Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,865
quality
23,490
This company responds to reviews on average within 5 days

Instant Feedback

72,897 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Too Easy
April 15, 2025

Ordering from J&P is always an easy experience. From checkout to arrival, you are kept apprised of your purchase status, and everything arrives well packaged and ready to roll. The return process is also easy if needed.

Date of experience: April 5, 2025
Florida
2 reviews
0 helpful votes
Follow Kenny Z.
Unfollow Kenny Z.
Share Review
Report Review

Great shipping
April 15, 2025

Amazing shipping I received my package within 3-5 days from the order time. All I got was a mikuni carb kit for a 100ci twin cam once it's running and dyno tuned I'll report back with numbers.

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

HAPPY HAPPY AS ALWEAYS
April 15, 2025
Updated review

All went very well very very happy biker great price well made

Date of experience: April 5, 2025

To many passwords then they tell the e-mail is already...
January 17, 2025
Previous review

To many passwords then they tell the e-mail is already in there, try a new one. You can't talk to a real person. Then their English IS piss poor all to save a buck i would really like to call in my order. The nearest J&P 80 miles north.and then they have to order it I need two banjo bolts. And the kicker is most of the parts come from China. Have nice day. BOTTOM LINE I STILL CAN'T ORDER MY PARTS (PASSWARD) BE WELL BE SAFE HOPE YOUR DAY IS GOING BETTER THAN MINE, ONE UPSET JARHEAD

Date of experience: January 6, 2025
Delaware
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Years of good experience
April 15, 2025

I've been a customer of J&P Cycles for a lot of years and they always have the best parts and accessories for very competitive prices. This order was for a K&N oil filter. It was shipped fast and the price was excellent. After years of buying from J&P and having good experiences, they are my goto supplier..

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow Nicholas O.
Unfollow Nicholas O.
Share Review
Report Review

Great selection and decent price
April 15, 2025
Updated review

No problems all went well and great product easy to shop and quick

Date of experience: April 5, 2025

Very easy and helpful
April 4, 2025
Previous review

Very easy and helpful

Date of experience: March 25, 2025
Ohio
1 review
0 helpful votes
Follow Joshua S.
Unfollow Joshua S.
Share Review
Report Review

I received my vest quickly. It is a good quality vest and I really like that the liner unzips so you can add patches and not stich through the liner. I also like that the pockets are separated from the vest on the inside so you can add belly patches and not stich the pockets shut like other vests on the market. The size of the vest is true to size and fits great. This is my first experience ordering something through J&P Cycles and based off that J&P Cycles have gained a new customer for future orders.

Date of experience: April 5, 2025
Michigan
1 review
0 helpful votes
Follow Ron A.
Unfollow Ron A.
Share Review
Report Review

Harley upgraded
April 15, 2025

Staff was great to deal with very knowledgeable and motivated to help out with my decision

Date of experience: April 5, 2025
Maryland
1 review
0 helpful votes
Follow Henry H.
Unfollow Henry H.
Share Review
Report Review

Harley up grade
April 15, 2025

Great customer service. Had a pleasant experience with the person I spoke to.

Date of experience: April 5, 2025
New Mexico
2 reviews
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Great product
April 15, 2025

Great product quality and price just what I need for my motorcycle

Date of experience: April 4, 2025
Minnesota
1 review
0 helpful votes
Follow Johnny T.
Unfollow Johnny T.
Share Review
Report Review

Starter clutch
April 15, 2025

I bought the starter clutch to solve my hot start problem, and it did just that! But... it dosent disengage properly. It grinds and sometimes it won't disengage all the way and you can hear it scratching. Not good at all. The original starter clutch didn't do that in the 40 thousand miles it was on my bike. Not happy at all. $125 wasted.

Date of experience: April 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jonah O.
Unfollow Jonah O.
Share Review
Report Review

Great lug nuts
April 15, 2025

Just as depicted and shipped timely. They were exactly as expected.

Date of experience: April 4, 2025
Missouri
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

Good products. Good service. I've shopped here in the past and will continue to shop here in the future.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
Follow Phil X.
Unfollow Phil X.
Share Review
Report Review

Nice Selection, Cool Parts
April 15, 2025

Easy to buy, prompt delivery. Parts seem good. Would be good to have more dimensional information!

Date of experience: April 4, 2025
Missouri
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

A
April 15, 2025

ABCDEFGHIJKLMNOPQRSTUVWXYZ
ZYXWVUTSRQPONMLKJIHGFEDCBA

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

Parts order
April 14, 2025
Updated review

Ordered 7 parts for my build and almost everything I needed was there

Date of experience: April 4, 2025

Easy to order when you have it
May 8, 2024
Previous review

Easy to order when you have it

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
Follow Bill J.
Unfollow Bill J.
Share Review
Report Review

Awesome Customer Service!
April 14, 2025

Awesome Customer Service! They went above and beyond to take care of me!

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
Follow IVAN T.
Unfollow IVAN T.
Share Review
Report Review

Excellent service and product.
April 14, 2025

I have ordered from this place several times now and every time it's a great experience. Strongly recommend.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
Follow Joel Q.
Unfollow Joel Q.
Share Review
Report Review

Good
April 14, 2025

Good good good good good good good good good good good good good

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
Follow jimmy T.
Unfollow jimmy T.
Share Review
Report Review

Big thumbs up
April 14, 2025

Great service and arrived sooner than expected. Will definitely order again. Thank you

Date of experience: April 4, 2025
Oregon
1 review
0 helpful votes
Follow Terry N.
Unfollow Terry N.
Share Review
Report Review

I buy parts regularly. J&p cycles usually has what i need. It is nice to get all my parts from one source. Customer service was great although I've only needed to call them once.

Date of experience: April 4, 2025

Found what i wanted
February 18, 2025
Previous review

Found what i wanted.

Date of experience: February 8, 2025