Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,825
quality
23,190
This company responds to reviews on average within 5 days

Instant Feedback

72,151 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Share Review
Report Review

Order
February 9, 2025

Service and shopping was excellent. Order shipped quickly and I received the item very soon after.

Date of experience: January 23, 2025
Minnesota
1 review
0 helpful votes
Follow Dave K.
Unfollow Dave K.
Share Review
Report Review

Great deal on a fairing
February 9, 2025

I was searching for a fairing for my 2003 Road King, found it at Jand P for a great price and they offer a military discount. Shipping was fast and free, arrived on schedule and in great condition.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

Good
February 9, 2025

Cheek pads fit like there supposed to the -5mm made a huge difference to me and I'm sure you will be happy with purchase

Date of experience: January 30, 2025
Arizona
1 review
0 helpful votes
Follow KENNY U.
Unfollow KENNY U.
Share Review
Report Review

Wild boar speakers
February 9, 2025

Big difference from stock speakers and they got delivered faster than promised.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
Follow Tony V.
Unfollow Tony V.
Share Review
Report Review

Harley softail tire
February 9, 2025

I inherited this softail from our son who died unexpectedly so I knew very little about his Harley. It needed a rear tire before it would be able to ride it so I turned to J&P Cycles for help with a tire purchase, the customer service person I talked to was very knowledgeable and sold me the best tire for this Softail.

Date of experience: January 30, 2025
South Carolina
1 review
0 helpful votes
Follow Maria L.
Unfollow Maria L.
Share Review
Report Review

Nice product
February 9, 2025

I ordered my son gloves for his motorcycle. They are a great product and fast service.

Date of experience: January 30, 2025
Louisiana
1 review
0 helpful votes
Follow Brian Y.
Unfollow Brian Y.
Share Review
Report Review

A title
February 9, 2025

Smooth experience and at least 50 characters is about 35 too many from me.

Date of experience: January 30, 2025
Maryland
3 reviews
0 helpful votes
Follow Kurt V.
Unfollow Kurt V.
Share Review
Report Review

Great product
February 9, 2025

Great Customer Service. Fast shipping. Product was a good quality item that should last for years.

Date of experience: February 10, 2025
North Carolina
1 review
0 helpful votes
Follow Josh F.
Unfollow Josh F.
Share Review
Report Review

Awesomeness
February 9, 2025

Hassle free, smooth, perfect

Hassle free, smooth, perfect

Hassle free, smooth, perfect

Date of experience: January 29, 2025
Washington
2 reviews
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

Easy
February 9, 2025

Easy ordering fast shipping………………………………………………………………..

Date of experience: February 2, 2025
Connecticut
1 review
0 helpful votes
Follow Tyler X.
Unfollow Tyler X.
Share Review
Report Review

Quickest turn around in the business
February 9, 2025

I've ordered from many companies lately but all my orders from you guys have come quicker than any of the other companies

Date of experience: January 29, 2025
Virginia
2 reviews
0 helpful votes
Follow KR S.
Unfollow KR S.
Share Review
Report Review

Expect a quality experience
February 9, 2025

Don't think twice. Easy purchase, fast delivery and reasonably priced.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
Follow scott V.
Unfollow scott V.
Share Review
Report Review

Been awhile.
February 9, 2025

Been years since I've had a bike, but I got one and j&p delivered like they always have.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
Follow Oliver U.
Unfollow Oliver U.
Share Review
Report Review

Statisfaction
February 8, 2025

Me gustaron los productos que ordene y sastifecho lo rapido que pudieron llegar la verdad me gusta esta pagina libre de ordenar cual quier productos

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
Follow William X.
Unfollow William X.
Share Review
Report Review

Got my brackets
February 8, 2025

Got my brackets ******************************************************************************************************^^********************

Date of experience: January 29, 2025
California
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Share Review
Report Review

Great to work with
February 8, 2025

The agent that assisted me was knowledgeable and helpful. Product shipped out same day. I'll be back.

Date of experience: January 29, 2025
Colorado
1 review
0 helpful votes
Follow Teal W.
Unfollow Teal W.
Share Review
Report Review

Excellent price and service.
February 8, 2025

CS knowledgeable, part available quick painless delivery.

Date of experience: January 29, 2025
Oregon
1 review
0 helpful votes
Follow Nicholas P.
Unfollow Nicholas P.
Share Review
Report Review

Outstanding content
February 8, 2025

Thought I was getting a hard copy of the manual, didn't realize I had to download it. Transaction was easy, looking forward to using this manual to get my project on the road.

Date of experience: January 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Bill R.
Unfollow Bill R.
Share Review
Report Review

Great Experience
February 8, 2025

I love shopping at J&P. It's super easy with great customer service. The products are awesome as well.

Date of experience: February 12, 2025
Michigan
1 review
0 helpful votes
Follow LARRY D.
Unfollow LARRY D.
Share Review
Report Review

Wrong part not the one I order
February 8, 2025

They ship me the wrong part in the box.that wasn't the one I order. They try to tell me that would fit my bike. Your on line said that wouldn't fit. The one I order said it would fit. All I wanted was the part I order. I was told I didn't no what I was doing. I have work on bike for 40 years.I ask for my money back and a return lable

Date of experience: January 29, 2025
Kimberly E. J&P Cycles Rep
over a year old

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com