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J&P Cycles

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,898
quality
23,857
This company responds to reviews on average within 5 days

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74,001 reviews

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1 review
0 helpful votes
Follow Bryant B.
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Why do I place an order for 3 items for them to all ship a week apart for the first 2. And the 3rd still says processing? Good thing I'm not trying to get my bike together for an event of some kind or I would never order from JP Cycles again...

Date of experience: April 7, 2026
Kimberly E. — J&P Cycles Rep
15 minutes ago

Bryant
We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, one of your items your item had a lead time of 5-7 business days due to an ordering process with our vendor, who does not ship directly to customers. Based on our records, it appears that your order has arrived within the expected time frame. We appreciate your patience and understanding.


Awesome sauce
March 5, 2026
Previous review

Awesome sauce

Date of experience: February 22, 2026
Iowa
1 review
0 helpful votes
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Great products
April 17, 2026
Updated review

Easy to use website. Great products at good prices.

Date of experience: April 7, 2026

Quick ordering
December 14, 2025
Previous review

Quick ordering

Date of experience: December 4, 2025
1 review
0 helpful votes
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Exactly what I needed
April 17, 2026

Fast and exactly what it described and got perfect

Date of experience: April 7, 2026
1 review
0 helpful votes
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Excellent service
April 17, 2026

The items was exactly as described. I received it exactly when promised

Date of experience: April 7, 2026
Maryland
1 review
0 helpful votes
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I waited almost 1 year for a new tire that the manufacturer (Triumph) couldn't replace on my bike. The dealer gave me the (J&P) URL link he got from a customer with same bike (Rocket 3). Great 3rd party (J&P) results for a product (tire) that the manufacturer (Triumph) couldn't deliver.

Date of experience: April 7, 2026

Convenient, accessible parts (dealer couldn't get it)
April 3, 2026
Previous review

Convenient, accessible parts (dealer couldn't get it)

Date of experience: March 24, 2026
Missouri
1 review
0 helpful votes
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Fast shipping and in stock
April 17, 2026
Updated review

Had the tire in stock that was out of stock everywhere else. Ordered on Tuesday got. Friday around noon

Date of experience: April 7, 2026

J&P leader in the industry.
November 10, 2025
Previous review

Very quick shipping. Very easy to deal with returns. Great selection, and prices.

Date of experience: October 31, 2025
1 review
0 helpful votes
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Got my HWY pegs back!
April 17, 2026

I recently put Factory 47 crash bars on my bike and could not fit my Harley HWY pegs on them due to size. I was not installing the ugly clamps they said I would have to go to. A friend told me about these and I love them great product and wide range of adjustments.

Date of experience: April 7, 2026
Virginia
1 review
0 helpful votes
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Quick and easy!
April 17, 2026

...

Date of experience: April 7, 2026
1 review
0 helpful votes
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Wrong house
April 17, 2026
Updated review

My package was delivered to the wrong house. Luckily the neighbor that received was nice enough to get it to me a day after it was delivered. Not impressed with the delivery driver. The houses clearly have the numbers on them.
They are just dropping the package at A house and not looking at the number on the house. Not your fault...

Date of experience: April 3, 2026

I haven't had any issues ordering parts for whichever...
April 6, 2026
Previous review

I haven't had any issues ordering parts for whichever motorcycle I happen to be riding. My only question is do you have or do you know where I can get an owners manual for a 2015 Dyna WideGlide? Any and all help would be very helpful. Thank you for your time and patience...

Date of experience: March 27, 2026
1 review
0 helpful votes
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Received the right product quickly and fairly priced.
April 17, 2026
Updated review

It's not easy to find some parts for an older Harley that I'm doing my best to keep on the road. I was able to find the exact speedometer cable that I need at about half the cost that I found elsewhere. It was shipped quickly and I'm quite pleased with the service.

Date of experience: April 7, 2026

Quick and easy, as well as priced below other options
April 5, 2026
Previous review

Quick and easy, as well as priced below other options. Ratings showed a quality product.

Date of experience: March 26, 2026
1 review
0 helpful votes
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Tie downs
April 17, 2026

I found the tie downs on your website fairly easily and placing the order was easy as well. The tie downs where delivered in a reasonable time frame and the package was intact. I installed the tie downs yesterday and the were a perfect fit. I have not used them yet but I will be trailering the bike at the end of the month. I hope that there are no issues. The only negative thing is that there were no instructions in the box but I figured out which side was which.

