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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,482
This company responds to reviews on average within 5 days

Instant Feedback

72,884 reviews

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Oklahoma
1 review
0 helpful votes
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Wiring extension
April 15, 2025

Fit great and worked outstanding needed spare wires for handlebar job

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Great value.
April 15, 2025
Updated review

Easy to navigate website. Great prices. Fast delivery. Good stuff. Great customer service.

Date of experience: April 5, 2025

Easy to manuver
April 4, 2025
Previous review

Easy to manuver

Date of experience: March 25, 2025
Mexico
1 review
0 helpful votes
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Great item
April 15, 2025
Updated review

Item was just as described the only thing g that's missing is instructions on how to install them

Date of experience: April 5, 2025

Great & easy!
April 4, 2025
Previous review

Great & easy!

Date of experience: March 25, 2025
Tennessee
1 review
0 helpful votes
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Tech support
April 15, 2025

I've got an Evo style engine. Internals unknown. I pull it apart to inspect and explore. The engine is obviously stroked and big bore. Tech service helped me walk through sleves outside diameter to get the right gaskets to put this monster back together. Knowledgeable and knew exactly what I needed and sent me the link to the exact gasket set I needed. Great guys there

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
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I'm happy about the products I purchased but not happy whatsoever about the tax I was charged for my product. My state sale tax is 6%. I was charged 8% which is allowed to be charged to individuals who live in the Philadelphia region. I live close to but do not live within the Philadelphia region. So I'm quite upset about paying the extra money I shouldn't have paid for. I gave my business to Dennis Kirk because they don't charge that extra tax on products I purchase. Thank you Dennis Kirk.

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Correct Part and Fit
April 15, 2025

I have a 2001 FLHP and Harley told me this part was discontinued and aftermarket was my only option. First fuel filter I ordered from a different distributor and the part didn't fit. If you have a 2001 FLHP or FLHP this filter is the only one that works.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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No title
April 15, 2025

Haven't opened the box yet. To be continued one I have time to check it out

Date of experience: April 5, 2025
New Jersey
2 reviews
0 helpful votes
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Great
April 15, 2025
Updated review

Simply one of my favorite online retailers for my motorcycle parts. They have plenty to pick from and great prices. They also seemed to carry a pretty good stock.

Date of experience: April 5, 2025

Love shopping here
March 19, 2025
Previous review

Love shopping here. Plenty to choose from at great prices

Date of experience: March 9, 2025
Tennessee
1 review
0 helpful votes
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Magic strobe
April 15, 2025

It was ordered at the store and had timely delivery to my front door.

Date of experience: April 5, 2025
Maine
1 review
0 helpful votes
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O ring didn't fit
April 15, 2025
Updated review

Not all gaskets fit. Says fits my bike but didn't match ….,.,,. Z

Date of experience: April 5, 2025

Nice complete kit
April 1, 2025
Previous review

Nice complete kit

Date of experience: March 22, 2025
Minnesota
1 review
0 helpful votes
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Always in Stock
April 15, 2025

It's always a great day when you know what you need will be in stock at J&P Cycles... keep up the great work!

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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Fast service, competetive pricing.
April 15, 2025
Updated review

I ordered a new battery. It arrived three days later, just as I finished removing the old one. Perfect timing!

Date of experience: March 30, 2025

Have what I needed at a fair price, plus fast shipping
April 6, 2025
Previous review

Have what I needed at a fair price, plus fast shipping.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Highway pegs
April 15, 2025

Pegs are nice but after tightening them all the way up they still move. I had to pick up some thin sheet rubber gasket to go under them

Date of experience: April 5, 2025
Iowa
1 review
0 helpful votes
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Excellent
April 15, 2025

Easy website to use, communication on the order was excellent

Date of experience: April 5, 2025
Missouri
1 review
0 helpful votes
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Sold me a kit that he stated was everything I needed. $150 kit when all I needed was a clutch cable. He stated i needed clutch and brake. I could have gotten a clutch cable only for $50.

Date of experience: April 5, 2025
North Carolina
1 review
0 helpful votes
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Awesome mirrors
April 15, 2025

Excellent experience very easy to purchase fit on the bike great. The blue mirror is the way to go.

Date of experience: April 5, 2025
Kansas
1 review
0 helpful votes
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Received quickly and as described
April 15, 2025

Everything arrived fast and just as expected. A very nice experience.

Date of experience: April 5, 2025
New Jersey
1 review
0 helpful votes
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Arlen Ness Monster
April 15, 2025

I was looking to purchase a monster sucker for my 2017 dyna. J&P Cycles is the place to go. Site is super easy and found what I needed in seconds.

Date of experience: April 5, 2025
Texas
2 reviews
0 helpful votes
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Too Easy
April 15, 2025

Ordering from J&P is always an easy experience. From checkout to arrival, you are kept apprised of your purchase status, and everything arrives well packaged and ready to roll. The return process is also easy if needed.

Date of experience: April 5, 2025
Florida
2 reviews
0 helpful votes
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Great shipping
April 15, 2025

Amazing shipping I received my package within 3-5 days from the order time. All I got was a mikuni carb kit for a 100ci twin cam once it's running and dyno tuned I'll report back with numbers.

Date of experience: April 5, 2025