Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered a tire and it arrived 2 days later. Turnaround time on order to delivery was great
Should be able to search "in stock" items, vs all out of stock items as well
I'm a first time customer and I never expected the great and fast service I received. I'll be shopping here again soon.
Ordered parts on Sunday nite and usps never got hands on it until Wednesday.
Clicked the order button and a couple days it was at my doorstep. Love it
Get what you order- pay attention to what you need-
Great quality and sound. Excellent customer service experience
Easy to deal with. Site is easy to navigate to find what you want
Ordered a set of white wall Shinko 777's and i am super pleased with them! They look great and the pricing on the tires is fantastic!
Very user friendly and I'm happy that there is a good selection for my particular motorcycle
Quick and easy, great quality products, easy to order and a return was painless, very pleasant customer service
The fit of the 49/50mm seal driver on the lower stanchions of a 2018 crf450rx 49mm forks is a little too loose for my taste. It does at least fit the uppers just well enough to still drive in the oil seals without hitting anything if you're accurate, it's nice for pushing in the dust seal.
Very happy with how fast the tires came. Free shipping was awesome too
What we needed, for the brakes on our Harley. The brakes work great
So far all of my experiences with j&p have been nothing but good. I look forward to spending more money in the future
Easily found everything I was looking for
I actually ordered a wrong part when I placed an order. So I went back on line and purchased the correct one and then started a return and everything thing went great, and the refund was quick.
Got the inner tubes I ordered for my new bike, but did it really take 2 weeks to get them to me? I mean why it did it to have to go north before coming to me. Very bad logistics.
I was able to find the right products I needed quickly and easily. Very reasonable prices.
Looks great! Fast delivery! Knew it would be a quality item coming from them
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

