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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,606
This company responds to reviews on average within 5 days

Instant Feedback

73,236 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Air filter
April 16, 2025
Updated review

Quick and easy to order from with no hassle always good service

Date of experience: April 6, 2025

Quick and easy
April 3, 2025
Previous review

Quick and easy

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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Quick shipping
April 16, 2025

Got my items quick, I'll probably get more from this website

Date of experience: April 6, 2025
Washington
1 review
0 helpful votes
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OK product
April 16, 2025

Spark plug wires looked a lot higher quality than what I received. Cheaply made product.

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
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Service was good.
April 16, 2025
Updated review

Fast shipping and good customer service. Will definitely recommend them to others.

Date of experience: April 6, 2025

Easy and quick
April 1, 2025
Previous review

Easy and quick.

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
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Never had any problems
April 16, 2025

Great service products arrive on time or earlier. I wish all companies could be so prompt and keep you updated.

Date of experience: April 6, 2025
Georgia
1 review
0 helpful votes
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Works great!
April 16, 2025

Compatible with my bike and works great. My bike runs so much better

Date of experience: April 6, 2025
Maine
1 review
0 helpful votes
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Van's hand grips by odi
April 16, 2025

Great service, received wrong grips first time messaged j&p cycles, issue was resolved quickly. Received correct grips in three days and shipped old ones back thru Fed ex.

Date of experience: April 6, 2025
Indiana
2 reviews
1 helpful vote
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Fast shipping
April 16, 2025

As described and fast shipping. Received item in a timely fashion.

Date of experience: April 6, 2025
Iowa
1 review
0 helpful votes
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Shipping damage resolved
April 16, 2025

Product received on time but we damaged in shipping. Contacted customer service so promptly addressed the issue and shipped out a replacement. While it was an inconvenience to me, the situation was managed to the best of their ability. And as a measure of added customer service, I was issued a small credit to use towards future purchase.

Date of experience: March 31, 2025
North Carolina
1 review
0 helpful votes
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Flannel
April 16, 2025

The lay out of your website made navigation easy to find products which made for a great shopping experience.

Date of experience: April 6, 2025
Colorado
1 review
0 helpful votes
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Local store
April 16, 2025

The service from the local store is why I shop J&P cycles. The representatives are friendly and non judging l.

Date of experience: April 6, 2025
Kansas
1 review
0 helpful votes
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Works like a charm
April 16, 2025

Starter installed with no issue. Instructions say to put a 4ga positive cable on instead of OEM. My oem cable was larger than 4 ga so it did not get replaced.

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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Premium grips for good price
April 16, 2025

Great quality grips. What you see is what you get or better. It looks awesome on my sporty

Date of experience: April 6, 2025
West Virginia
1 review
0 helpful votes
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Shipping is quick! ……………………………………………………………………………………..

Date of experience: April 6, 2025
Arkansas
1 review
0 helpful votes
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Rear Harley shifter lever
April 16, 2025
Updated review

All was good and high quality parts! But I paid 35$ to have my parts delivered the next day and that did not happen. I received it almost 3 days later… missed an important Veterans ride. My only issue. Thanks… I know now!

Date of experience: March 25, 2025

Thanks for having the parts
April 4, 2025
Previous review

Thanks for having the parts

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Fast shipping good product
April 16, 2025

Fast shipping good product it was a very very very good experience

Date of experience: April 6, 2025
Michigan
2 reviews
0 helpful votes
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Another Parts Order
April 16, 2025
Updated review

As always, J&P has exactly what I need for one of our three Harleys. The price is right. The quality is right. Fast delivery.

Date of experience: April 6, 2025

Always a pleasant experience shopping online at J&P...
April 5, 2025
Previous review

Always a pleasant experience shopping online at J&P Cycles.

Date of experience: March 26, 2025
Oklahoma
1 review
0 helpful votes
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Great company
April 16, 2025
Updated review

Fast shipping easy shopping, great products friendly service

Date of experience: April 6, 2025

Easy-to-use website
April 2, 2025
Previous review

Easy-to-use website

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
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Best stocking dealer
April 16, 2025

They had all sorts of speedometer cables in different lengths

Date of experience: April 6, 2025
Virginia
1 review
0 helpful votes
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Good value for money
April 16, 2025

Easy to find the parts I need, happy to replace with generic parts vs. pay OEM prices. Parts work just fine. Would buy again.

Date of experience: April 6, 2025