On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great experience ordering from their website. Shipped in a timely manner so I could complete maintance on my bike and be back on the road.
Love the product I got offered by j&p, also the fast shipping, didn't have to pay extra just to get my stuff at a decent time which is rare these days
Love this company. You guys are awesome!
I received my order in a timely fashion and received everything I ordered just as I ordered it.
After order was lost in shipping they sent the replacement in 2 days
Items are described well in there listings. Ships in good time.
The plate mount I bought worked perfect for what I needed. It saved me from having to fab a new one from scratch. A few small modifications that I knew going in I was gonna have to make and it mounted exactly like I wanted.
It was easy to locate the camera i needed and to checkout using affirm... will use again.
Sales person was familiar with what I wanted and was very helpful
Everything I have ordered from them for the past few years had been quality… I will continue to do business with them…
Brittany K my support agent made this selection and purchase a breeze!
Good quality product, fast shipping. I would have given the product a "5" but the directions for installation should have included that I would need to remove engine guard to slide new pedal on to the shaft.
Awesome :)) )))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
Quality well made merch for the everyday dirtbag rider like myself. Very proud to represent an old school brick and mortar shop.
Large saddle bags fit perfect. I used a pannier rack made for the Meteor 350 and secured under passenger set and a couple of zip ties. They look really old school nice.
Customer Service Chat was outstanding and extremely helpful
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members