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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,504
This company responds to reviews on average within 5 days

Instant Feedback

72,958 reviews

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Tennessee
1 review
0 helpful votes
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Fast Delivery
February 18, 2025

Fast delivery and quality parts. Super simple and happy with products received.

Date of experience: February 8, 2025
Ohio
1 review
0 helpful votes
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Two thumbs up
February 18, 2025
Updated review

Ordered break and clutch levers for 11 street glide came fast and fit perfectly

Date of experience: February 8, 2025

I would buy from them again
April 9, 2024
Previous review

Ordered exstended bags for my street glide and received stock bags customer service was great and i had the right bags a couple days later

Date of experience: March 29, 2024
Puerto Rico
1 review
0 helpful votes
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Carbon fiber dash
February 18, 2025

Sales person very friendly and helpful. The tank dash exceeded my expectations and a perfect fit.

Date of experience: February 8, 2025
North Carolina
1 review
0 helpful votes
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My go to for parts/accessories
February 18, 2025
Updated review

Always have what I need! Can't wait to see the Bike week deals in Daytona!

Date of experience: February 19, 2025

Great just wish I was closer to the store
March 1, 2024
Previous review

Great just wish I was closer to the store.

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
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πŸ‘πŸ‘
February 18, 2025

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Date of experience: February 10, 2025
New Hampshire
2 reviews
0 helpful votes
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Braided Cable
February 18, 2025

Item arrived very quickly and condition was exactly as it should've been.
I would recommend J&P Cycle to anyone looking for most any part!

Date of experience: February 8, 2025
Indiana
1 review
0 helpful votes
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Good parts/good price
February 18, 2025

Web order was easy.Parts were what I wanted and at a good price.

Date of experience: February 19, 2025
Texas
1 review
0 helpful votes
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New lightd
February 18, 2025
Updated review

Had a chat with one of your staff they helped me find what I needed thank you for a job well done

Date of experience: February 14, 2025

Had a chat with one of your staff they helped me find...
February 11, 2025
Previous review

Had a chat with one of your staff they helped me find what I needed thank you for a job well done

Date of experience: January 31, 2025
Idaho
1 review
0 helpful votes
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Fast shipping
February 18, 2025
Updated review

Amazing parts selection fast shipping top quality parts thank you

Date of experience: February 15, 2025

Amazing parts selection
February 11, 2025
Previous review

Amazing parts selection

Date of experience: February 1, 2025
Pennsylvania
1 review
0 helpful votes
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Customer satisfaction
February 18, 2025

Item found quickly and easily. Item was a fair price and the quality was good.

Date of experience: February 22, 2025
Minnesota
1 review
0 helpful votes
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Great!
February 18, 2025

The items I ordered were just as I expected. Delivery was quick. I would order again from them.

Date of experience: February 8, 2025
Florida
1 review
0 helpful votes
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Good fit, need installation tool
February 18, 2025

The sockets are a perfect fit for the dash plate. If someone could find or fabricate the tool to "swedge" the flange, it would definitely help the installation, especially for those wanting to keep that stock look, even though you don't see that once installed.

Date of experience: February 8, 2025
Arizona
1 review
0 helpful votes
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Definately adequate
February 18, 2025

My purchase from J&P was on the whole, a pleasant experience. While I cannot sing hosannas and proclaim this to be a miraculous gift to the motorcycle community, this purchase was casually uneventful and entirely devoid of drama.
I sought the item i wanted, located said part at an acceptable price, tendered the specified amount, and within a few days, said item arrived in my mailbox.
In a short amount of time, I hope to receive the remaining items I am in need of, and can complete my project. Preferably with a continued lack of drama, but this remains to be seen.

Date of experience: February 7, 2025
Texas
1 review
0 helpful votes
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User friendly, just be sure the parts you order will fit your bike.

Date of experience: February 7, 2025
North Carolina
1 review
0 helpful votes
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Everything was great.
February 18, 2025

Everything was great. Fast service. Everything in stock and fast shipping.

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Parts
February 18, 2025

Web site easy to navigate
Parts was as described on web. Price was comparable to others

Date of experience: February 7, 2025
Florida
2 reviews
0 helpful votes
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Pretty cool
February 18, 2025

Thanks you!
I bought it u sent it
Thanks you!
I bought it u sent it
Thanks you!
I bought it u sent it

Date of experience: February 21, 2025
Missouri
1 review
0 helpful votes
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Lepera daddy long legs seat for Dyna
February 18, 2025

Seat arrived in perfect condition and fit the bike great. This is a must have for any riders over 6' tall.

Date of experience: February 7, 2025
Georgia
1 review
0 helpful votes
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Great place to shop
February 18, 2025

Had all items that I wanted in stock and shipped quickly. Better prices than amazon and I couldn't ask for more.

Date of experience: February 7, 2025
Texas
1 review
0 helpful votes
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Good products
February 17, 2025

Shipped fast and good product Came as advertised. Best out there!

Date of experience: February 7, 2025