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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,830
quality
23,235
This company responds to reviews on average within 5 days

Instant Feedback

72,243 reviews

We monitor reviews for authenticity

Maryland
3 reviews
0 helpful votes
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Great product
February 9, 2025

Great Customer Service. Fast shipping. Product was a good quality item that should last for years.

Date of experience: February 10, 2025
North Carolina
1 review
0 helpful votes
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Awesomeness
February 9, 2025

Hassle free, smooth, perfect

Hassle free, smooth, perfect

Hassle free, smooth, perfect

Date of experience: January 29, 2025
Washington
2 reviews
0 helpful votes
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Easy
February 9, 2025

Easy ordering fast shipping………………………………………………………………..

Date of experience: February 2, 2025
Connecticut
1 review
0 helpful votes
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Quickest turn around in the business
February 9, 2025

I've ordered from many companies lately but all my orders from you guys have come quicker than any of the other companies

Date of experience: January 29, 2025
Virginia
2 reviews
0 helpful votes
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Expect a quality experience
February 9, 2025

Don't think twice. Easy purchase, fast delivery and reasonably priced.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Been awhile.
February 9, 2025

Been years since I've had a bike, but I got one and j&p delivered like they always have.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Statisfaction
February 8, 2025

Me gustaron los productos que ordene y sastifecho lo rapido que pudieron llegar la verdad me gusta esta pagina libre de ordenar cual quier productos

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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Got my brackets
February 8, 2025

Got my brackets ******************************************************************************************************^^********************

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Great to work with
February 8, 2025

The agent that assisted me was knowledgeable and helpful. Product shipped out same day. I'll be back.

Date of experience: January 29, 2025
Colorado
1 review
0 helpful votes
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Excellent price and service.
February 8, 2025

CS knowledgeable, part available quick painless delivery.

Date of experience: January 29, 2025
Oregon
1 review
0 helpful votes
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Outstanding content
February 8, 2025

Thought I was getting a hard copy of the manual, didn't realize I had to download it. Transaction was easy, looking forward to using this manual to get my project on the road.

Date of experience: January 29, 2025
Pennsylvania
1 review
0 helpful votes
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Great Experience
February 8, 2025

I love shopping at J&P. It's super easy with great customer service. The products are awesome as well.

Date of experience: February 12, 2025
Michigan
1 review
0 helpful votes
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Wrong part not the one I order
February 8, 2025

They ship me the wrong part in the box.that wasn't the one I order. They try to tell me that would fit my bike. Your on line said that wouldn't fit. The one I order said it would fit. All I wanted was the part I order. I was told I didn't no what I was doing. I have work on bike for 40 years.I ask for my money back and a return lable

Date of experience: January 29, 2025
Kimberly E. — J&P Cycles Rep
over a year old

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com

North Carolina
1 review
0 helpful votes
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HD or JP
February 8, 2025

Love my HD bike but HD prices are insane. Same switch HD $72.00, JP $16.99. Exact same part. Come on HD!

Date of experience: January 29, 2025
Wisconsin
1 review
0 helpful votes
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Tires
February 8, 2025

Good. Tires are great would order again. Have order in the past

Date of experience: January 29, 2025
Missouri
1 review
0 helpful votes
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Easy and fast.
February 8, 2025

Regular delivery updates and customer service made this a positive experience.

Date of experience: January 29, 2025
Indiana
1 review
0 helpful votes
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Fast service
February 8, 2025

Awesome, fast delivery and exactly what I ordered. Awesome

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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Great service
February 8, 2025

Awesome communication, fast shipping. Different look ar things

Date of experience: February 12, 2025
Indiana
1 review
0 helpful votes
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Always have what you need and decent prices
February 8, 2025
Updated review

It's been a great experience so far. They've had what I've been need or been looking for everytime I visit the website

Date of experience: February 9, 2025

Great parts
October 18, 2024
Previous review

I would definitely recommend ordering from j&p cycles. Shipping was fast and I got exactly what I order.

Date of experience: October 8, 2024
Tennessee
1 review
0 helpful votes
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Great service
February 8, 2025

I ordered online. Part delivered in a timely manner with no difficulty with order.

Date of experience: January 29, 2025