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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,339
This company responds to reviews on average within 5 days

Instant Feedback

72,505 reviews

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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Always the best service and super fast delivery
January 29, 2025
Updated review

Parts in stock fast delivery easy to look up on line while reading reviews so you can make the best choice

Date of experience: January 30, 2025

Painless,in stock and fast delivery is why I love j&p
April 10, 2024
Previous review

Ordered and delivered in 3 days part fit was wrapped to protect very nicely to survive shipping

Date of experience: March 30, 2024
Denmark
1 review
0 helpful votes
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Et godt sted at købe del
January 29, 2025

De har leveret hver gang, uden problemer. Det jeg bestiller kommer til Danmark meget hurtigt.
Så det er super godt.
Alt OK

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Don't say it will be here in a date if it isn't. Give more accurate delivery info on the site please!

Date of experience: January 19, 2025

ALL GOOD SO FAR
October 25, 2024
Previous review

ALL GOOD SO FAR

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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Great risers
January 29, 2025

They fit great on my 96 low rider. They were delivered fairly quickly, and were exactly as described. I use them with my 18" bars. Works great so far. Happy hunting.

Date of experience: January 29, 2025
Mississippi
1 review
0 helpful votes
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Great place for great price on parts easy transaction good selection kinda slow on shipping

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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Great selections
January 28, 2025
Updated review

Many great selections with Quick delivery and they had the perfect replacement seat for what I wanted and the fit was excellent

Date of experience: January 29, 2025

I thought I was getting $10.00 off with the promo
November 27, 2024
Previous review

I thought I was getting $10.00 off with the promo

Date of experience: November 17, 2024
Wisconsin
1 review
0 helpful votes
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Complete satisfaction
January 28, 2025

Ordering was easy, confirmation and communication from seller was quick and comforting. Delivery was quick.

Date of experience: January 30, 2025
Pennsylvania
1 review
0 helpful votes
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Harley Headers
January 28, 2025
Updated review

Waited for the sale price and BOOM! Clicked buy and 7 days later there they were!

Date of experience: January 17, 2025

Ohlins
June 27, 2024
Previous review

Picked a mid range set of Ohlins rear suspension for my new bike. Never had them so It's gonna be interesting to compare them to the Legends I already have.

Date of experience: June 17, 2024
Ohio
1 review
0 helpful votes
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So simple to look for and order things for my bike. Thanks J&P Cycle.

Date of experience: January 17, 2025
Alabama
1 review
0 helpful votes
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I ORDERED THE WRONG ITEM
January 27, 2025

No problem with The company nor their website. I didn't do enough research before ordering the part.

Date of experience: January 17, 2025
Florida
1 review
0 helpful votes
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Not the J&P I used to order from.
January 27, 2025

I ordered very common items. Each was drop shipped from a different place. It took ten days for some simple items to arrive one at a time. I haven't ordered from J&P in years because I havent been riding much. Not the same service they used to deliver

Date of experience: January 17, 2025
Florida
1 review
0 helpful votes
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Motorcycle tires
January 27, 2025

When i ordered them on line, it said that they were in stock, after a day or so I get a notification saying they were not. But once the hickup was fixed, l received them in a reasonable amount of time.

Date of experience: January 17, 2025
Texas
1 review
0 helpful votes
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Review
January 27, 2025

Everything went as expected once I was sure I was ordering the right thing.

Date of experience: January 17, 2025
Florida
1 review
0 helpful votes
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Super response time
January 27, 2025

I nade my order on a Monday and it was shipped as promised in under 48 hours. I was updated almost daily on the progress of the order, even when it was delayed due to weather. Awesome, thanks

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Easy to purchase but delivery is always a crap shoot. Sometimes it shows up when it is supposed to and sometimes it takes longer than it is supposed to.

Date of experience: January 24, 2025

Easy to purchase
January 24, 2025
Previous review

Easy to purchase

Date of experience: January 13, 2025
Arizona
1 review
0 helpful votes
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Excellent service!
January 27, 2025

Fast shipping! No issues with my order. Process was smooth and seamless.

Date of experience: January 16, 2025
Tennessee
1 review
0 helpful votes
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Always good price, parts and shipping.
January 27, 2025
Updated review

Have always had wide selection of parts for my projects. Competitive prices and free shipping.

Date of experience: January 20, 2025

Enjoyed it
January 16, 2024
Previous review

Enjoyed it

Date of experience: January 16, 2024
Maryland
1 review
0 helpful votes
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Battery Charger
January 27, 2025

Very easy to order and delivery was fast. Great communication and products.

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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Harley parts
January 27, 2025
Updated review

I do maintenance on a lot of motorcycles for myself and my friends. I always go to JP cycle to look at parts whether I'm customizing or doing maintenance. Always fast shipment, quality products, and good customer service if I ever have an issue.

Date of experience: January 16, 2025

Great parts
October 21, 2024
Previous review

Great parts

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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No problems
January 26, 2025

Quick and easy to order, happy to do business with. Thank you

Date of experience: January 27, 2025