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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,638
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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Nebraska
1 review
0 helpful votes
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All went well. Only had a shipping issue. That was not at the fault of J&P Cycles. And the shipper attached a picture of the part dropped of and I recognized it as my neighbors garage. Address for shipping was correct. Driver just dropped at wrong location

Date of experience: January 27, 2025
North Carolina
1 review
0 helpful votes
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Excellent service!
February 6, 2025

Ordered a part and due to my own fault it was the wrong one. No hastle to return it, J&P lets you print a fedex label - and so that was easy!

Date of experience: January 27, 2025
Hawaii
1 review
0 helpful votes
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Product returned
February 6, 2025

Item returned as did not fit although fitment segment noted otherwise. Return was quick and easy to receive authorization but should have free return shipping since I already paid for shipping to receive your product.

Date of experience: January 27, 2025
Washington
1 review
0 helpful votes
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Oil leaking out of shipping box
February 6, 2025

The case of oil I purchased was delivered with one of the oil container lids loose and leaking oil. The shipping box was wet and dripping oil and one of containers was half empty.

Date of experience: January 27, 2025
Illinois
2 reviews
0 helpful votes
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...
February 6, 2025

...

Date of experience: January 27, 2025
Virginia
1 review
0 helpful votes
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Always easy to order here. Delivery was on time. I've never had a problem ordering from J & P Cycles.

Date of experience: January 31, 2025
Oklahoma
1 review
0 helpful votes
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Great product
February 6, 2025

Very easy to order. Specs and tolerances were right on target. Fast delivery. Will use them again in next few days

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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I ordered an item. I had some doubts, but once I received it loved it! It's on my bike ready a ride.

Date of experience: January 26, 2025
Arizona
1 review
0 helpful votes
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Always good service and good products
February 6, 2025

I get all my gear here, always have what I'm looking for, at a good price.

Date of experience: January 16, 2025
Montana
1 review
0 helpful votes
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Ride til i die
February 6, 2025

J&P always has what im looking for. There site is easy to navigate and the prices and quality is great. I just wish i could get an actual catalog.

Date of experience: January 26, 2025
Georgia
1 review
0 helpful votes
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Shopping experience
February 6, 2025

No comments. Just a returning customer that shop your business looking for items

Date of experience: January 26, 2025
New York
1 review
0 helpful votes
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Must have upgrade!
February 6, 2025
Updated review

Doing a hydraulic tensioner upgrade on my 03 twin cam. The cam plate came packaged extremely well in the fueling packaging. Was super clean and came with assembly lube which is nice! Definitely recommend for those looking to upgrade with quality parts!

Date of experience: January 26, 2025

The exhaust to have
July 6, 2024
Previous review

Product arrived well packaged and once installed sounded GREAT! Definitely a step up in volume giving the bike a nice deep rumble. Taking out the baffles doubles the sound of that rumble and sounds even better. Only regret is not getting them sooner

Date of experience: June 26, 2024
Indiana
2 reviews
0 helpful votes
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Great job
February 6, 2025

Ordering was problem free and the delivery was fast. You may have a future customer

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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Satisfied
February 5, 2025

Easy to order =======================================r

Date of experience: January 26, 2025
Colorado
1 review
0 helpful votes
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Quick and easy and the parts I needed. I ordered and paid and had the parts sent to my mechanic, saving me from having to take them to his shop...

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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Rear fender bra
February 5, 2025

Looks nice! Only thing that bugs me is that the ends flip up instead of molding to the fender. Due to the stretching. I'll get over it.

Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
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I need to return these items
February 5, 2025

I thought I was ordering specifically for my bike, these won't fit so I want a refund to my gift card so I can purchase something else

Date of experience: January 26, 2025
Texas
1 review
0 helpful votes
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Quick service as usual
February 5, 2025
Updated review

I received what I ordered in just a few days.It's hard to find this kind of service these days.

Date of experience: January 26, 2025

Perfect fit as always
November 5, 2024
Previous review

James Gaskets are the best. J&P Website is easy to find what I need

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
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Chrome was pitted on the part I bought
February 5, 2025
Updated review

The chrome was pitted on one of the parts I ordered
The other part was ok

Date of experience: January 26, 2025

Not very good and disappointing
Probably won't be shopping here anymore

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Satisfied Customer
February 5, 2025

Item delivered as described in good condition and reasonably quickly!

Date of experience: January 26, 2025