Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,948
quality
24,276
This company responds to reviews on average within 3 days

Instant Feedback

75,221 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Very fast shipping and delivery of a tire
April 23, 2025
Updated review

Ordered a tire and it arrived 2 days later. Turnaround time on order to delivery was great

Date of experience: April 13, 2025

Should be able to search "in stock" items, vs all out...
April 11, 2025
Previous review

Should be able to search "in stock" items, vs all out of stock items as well

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Great service and fast delivery
April 23, 2025

I'm a first time customer and I never expected the great and fast service I received. I'll be shopping here again soon.

Date of experience: April 13, 2025
Canada
1 review
0 helpful votes
Follow CW A.
Unfollow CW A.
Share Review
Report Review

Create
April 23, 2025
Updated review

Quick anc easy. Very helpful site to navigate. Lots of choices

Date of experience: April 13, 2025

Great choice of products
April 12, 2025
Previous review

Great choice of products

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
Follow Gary G.
Unfollow Gary G.
Share Review
Report Review

Easy
April 23, 2025

Product was easy too order, reasonably priced and delivered on time.

Date of experience: April 13, 2025
Ohio
1 review
0 helpful votes
Follow Danny H.
Unfollow Danny H.
Share Review
Report Review

Shipping sucks
April 23, 2025

Ordered parts on Sunday nite and usps never got hands on it until Wednesday.

Date of experience: April 13, 2025
New Jersey
1 review
0 helpful votes
Follow Brandon P.
Unfollow Brandon P.
Share Review
Report Review

Good stuff
April 23, 2025

Clicked the order button and a couple days it was at my doorstep. Love it

Date of experience: April 13, 2025
California
1 review
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

Absolutely a Yes
April 23, 2025

Get what you order- pay attention to what you need-
Great quality and sound. Excellent customer service experience

Date of experience: April 12, 2025
Tennessee
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

👍
April 23, 2025
Updated review

Great, really good, easy, liked it. Had a awesome experience.

Date of experience: April 12, 2025

Quick and easy!
April 8, 2025
Previous review

Quick and easy!

Date of experience: March 29, 2025
Kentucky
1 review
0 helpful votes
Follow TIM F.
Unfollow TIM F.
Share Review
Report Review

Windshield
April 23, 2025
Updated review

Easy to deal with. Site is easy to navigate to find what you want

Date of experience: April 12, 2025

Easy to search for parts
April 11, 2025
Previous review

Easy to search for parts

Date of experience: April 1, 2025
Colorado
1 review
0 helpful votes
Follow Brandon X.
Unfollow Brandon X.
Share Review
Report Review

Shinko777's
April 23, 2025
Updated review

Ordered a set of white wall Shinko 777's and i am super pleased with them! They look great and the pricing on the tires is fantastic!

Date of experience: April 12, 2025

Very user friendly and I'm happy that there is a good...
April 9, 2025
Previous review

Very user friendly and I'm happy that there is a good selection for my particular motorcycle

Date of experience: March 29, 2025
Michigan
1 review
0 helpful votes
Follow Terry M.
Unfollow Terry M.
Share Review
Report Review

Pretty quick delivery, good quality parts
April 23, 2025
Updated review

Quick and easy, great quality products, easy to order and a return was painless, very pleasant customer service

Date of experience: April 19, 2025

Quick and easy
April 18, 2025
Previous review

Quick and easy

Date of experience: April 7, 2025
California
1 review
0 helpful votes
Follow William Y.
Unfollow William Y.
Share Review
Report Review

Almost
April 23, 2025

The fit of the 49/50mm seal driver on the lower stanchions of a 2018 crf450rx 49mm forks is a little too loose for my taste. It does at least fit the uppers just well enough to still drive in the oil seals without hitting anything if you're accurate, it's nice for pushing in the dust seal.

Date of experience: April 12, 2025
Wisconsin
1 review
0 helpful votes
Follow Randy Z.
Unfollow Randy Z.
Share Review
Report Review

Very quick response
April 22, 2025

Very happy with how fast the tires came. Free shipping was awesome too

Date of experience: April 12, 2025
Colorado
1 review
0 helpful votes
Follow Steve Y.
Unfollow Steve Y.
Share Review
Report Review

Tires
April 22, 2025

The tires shipped quickly and were what I ordered. There was a good selection of options to choose from

Date of experience: April 12, 2025
Florida
1 review
0 helpful votes
Follow Jacquelyn F.
Unfollow Jacquelyn F.
Share Review
Report Review

What we needed
April 22, 2025

What we needed, for the brakes on our Harley. The brakes work great

Date of experience: April 12, 2025
California
1 review
0 helpful votes
Follow Greg K.
Unfollow Greg K.
Share Review
Report Review

89 Harley FLSH horn
April 22, 2025

No problems with my order. The product fit and was as described.

Date of experience: April 12, 2025
New Jersey
1 review
0 helpful votes
Follow Jeff N.
Unfollow Jeff N.
Share Review
Report Review

Greatly satisfied
April 22, 2025
Updated review

So far all of my experiences with j&p have been nothing but good. I look forward to spending more money in the future

Date of experience: April 16, 2025

Easily found everything I was looking for
April 12, 2025
Previous review

Easily found everything I was looking for

Date of experience: April 2, 2025
New York
2 reviews
0 helpful votes
Follow Jeffrey N.
Unfollow Jeffrey N.
Share Review
Report Review

Good service
April 22, 2025
Updated review

I actually ordered a wrong part when I placed an order. So I went back on line and purchased the correct one and then started a return and everything thing went great, and the refund was quick.

Date of experience: April 12, 2025

So far good, purchased here before
April 8, 2025
Previous review

So far good, purchased here before

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
Follow Ernie J.
Unfollow Ernie J.
Share Review
Report Review

Good products, terrible shipping
April 22, 2025
Updated review

Got the inner tubes I ordered for my new bike, but did it really take 2 weeks to get them to me? I mean why it did it to have to go north before coming to me. Very bad logistics.

Date of experience: April 10, 2025

I was able to find the right products I needed quickly...
April 8, 2025
Previous review

I was able to find the right products I needed quickly and easily. Very reasonable prices.

Date of experience: March 29, 2025
Nebraska
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Gas cap
April 22, 2025

Looks great! Fast delivery! Knew it would be a quality item coming from them

Date of experience: April 2, 2025