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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,870
quality
23,541
This company responds to reviews on average within 5 days

Instant Feedback

73,060 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Tires
May 1, 2025
Updated review

It was easy to pair up a set of tires and shipping was fast. Thank you JP Cycles.

Date of experience: April 21, 2025

Easy to navigate
April 14, 2025
Previous review

Easy to navigate

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
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Perfection
May 1, 2025
Updated review

Everything about buying an item from you was done correctly. Great website and ordering, plus keeping me informed about delivery information. Perfect customer service. Thank you.

Date of experience: April 16, 2025

Easy to order
April 20, 2025
Previous review

Easy to order.

Date of experience: April 9, 2025
Indiana
1 review
0 helpful votes
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Nice helmet
May 1, 2025

There were no problems in ordering my helmet. I received the perfect size helmet and was very quick to get here to Indiana.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Excellent
May 1, 2025
Updated review

Fast ship, great service, easy returns. Have used J&P for many years.

Date of experience: April 20, 2025

Easy, easy, easy
April 17, 2025
Previous review

Easy, easy, easy

Date of experience: April 6, 2025
Missouri
1 review
0 helpful votes
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Good selection with timely delivery
May 1, 2025
Updated review

They always have what I'm looking for at a great price and deliver it quickly.

Date of experience: April 20, 2025

Easy web site to use
April 20, 2025
Previous review

Easy web site to use

Date of experience: April 9, 2025
North Carolina
1 review
0 helpful votes
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Part arrived Fast and was a perfect match. Bike fires up on a dime everytime now.

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
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Satisfied
May 1, 2025

I ordered a part you sent it. I'm satisfied with the order. I've been a loyal customer for years. I purchased a lot of parts last year as well as years before I would say that's a satisfied customer.

Date of experience: April 20, 2025
Nebraska
2 reviews
0 helpful votes
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No fit
May 1, 2025
Updated review

That sissy bar luggage rack didn't exactly fit and neither docking sets worked made my own brackets to make sissy bar permanent not quick disconnect.

Date of experience: April 20, 2025

Fantastic company i used to haul parts from Anamosa...
April 21, 2025
Previous review

Fantastic company i used to haul parts from Anamosa to Sturgis every year worked for NE Iowa Freight out of Wyoming IA

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Radio
May 1, 2025

Radio was easy to order delivered quickly easy to find on their website

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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Great
May 1, 2025

There was a perfect communication and service from the front desk person.

Date of experience: April 20, 2025
Texas
2 reviews
0 helpful votes
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First Order
May 1, 2025

Parts selected were both at this store rather than one part from one vendor and another part from a different vendor, convenient. Mail delivery was slow, three days later than original estimate. I had two other parts orders for automotive use which arrived actually early so I wonder about a glitch in the USPS distribution system

Date of experience: April 20, 2025
Arkansas
1 review
0 helpful votes
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Great service
May 1, 2025

Parts arrived on time and correct sizing on time shipping good options

Date of experience: April 20, 2025
Massachusetts
1 review
0 helpful votes
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Bought service supplies
May 1, 2025

Got what I ordered, as I was hoping.
Took longer than a different site for different purposes.

Date of experience: April 17, 2025
Kentucky
1 review
0 helpful votes
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Awesome part's as always. Fast shipping
May 1, 2025
Updated review

As always great parts. Fast shipping good price. Totally recommend them to anyone.

Date of experience: April 20, 2025

Always great
April 16, 2025
Previous review

Always great

Date of experience: April 6, 2025
Nebraska
1 review
0 helpful votes
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Satisfied
May 1, 2025
Updated review

Good service and value and product and prompt delivery!

Date of experience: April 20, 2025

Easy to use!
April 19, 2025
Previous review

Easy to use!

Date of experience: April 9, 2025
Indiana
1 review
0 helpful votes
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I ordered a cheap inconsequential part for my motorcycle. The transaction was fine. I don't want to get spam from Sitejabber with dumb marketing questions.

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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Great product
April 30, 2025

Great product, shopping delivery and install process. Thank you J&P

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Rain Sock
April 30, 2025

Went fine, lot of energy around d signing up and getting a discount but then it's only on certain products.

Date of experience: April 20, 2025
Oregon
1 review
0 helpful votes
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Reliable
April 30, 2025

Reliable and easy ordering. Will order again for other parts.

Date of experience: April 20, 2025
Maryland
1 review
0 helpful votes
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Good service and quick delivery
April 30, 2025

Easily found what I was looking for and delivered quicker than expected

Date of experience: April 20, 2025