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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy shopping on their site. Fast shipping. Accurate description.
I ordered a brake pedal for a friend rebuilding a fat boy. The pedal came quickly, is of good quality.
The product and customer service were great from JP cycles. I only wish I could choose who they used to ship me my products. Fedex does an awful job delivering to this area. They are always late and tend to lose your package.
Respuesta rápida y segura. Encuentra uno lo que buscas a un precio justo
Got my products fast, in good condition and ready to go. One seat came damaged. Working with JP to have it replaced now
Easy to order, quality parts, and good fitment. Ordered specific lenth clutch, idle, and throttle cables for my 03 Heritage Springer.
Il was easy to order the right part and thé shipping was fast thank you
JP cycles is the best place to buy motorcycle parts. They always have what I'm looking for.
Ordered parts online and got what I wanted and it was delivered on time
Sales agent was helpful and handled the transaction smoothly and professionally.
I wish that when I go shopping out of "my garage", your site would only show stuff strictly for the bike I am shopping for. All in all, great products.
Didn't open the product, not what I was needing. Will be sending it back to get what I need.
Item was defective and yes I didn't realize it wouldn't ship for a few days and then was held up by post office on top of that to turn out it was damaged and to have to start over it seems most of what I order anymore seems to take longer and longer to be delivered
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Very easy, friendly to order online would gladly use this site for my future orders.
We bought the luv jug fans for them to work for a total of 3 days after they had to send me a replacement fan then it worked for just over 1 week and now it don't work again. Jp cycles tells me they can't do anything cause it's not their product, maybe stop selling other people's junk. Stay clear of Jp cycles, we are now out of $500
We are sorry to hear that you are having an issue. Unfortunately, the manufacturer does handle their own warranties. I see you have been given the information to contact them. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Customer service was great. Product was not always like working with JP cycle. They can't control all the inventory. I had to return it
As advertised, very soft. Fit was right on the money. Would recommend to anyone needing riding gloves
Easy shopping. Shipping was fast thank you for the great product
Threads are correct but lengths are wrong. Didn't feel like cutting bolts to make them work.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.