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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,821
quality
23,166
This company responds to reviews on average within 5 days

Instant Feedback

72,110 reviews

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California
2 reviews
0 helpful votes
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Excellent Service
January 26, 2025

Got my order out to me quickly. Almost always have the parts I need in stock. Thanks again J & P!

Date of experience: January 16, 2025
Nebraska
2 reviews
0 helpful votes
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Always good service
January 26, 2025
Updated review

Always good service. I wish your web sight would let you search for a particular item for the cycle in the garage.

Date of experience: January 16, 2025

Fast delivery
July 23, 2024
Previous review

Shipped the next day, got the tires quick. Like the tires, will order more.

Date of experience: July 13, 2024
North Carolina
1 review
0 helpful votes
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It was simple & easy using your website to find the part I needed for my 2015 H-D Fat Boy, thanks, John

Date of experience: January 18, 2025
Virginia
1 review
0 helpful votes
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2015 Dyna Wide Glide Front Brakes
January 26, 2025

I bought the bike used with approximately 9k on the odometer. It has been my first Harley so just getting in reps until I felt comfortable enough to take the wife out on it. I've glaring issue I ran into was an incredibly vague, almost wooden, feel from the front end under braking. It was atrocious. Granted, I'm coming from riding Suzukis and Ducatis but, come on, this was unacceptable. I wanted new pads that were noticeably more aggressive with better initial bite that also provided better feel. Once I got the pads in, I swapped them out and promptly took it out for a system check. My initial impression is good but I need at least a 100 miles or so to really bed them in and make a true assessment. I'm optimistic.

Date of experience: January 16, 2025
Tennessee
2 reviews
1 helpful vote
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Great product
January 26, 2025

Great experience, great product, would recommend to everyone

Date of experience: January 14, 2025
California
3 reviews
0 helpful votes
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Fantastic. Would recommend their products everytime. Internet site was easy to navigate for an old technasaurs.

Date of experience: January 16, 2025

Easy peasy
April 22, 2024
Previous review

Website is easy to navigate for a technasaurs. I'm 50 and unfortunately have been fighting technology.

Date of experience: April 12, 2024
Louisiana
1 review
0 helpful votes
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Schuberth C5 Helmet
January 26, 2025

Awesome absolutely love it great helmet look forward to riding my motorcycle

Date of experience: January 16, 2025
Georgia
1 review
0 helpful votes
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First time ordering
January 26, 2025

Took a while to get here, but expected such with the weather. Still, took a bit longer even with the weather cleared. Happy with the products, and that they even made it at all. Thank you.

Date of experience: January 16, 2025
New Jersey
1 review
0 helpful votes
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Great
January 26, 2025

Very good very knowledgeable and informative and answered all my questions

Date of experience: January 16, 2025
Hawaii
1 review
0 helpful votes
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Arrived on time
January 26, 2025

Found what I needed. Should work as intended. Right parts for my ride. Good information in the descriptions

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Need more Indian products, more products in general. Ordering is easy.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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Great parts great price
January 25, 2025

Part came as expected and was true to size. Best price around.

Date of experience: January 15, 2025
Iowa
1 review
0 helpful votes
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Winter upgrade
January 25, 2025

I bought a set of grips for my carpal tunnel issues. We'll find out from spring how it works.

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Fit perfect
January 25, 2025
Updated review

Easy order,install. Arrived quickly. Used store credit and RPM cash.

Date of experience: January 22, 2025

Easy to shop-pages
January 7, 2025
Previous review

Easy to shop-pages

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Great product!
January 25, 2025

Great overall experience working with J & P cycles in this transaction

Date of experience: January 15, 2025
Wisconsin
1 review
0 helpful votes
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Awesome shopping experience.
January 25, 2025

Easy website purchase. Prompt shipping. Product in perfect condition.

Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
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Very friendly and helpful
January 25, 2025

It was an excellent experience - staff was friendly and helpful - store was clean.

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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Perfect fit.
January 25, 2025

Always the best. Fast delivery time. When needed customer service is outstanding

Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
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Don't hesitate. Good price, good quality and onetime. What more could you ask for?

Date of experience: January 15, 2025
North Carolina
1 review
0 helpful votes
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Excellent service as usual
January 25, 2025

JP cycles are the only ones I deal with in parts, done for many years.

Date of experience: January 15, 2025