Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,525 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

Caliper rebuild kit
April 17, 2025

I received exactly what I had ordered and was delivered by the expected date.

Date of experience: April 7, 2025
Arizona
1 review
0 helpful votes
Follow Roy P.
Unfollow Roy P.
Share Review
Report Review

On time as described
April 17, 2025

Levers, fit as expected but did not take care of an issue I'm having where the lever fails to contact the clutch switch.

Date of experience: April 7, 2025
Wisconsin
1 review
0 helpful votes
Follow Fernando O.
Unfollow Fernando O.
Share Review
Report Review

J&P Cycle is the best.
April 17, 2025

I ordered what I needed and it came under a week. Very appreciated. I will be continuing ordering things parts from them

Date of experience: April 7, 2025
Oman
1 review
0 helpful votes
Follow mazin J.
Unfollow mazin J.
Share Review
Report Review

Never disappoints
April 17, 2025
Updated review

This is not my first purchase from J&P. They never disappoints me. Thanks you

Date of experience: April 7, 2025

Fast and easy
April 6, 2025
Previous review

Fast and easy

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
Follow RUSSELL K.
Unfollow RUSSELL K.
Share Review
Report Review

Legend 13" Shocks
April 17, 2025

I purchased the next day shipping and the packages were delivered very quickly! Great customer service!

Date of experience: April 7, 2025
New York
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Great
April 17, 2025
Updated review

Fast delivery I guessed on one part return no problems. Been getting parts long time with jp for my 50 year old bike

Date of experience: April 7, 2025

Like looking threw catalog better
April 5, 2025
Previous review

Like looking threw catalog better

Date of experience: March 26, 2025
North Carolina
1 review
0 helpful votes
Follow Douglas Z.
Unfollow Douglas Z.
Share Review
Report Review

Large number of products
April 17, 2025

They always seem to have what i need for a older motorcycle. Filter needs a tweek

Date of experience: April 7, 2025
Illinois
3 reviews
0 helpful votes
Follow Scott R.
Unfollow Scott R.
Share Review
Report Review

Turn signal lens
April 17, 2025
Updated review

Always a good experience with J&P Fast and Easy. It only took around 3 days for me to get what I ordered

Date of experience: March 31, 2025

Quick easy and I'll be returning Couldn't figure out...
April 2, 2025
Previous review

Quick easy and I'll be returning
Couldn't figure out how to use my military discount but it's ok

Date of experience: March 23, 2025
Alabama
1 review
0 helpful votes
Follow Greg X.
Unfollow Greg X.
Share Review
Report Review

Great people to work with, Fast shipping, far pricing, just a all around good experience, went back and fourth with a few people helping me the most for the money i had to spend

Date of experience: April 7, 2025
New York
2 reviews
0 helpful votes
Follow vic T.
Unfollow vic T.
Share Review
Report Review

Fast and easy
April 17, 2025
Updated review

Ordered new back tire for my 2017 road glide. Received it a few days later.

Date of experience: April 7, 2025

Love jp fast and easy
April 5, 2025
Previous review

Love jp fast and easy

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Speedy delivery
April 17, 2025

Degree delivery arrived 3days after ordering and the tires were of great quality and not "old and outdated"

Date of experience: April 7, 2025
New York
2 reviews
0 helpful votes
Follow Shawn S.
Unfollow Shawn S.
Share Review
Report Review

S&S slip on exhaust
April 17, 2025

My part got there at a timely manner and it was in perfect condition

Date of experience: April 7, 2025
California
1 review
0 helpful votes
Follow jack O.
Unfollow jack O.
Share Review
Report Review

Quality parts always in stock
April 17, 2025
Updated review

Parts that I needed were in stock, easy to find and a fair price.

Date of experience: April 7, 2025

Everything is easy to find and can find most of what...
April 5, 2025
Previous review

Everything is easy to find and can find most of what i need in stock

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

Front Master Cylinder rebuild kit
April 17, 2025

J&P shipped the parts quickly, however the Quality of the parts received was not good. Brake master cylinder rebuild kit was unusable as the parts did not fit properly- they were the correct parts for my bike- just poor craftsmanship/tolerances. Luckily I was able to refurbish the factory parts and just threw away the parts I purchased.

Date of experience: April 7, 2025
North Carolina
2 reviews
0 helpful votes
Follow Mitchell F.
Unfollow Mitchell F.
Share Review
Report Review

Excellent
April 17, 2025
Updated review

Got my package super fast and everything was spot on! The jets where exactly what I needed.

Date of experience: April 7, 2025

Love JP CYCLES!
April 6, 2025
Previous review

Love JP CYCLES!

Date of experience: March 26, 2025
Hawaii
2 reviews
0 helpful votes
Follow Kalan Z.
Unfollow Kalan Z.
Share Review
Report Review

1988 FLHS Highway Bar
April 17, 2025

Looks good on the bike, chrome is good quality. Only issue I had was I had to bend the upper bracket in my bench top vice because the mounting angle was wrong, bent it to get it to line up correctly with the upper center bolt. Also bars were a little narrow on the bottom mounting brackets, scraped some powder coat off the frame trying to pry them open to mount. Luckily the brackets cover where the paint came off.

Date of experience: April 6, 2025
South Dakota
2 reviews
0 helpful votes
Follow Brian L.
Unfollow Brian L.
Share Review
Report Review

Quality products straight to you.
April 17, 2025
Updated review

Had a promo code so I ordered some tools to add to my box. The only thing I'd say if you give a promo code it should include the shipping as well otherwise you are really not getting the full promo.

Date of experience: April 6, 2025

If you give out a shopping credit it should include...
April 5, 2025
Previous review

If you give out a shopping credit it should include the shipping as well.

Date of experience: March 26, 2025
California
1 review
0 helpful votes
Follow Kimberley V.
Unfollow Kimberley V.
Share Review
Report Review

Great experience
April 17, 2025

I had a great experience. Did not have any issues got exactly what I needed at a good price

Date of experience: April 6, 2025
Pennsylvania
2 reviews
0 helpful votes
Follow Walter Y.
Unfollow Walter Y.
Share Review
Report Review

Metzler Lasertec tire
April 17, 2025

Good quality tires and accurate descriptions and easy, fast and hassle free ordering.

Date of experience: April 6, 2025
Kansas
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

It fits perfectly
April 17, 2025

Very satisfying. The helmet fit perfectly. We always look at J&P first..

Date of experience: April 6, 2025