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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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For two orders in a row, it took more than a week for the delivery of items I needed to put my motorcycle back together. They have decided to use the United States Postal Service as their shipping provider. Dennis Kirk uses UPS and FedEx so if you want your parts in a timely manner, I would definitely go with somebody other than J and P. They gave me a $15 credit but it doesn't do any good when your bike sits apart for 2 1/2 weeks. I will go someplace more reliable than using them.
Quick and easy with no problems. Thank you JP Cycles!
Always appreciate J & P's chat functionality in guiding my purchase. I needed help, and got it - without any "sales" pressure. Then, after my selection (shocks) I wanted to pause a day and do some other research. Next day, placed my order. They got it to me (on the East coast) in three days! It's all good!
Appreciating help via your chat function.
Shopping was easy. Not an issue.
Stop with the word counter requirements
Received on time. Easy installation. Haven't had a chance to try them out yet due to weather.
I haven't used these tie downs yet, but they appear to be good. As soon as the weather improves, I'll use them.
Thank you very much. I've received my order in Riyadh within 8 days.
J&P is hands down the best shop. If you ever get a chance to visit in person, do so.
No problems finding what I needed and ordered it without difficulty. Upon opening the package product was just as photo showed and no defects in the product. Looks good on the motorcycle too!
Good selection of products.
Easy to order parts and quick delivery.
Always easy to find what I want for my bikes.
Quality parts, military discount, fast shipping, my purchases were cheaper than ebay
Parts in stock fast delivery easy to look up on line while reading reviews so you can make the best choice
Ordered and delivered in 3 days part fit was wrapped to protect very nicely to survive shipping
De har leveret hver gang, uden problemer. Det jeg bestiller kommer til Danmark meget hurtigt.
Så det er super godt.
Alt OK
Don't say it will be here in a date if it isn't. Give more accurate delivery info on the site please!
They fit great on my 96 low rider. They were delivered fairly quickly, and were exactly as described. I use them with my 18" bars. Works great so far. Happy hunting.
Great place for great price on parts easy transaction good selection kinda slow on shipping
Many great selections with Quick delivery and they had the perfect replacement seat for what I wanted and the fit was excellent
I thought I was getting $10.00 off with the promo
Ordering was easy, confirmation and communication from seller was quick and comforting. Delivery was quick.
Waited for the sale price and BOOM! Clicked buy and 7 days later there they were!
Picked a mid range set of Ohlins rear suspension for my new bike. Never had them so It's gonna be interesting to compare them to the Legends I already have.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

