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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Was able to find product despite the web site and search engine listing other unrelated items. Been a long time customer, and since J P Cycles stopped having a printed catalog, I find myself ordering less products from them. They were my go-to for my HD parts & accessories. Bikers like myself want to be able to flip thru a printed catalog to find parts AND see what might be available for their ride to purchase another day.
Disappointed that I couldn't use military/first responder GovX discount.
Exceptional. I didn't have any problems whatsoever. All orders were delivered in a timely matter.
Very satisfying experience ordering was easy and I got what I ordered very fast.
Frustrating because of the pressure tactics to get me to do this review. Reviews should be voluntary
Good price, fast delivery. Best selection for my 50-year-old motorcycle. J&P has always the best.
Alway's happy with J&P been buying here for years.
Very easy to order, and received as expected. Ordering online was quick.
From the ordering process to the delivery all went very well. They were great at communications and updating me on the order, shipping etc. I would definitely recommend them to anyone.
No issues with the part! It fit with little to no problems...
My only criticism is not having an easier way to choose the correct NGK Iridium plugs. A chart would be great.
Descriptions on brake pads front vs rear could be better
GREAT. They are my go to company. I have never had a bad experience.
I have not installed the product yet, but quality looks great.
I received the pegs. However, there was no peg pin included. I now how to place an additional order for the pins. Not the end of the world, but i would expect matching chrome pegs with an item like this.
Receive my item very quickly. Great selection on the website
The order came in faster than I expected. The packing was done very well.
The whole process was great.
Thank you
Very quick and easy ordering... thank you so much
Every time I've ordered something from you guys or needed to talk about one of the miraid of problems building a chopper from the ground up with 3 different basket cases. You guys rock
Fantastically easy
Only one who answered my questions
Great service fast and reliable many thanks. I will use you every time. BUTCH
Second time i ordered the same part and the web site said exact fit and it didn't. But it was a $10.000 part so not worth the trouble sending back.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

