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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,829
quality
23,221
This company responds to reviews on average within 5 days

Instant Feedback

72,185 reviews

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California
1 review
0 helpful votes
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Tire purchase
February 11, 2025

Site very easy to navigate. I fouled the shipping address and their personnel were very persistent to get it correct. Kudo's to J & P Cycles

Date of experience: February 16, 2025
Alabama
1 review
0 helpful votes
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Petcock
February 11, 2025

The part will not work for my motorcycle. I will need to return it

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Great customer service
February 11, 2025

I ordered a battery and it arrived damaged from shipment. I called customer service and reported the damage and the next day I received return authorization. They also shipped a replacement without requiring the return of the damaged battery. Throughout the process they kept me informed by email. Best Customer Service Experience!

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Just what I ordered.
February 11, 2025

The parts I ordered showed up on time and work as good as expected.

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
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Knew what I wanted and it wqs easy to find.
February 11, 2025
Updated review

I always shop against my usual repeat purchases. It's easy to do on the site. So far I haven't had any buyers regret referring to your videos and the user reviews.

Date of experience: February 15, 2025

Just easy
February 20, 2024
Previous review

Just easy.

Date of experience: February 20, 2024
Tennessee
1 review
0 helpful votes
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Great product and fast service
February 11, 2025

Great site great product. I will definitely order at the site again, highly recommended

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
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Good, but can't find parts that were in the paper catalogs. Catalogs were much easier to pick out parts.

Date of experience: February 18, 2025
Arizona
1 review
0 helpful votes
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Air Flow
February 11, 2025
Updated review

Planning on putting the new K&N on this weekend.
Great looking product.
Replacing the old Hyper Charger.

Date of experience: January 31, 2025

J&P has so much to choose
April 18, 2024
Previous review

J&P has so much to choose. Always find something I can't live without.

Date of experience: April 8, 2024
North Carolina
1 review
0 helpful votes
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Solid
February 11, 2025

As expected, Solid.
They want me to use 50 characters so I'm still writing.

Date of experience: January 31, 2025
Missouri
1 review
0 helpful votes
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Don't ship USPS takes toooo long to get
February 11, 2025

Ordered product on line, ordering was simple, product was shipped USPS, took 8 days to receive my order, good thing it is not riding season yet as then the wait was not so bad, would prefer UPS shipping

Date of experience: January 31, 2025
Minnesota
1 review
0 helpful votes
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Awesome company
February 10, 2025

One stop shop for Harley parts. Lots of stuff in stock, quick shipping and good customer service.

Date of experience: January 31, 2025
Pennsylvania
2 reviews
0 helpful votes
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On time
February 10, 2025
Updated review

Easy to find stuff on time bike made it to show on time.goes good with color.

Date of experience: February 11, 2025

No stress. Came early made earlier ride.
September 4, 2024
Previous review

Well taken care of and good product. Not long wait for delivery.

Date of experience: August 25, 2024
North Carolina
1 review
0 helpful votes
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Cycle parts
February 10, 2025

Very easy and convenient prompt shipping easy to find correct part

Date of experience: February 14, 2025
Florida
1 review
0 helpful votes
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Great service and products
February 10, 2025

As always knowledgeable techs helped complete my order with the information I requested.

Date of experience: January 31, 2025
Georgia
1 review
0 helpful votes
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Mc-1
February 10, 2025

So far so good easy shopping and check out I like that I didn't have to get a bunch of things that I didn't want or wasn't shopping for when I started in and left

Date of experience: February 15, 2025
Illinois
1 review
0 helpful votes
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1990 FLHTCU rear tire purchase
February 10, 2025

Placed this order at midnight Thursday night and the tire arrive Saturday around 2 PM. Placing order was very easy and delivery time was the best I've experienced in a long time from other vendors. Hopefully if you shop from JP Cycle you should have the same experience I did.

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
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Highway pegs
February 10, 2025

Item as described. Match well with the black paint on my bike

Date of experience: January 31, 2025
Cyprus
1 review
0 helpful votes
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Prompt delivery, product as described
February 10, 2025

Good technical advice, prompt door to door delivery, product as described and well packed. Hassle free experience.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Nice and easy
February 10, 2025

Easy peasy to find and order what I needed. I have been using this company for awhile now.

Date of experience: February 14, 2025
New York
3 reviews
0 helpful votes
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Excellent experience
February 10, 2025
Updated review

Always a good experience shopping J&P. Love checking the sales and deals. The blogs are great as well.

Date of experience: January 30, 2025

Always a good experience with jpcycles
September 14, 2024
Previous review

Always a good experience with jpcycles.

Date of experience: September 3, 2024