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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,903
quality
23,903
This company responds to reviews on average within 5 days

Instant Feedback

74,137 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy
April 19, 2025

The ordered parts fitted the description and the quality matched with the advertisement

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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New bikes for my baby!
April 19, 2025

JP cycles online helped, did a great job getting me what I needed. Even the little parts you didn't realize don't come with the order. Will always use this team!

Date of experience: April 9, 2025
Wisconsin
1 review
0 helpful votes
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Always got what I need for my strange bike
April 19, 2025
Updated review

It not easy finding parts for a 86 sportster but these guys have it all. Thanks

Date of experience: April 9, 2025

No one else has parts for my bike
April 6, 2025
Previous review

No one else has parts for my bike. J&P, always does

Date of experience: March 27, 2025
Connecticut
1 review
0 helpful votes
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Great
April 19, 2025
Updated review

Great service and delivery. I haven't used J&P Cycles for quite some time, I'm happy to see that every thing is as good as I remember

Date of experience: April 9, 2025

As good as i remember it from years ago
April 8, 2025
Previous review

As good as i remember it from years ago

Date of experience: March 29, 2025
Virginia
1 review
0 helpful votes
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Fast Shipping
April 19, 2025

Last minute need for an upcoming trip, purchase was shipped quickly and received in time.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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Harley Mirrors
April 19, 2025

Mirrors were delivered as advertised. Fit perfect. Easy installation.

Date of experience: April 9, 2025
Arkansas
1 review
0 helpful votes
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So far, so good..
April 19, 2025

So far, so good.
Just getting started on this build, long way to go. But so far everything is just what they have said. Happy with it.

Date of experience: April 9, 2025
Georgia
1 review
0 helpful votes
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Tall Windshield
April 19, 2025

10 1/2 in light smoke windshield fits great and looks good. Also got the stainless trim for windshield, new bolts and rubber washers included. All fit good and looks outstanding.

Date of experience: April 9, 2025
Arizona
3 reviews
1 helpful vote
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Another purchase
April 19, 2025
Updated review

I've been using JP cycles for years, the prices are about the same, but I've always had great customer service with them, that's why I consistently use them. I rather have good service before anything else. Thanks JP

Date of experience: April 9, 2025

Base layer
November 27, 2024
Previous review

Was easy, that's one of the reasons I use JP, been a repeat customer for years

Date of experience: November 28, 2024
Georgia
1 review
0 helpful votes
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Very friendly answered all questions 1st time ordering from business. A great experience

Date of experience: March 22, 2025
North Carolina
1 review
0 helpful votes
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Slow
April 19, 2025

I had it shipped next day at 34.00 it took 3 days to get slow slow slow

Date of experience: April 1, 2025
Montana
1 review
0 helpful votes
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TIRES
April 19, 2025

I ordered a tire for my 2004 honda motorcycle and it was delivered to me in a very fast time. Very good service.

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Easy as always fast shipping easy fitment to desired bike. Part seems well constructed with material that will last

Date of experience: April 8, 2025

Always quality,competitive price and fast shipping
August 24, 2024
Previous review

Always good product with great prices and fast shipping. Customer service is also top notch and very knowledgeable.

Date of experience: August 13, 2024
Michigan
1 review
0 helpful votes
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Parts were easy to find and check out was good. I liked that I could purchase as a guest and not create an account.

Date of experience: April 8, 2025
Illinois
2 reviews
0 helpful votes
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Update
April 19, 2025

Your search engine on your site needs serious upgrades. I search on your site for specific parts, it comes up with "no matches ". But if I Google search part it comes right up under jp cycles.

Date of experience: April 8, 2025
Canada
1 review
0 helpful votes
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Shipping too expensive
April 19, 2025
Updated review

Shipping in Canada is way to expensive. After I ordered I saw that I could have gotten the same product on Amazon with free, faster shipping.

Date of experience: April 8, 2025

Love ordering from JPcycles
September 12, 2024
Previous review

Love ordering from JPcycles. Always a good experience and fast shipping to canada

Date of experience: September 2, 2024
Maryland
1 review
0 helpful votes
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Bad shipping policy
April 19, 2025

Payed for 2 day shipping took three got run around suppose to get refund good luck. Not sure if it will happen we will see!

Date of experience: April 8, 2025
Kentucky
1 review
0 helpful votes
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Good product
April 19, 2025
Updated review

Quick shipping says i have to type 50 characters that's dumb

Date of experience: April 8, 2025

Not easy finding old bike parts
April 8, 2025
Previous review

Not easy finding old bike parts

Date of experience: March 28, 2025
North Carolina
2 reviews
0 helpful votes
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Great
April 19, 2025

Wonderful Great prices amd fast shipping. Great shipping updates.

Date of experience: April 8, 2025
Arizona
1 review
0 helpful votes
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Fuel line
April 19, 2025

Products were in stock and arrived quickly. Well packed and exactly what I ordered

Date of experience: April 8, 2025