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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great price; fast delivery! Always great service and pricing from JP Cycles.
The website is easy to navigate to find what you need. The "shop your ride" feature is really nice and lets you know if the part will fit your bike. I had a small issue with a part that had been sent to me but once I contacted customer service they took care of the issue right on the spot. I was sent a return label and a replacement part next day air. Great customer care crew here. I will definitely shop here again.
Easy and fast to order on line great experience no troubles finding what I need through there links
Always happy with my orders fast delivery and great customer service
Fast delivery easy to order online customer service is great
I purchased a 15" tall windshield in dark smoke. Though it looks good on my 500 Scrambler and does a good job of deflecting the wind I find that the noise level is too much. I thought about getting a new helmet but decided to try the taller 19" windshield first.
Fast shipping and very pleased with my purchase i will definitely. Recommend J&P Cycles to my friends.
Easy to install and website was easy to navigate. I will for sure be ordering more parts
Tire was in stock and cheaper than the dealer price for sure.
Received crank position sensor quickly and without damage. Have not installed as yet.
I ordered a front and rear tire for my motorcycle. Got them delivered and the rear tire was manufactured in 2024. The front in 2022. Not too pleased with running a 3 year old tire on my 1,000 lb motorcycle. This is the second time this has happened to me and I am not happy about it
Usps miss placed my order and customer service was very helpful in tracking it down.
Will continue buy my parts here thank you j&p..
Thanks glad you guys are here for me. Store and online have saved me and I was able to help some people out too. Thanks!
Easy and quick everything went smoothly. The information was correct on the website, the product showed up when they said it was supposed to. They did their job
Made order made payment order was sent right away and delivered when it said it would be.
The gasket between the carb and air cleaner backing plate in fact "did not"fit. #431-238 the line up holes in the gasket are much smaller than the pins on my backing plate. I also tore the gasket trying to make the holes bigger. My bike is a 1999 F XD superglide with a stock carb and backing plate. At the end I reused the original. No big deal, just a heads up.
Thanks for making parts shopping easy.
No complaints, they had what I needed and with the riders membership, my order was delivered in 2 days..
They had exactly what I needed for the bike that I needed it for. I will continue to shop from J&P cycles.
Great prices, delivery is fast. Will order from them again!
I've been in one of their stores several times and always walked out satisfied.whwn ordering online they ship right away and they pay attention to the tracking.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
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