Date of experience: April 7, 2026
1 review
0 helpful votes
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Fugarati Performance Dipstick
April 17, 2026

Ordered dipstick, great design, looks great, love the colour and arrived quickly. Great service from J&P Cycles.

Date of experience: April 7, 2026
Philippines
1 review
0 helpful votes
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K&N air filter
April 17, 2026
Updated review

Ordered an air filter that was priced for approximately $92 USD $70 for shipping additional charges of customs in the Philippines and conversion of Canadian dollars total of C$249 out of my Canadian account when I purchased this online it said it would fit my bike and it looked like it would so we went and oiled it to put it on the bike and realized it was too late to return it because we'd already oiled it. And the holes didn't line up we then we drilled it for the right size holes and it would not seal properly. We then proceeded to use a liquid gasket to have it seal it hopefully that will work.

Date of experience: April 7, 2026

Customs
September 15, 2025
Previous review

Quick delivery quite impressed with that. The $70 shipping fee. It's perfectly fine with me. The only issue was I was charged another $125 for customs here in the Philippines. I think JP Cycle should include that with the shipping fee or with the price of the product.

Date of experience: September 5, 2025
Illinois
1 review
0 helpful votes
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Quick service
April 16, 2026

Put my order in the cart, was not sure it was correct, called customer service and tasked with them. They assured me I had the correct tires. I placed the order and had my tires 2 days later.

Date of experience: March 26, 2026
New York
2 reviews
0 helpful votes
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One of the items that I purchased took 7 days to SHIP when it was supposeto ship in 24 hours. After receiving other items I ordered at the same time I called customer service to find out what was going on. I notice that there was now a separate tracking number now and said " a waiting carrier pick up USPS ". When I asked the representative why it didn't ship she told me it did just needs more time to up date. She told me to call back in 3 days if there was no change. When I called back in 4 days another representative told me that it didn't ship that he would find out why. He told me that it was Friday but he would make sure it sipped by Monday. Well by Monday my item shipped 7 days later and another 4 days to receive. The other part of my order I received in 3 days. I was very disappointed in JP Cycle as I have ordered from them before and never had this problem before. I m thinking lights ended up being out of stock and they dragged me on so I wouldn't cancel and get them direct from the manufacturer.
I will order from JP cycle again but if a item doesn't ship in 24 hours as advertised I will not wait or be lead on again

Date of experience: April 6, 2026
2 reviews
0 helpful votes
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Exceeds Expectations
April 16, 2026
Updated review

Communication from order entry to doorstep delivery puts Amazon and everyone else on notice. I'm really impressed with the delivery and follow through

Date of experience: April 6, 2026

Quick, easy, painless
April 2, 2026
Previous review

Quick, easy, painless

Date of experience: March 23, 2026
Ohio
1 review
0 helpful votes
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Clymer manual
April 16, 2026
Updated review

I always get a manual for all the motorcycles and cars I get so I can work on them myself. Thank you very much for your quick shipping process and prompt service.

Date of experience: April 6, 2026

It was very good and fast
April 5, 2026
Previous review

It was very good and fast

Date of experience: March 26, 2026
1 review
0 helpful votes
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Just what I needed
April 16, 2026
Updated review

I was looking for a replacement ignition for my Evo sportster. They had exactly what I needed, with an accurate description. I ordered it online and received the parts promptly.

Date of experience: April 6, 2026

Online ordering is easy, but the tech advice is their...
May 30, 2025
Previous review

Online ordering is easy, but the tech advice is their if you need it also

Date of experience: May 20, 2025
1 review
0 helpful votes
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Best store I dealt with in a long time.
April 16, 2026
Updated review

Cool no hassle you just type the year of your bick make model and push go and it will let you know what parts will fit your bike. And then all you do is pick the part you want it takes you to check out everything right in front of you so easy. Also weighting if cool too thay (JP Cycle) sends you little notes along the way.

Date of experience: April 6, 2026

Easy fun excellent.
February 27, 2026
Previous review

Everything right. From the time you go on there Web site having every part at your finger tips and reaching out to your part with a slight touch and your part is in your cart. Moving to check out is fast and easy. But the best part is waiting for your stuff, especially the cool and up to date text and follow my parts. All cool. Good experience.

Date of experience: February 16, 2026
Texas
1 review
0 helpful votes
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Wrong size bad advice
April 16, 2026

Was told your jp cycle t-shirt ran a little small so I ordered xxl way to big can't even wear it should have ordered my regular size xl guess ill give it away way to big for me to wear. But on other hand the tranny an primary oils worked out fine bike seems to like em will start buying them again

Date of experience: April 6, 2026