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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Products were perfect. Everything was just as described and was delivered in a very timely manner. No issues at all ordering through this company. Would happily do it again!
I ordered a front and rear tire for my bike weeks ago. Received the front tire within days. Was excellent. Had a bit of trouble tracking down the tire. Claimed awaiting carrier pickup but was already shipped. Confusing right? Waited a few days and called the company to ask perhaps where my tire may be. They could not locate it but offered to replace and sent me a new one within 48hrs! Best customer service I have experienced. Hands down! Could not remember the 2 people I spoke to names, but I will definitely recommend!
Looks and works like it supposed to. Quick and fast ordering and delivery with no issues.
I have yet to have an issue on any of my purchases. Highly recommended.
J&P has always been my go-to, but delivery by USPS sucks. My order coming to Wisconsin should have taken 3 days, but my package left Louisville to Chicago to St Paul (30 miles from final destination) to Garden City NY to Metro NY back to St Paul before finally arriving 8 days after ordering! I know that sidetrack is not J&P's fault, but choosing to use diversity hire USPS to save a buck is.
The part fit an '01 Sportster perfectly. Received quickly too.
My experience was great no issues, I've purchased many things from j&p good product
Shields arrived in a well protected boxing. Instructions were ok but could be more precise. A link to a installation video would help.
Easy order process and great bike fit software.
Nothing to describe. I knew what I wanted after researching and purchased here.
Overall pretty good. Had a coupon to burn, and needed trans oil.
Correct product fast service. No problems with shipping. Great experience.
Placed order easily and received order very quickly. They were prompt, and delivered as advertised.
Easy to navigate website, good selection of products, and product that say there in stock are always in stock.
Good product, good price, prompt delivery. The entire transaction was smooth as silk. I will shop again with J AND P CYCLES.
JP cycles online helped, did a great job getting me what I needed. Even the little parts you didn't realize don't come with the order. Will always use this team!
It not easy finding parts for a 86 sportster but these guys have it all. Thanks
No one else has parts for my bike. J&P, always does
Great service and delivery. I haven't used J&P Cycles for quite some time, I'm happy to see that every thing is as good as I remember
As good as i remember it from years ago
Last minute need for an upcoming trip, purchase was shipped quickly and received in time.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

