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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,872
quality
23,551
This company responds to reviews on average within 5 days

Instant Feedback

73,089 reviews

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Ohio
1 review
0 helpful votes
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Stress Free Shopping
March 29, 2025

Found what I needed, placed the order, arrived in just a few days.

Date of experience: March 19, 2025
Ohio
1 review
0 helpful votes
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Fantastic
March 29, 2025

Always receive products on time and as ordered, items are just as described and always quality.

Date of experience: March 19, 2025
Ohio
1 review
0 helpful votes
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Not sitting charged for a year
March 29, 2025

Quick and easy like my wife. Fit was exact and quality great made in the USA.

Date of experience: April 4, 2025
Illinois
2 reviews
0 helpful votes
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Review
March 29, 2025

Easy on line purchase ………….
Fast delivery…………………….
Reasonable price!

Date of experience: April 2, 2025
Alabama
1 review
0 helpful votes
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Correct fit and on time
March 29, 2025

God bless j&p cycles! Correct fit always on time great website e z to use

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Everything ok
March 29, 2025

Everything good everything good everything good okay 👌 👍 okay

Date of experience: March 19, 2025
South Carolina
1 review
0 helpful votes
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Recieved in good order
March 29, 2025

Not on stock during Bike week but ordered and sent to my house in good time.

Date of experience: March 8, 2025
North Carolina
1 review
0 helpful votes
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Happy
March 29, 2025

I've been buying from j&p cycles for many years. Always happy.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Quick service and delivery
March 29, 2025

Ordered the parts I needed and them delivered in time to be back on the road within a week

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Motorcycles parts
March 29, 2025
Updated review

Routine really, very simple procedure. Very nice parts and easy to install

Date of experience: March 19, 2025

Easy to navigate
February 11, 2025
Previous review

Easy to navigate

Date of experience: February 1, 2025
Virginia
1 review
0 helpful votes
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Too long concerning shipping.
March 29, 2025

Great help when I needed it! To long on waiting for item. Have had good luck in the past

Date of experience: March 31, 2025
Indiana
1 review
0 helpful votes
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No problem
March 29, 2025

Great fast shipping iv made several orders in the last few weeks and it's been great ty keep up the good work it dose matter

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Why?
March 29, 2025

The pressure switch was just what it said it was BUT it did not fit with my '47 EL oil pump the threaded stem was too short it ran into interference with the nut that holds the oil pump to thebase

Date of experience: March 19, 2025
Kimberly E. J&P Cycles Rep
over a year old

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Hampshire
1 review
0 helpful votes
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All around good service and price
March 29, 2025

They had what I needed and at a good price. Free shipping and quick delivery. All you can ask for online ordering.

Date of experience: March 29, 2025
Nevada
1 review
0 helpful votes
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Rocco Horns Are The Best
March 29, 2025

Always a pleasure doing business with JP Cycles I wish they could offer more competitive prices and maybe in the future that might be possible

Date of experience: March 20, 2025
West Virginia
1 review
0 helpful votes
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Awesome service
March 29, 2025

It was great loved every minute or shopping here will most definitely be back

Date of experience: March 30, 2025
Illinois
1 review
0 helpful votes
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Exactly what I ordered.
March 29, 2025

Easy site to navigate, very prompt shipping will be back again

Date of experience: March 12, 2025
Washington
1 review
0 helpful votes
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Gasket Set
March 29, 2025

The gasket set represented the primary gasket, but it wasn't in the package. Cost me another $40.00. The descriptions need to better.

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Great Customer service.
March 29, 2025

Always a Great place and fast shipping. I had a problem with a scooter tire, it was a defective tire, one call and Andrew had a new tire shipped out that day. They stand behind what they sell. J&P Cycles is the Best. Thanks John.

Date of experience: March 25, 2025
Tennessee
1 review
0 helpful votes
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Love my hand guards
March 29, 2025

Easy to shop and efficient customer service product came on time

Date of experience: March 19, 2025