within a timely manner. And you've always have what I am looking for

Date of experience: September 21, 2025

Great easy love this place
September 17, 2025
Previous review

Great easy love this place

Date of experience: September 7, 2025
Florida
1 review
0 helpful votes
Follow Steven D.
Unfollow Steven D.
Share Review
Report Review

Good Business
October 2, 2025

Jp cycles sells good products at a reasonable price, with a simple warranty. If you don't like what you get return it for a full refund. No Hassel or BS, a warranty every company should give you.

Date of experience: September 21, 2025
Illinois
1 review
0 helpful votes
Follow Nick H.
Unfollow Nick H.
Share Review
Report Review

Seat was horrible.
October 2, 2025

Great customer service. But the seat i bought was terrible. Killed my back. Zero comfort. Hoping to return it and buy another from yall

Date of experience: September 21, 2025
California
1 review
0 helpful votes
Follow Bruce e.
Unfollow Bruce e.
Share Review
Report Review

These kendas are phenomenal!
October 1, 2025
Updated review

The 6 ply tire is the tire for my bike it's perfect size thickness thank you j and p I will buy again soon

Date of experience: September 21, 2025

Quick and easy
September 17, 2025
Previous review

Quick and easy

Date of experience: September 7, 2025
Montana
1 review
0 helpful votes
Follow Devan B.
Unfollow Devan B.
Share Review
Report Review

Somebody backed in to the center of my new 2025 Road glide. Ordered a new carbon fiber unit through JP cycles. I had it processed, ready to ship the same day, and picked up the following day. Received it within three business days (ona Saturday delivery, nonetheless.

Date of experience: September 10, 2025

Quick, easy, good price
September 20, 2025
Previous review

Quick, easy, good price.

Date of experience: September 9, 2025
Virginia
1 review
0 helpful votes
Follow Steven V.
Unfollow Steven V.
Share Review
Report Review

The process was quick and easy. It was easy to find what I was looking for on the website and placing the order was straightforward. I received exactly what I ordered in a timely fashion.

Date of experience: September 21, 2025