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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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There was a perfect communication and service from the front desk person.
Parts selected were both at this store rather than one part from one vendor and another part from a different vendor, convenient. Mail delivery was slow, three days later than original estimate. I had two other parts orders for automotive use which arrived actually early so I wonder about a glitch in the USPS distribution system
Got what I ordered, as I was hoping.
Took longer than a different site for different purposes.
As always great parts. Fast shipping good price. Totally recommend them to anyone.
I ordered a cheap inconsequential part for my motorcycle. The transaction was fine. I don't want to get spam from Sitejabber with dumb marketing questions.
Great product, shopping delivery and install process. Thank you J&P
Easily found what I was looking for and delivered quicker than expected
Easy swap out. Big difference in weight!
The lithium battery is so lightweight, I'd say less than 2lbs. Oem almost 15lbs. Starts my bike up quickly! Very happy with my purchase. Thanks.
My only complaint was that the primary cover gasket I ordered was creased in the package so it would fit.
Had just what I needed. Checked out in less than 2 minutes part got to my house in a couple days and I was back on the road.
From start to finish the order was great. The Stockton Roller Seat was delivered on time, easy to assemble and works as described. Looking forward to less pain working at a lower level on my HD and classic car.
Good description with the products. Checkout is smooth process.
This filter is thicker than the stock one more air flow for sure
Fast, efficient and right on time. Very seldom do I get the wrong part and then you r more than willing to helpful in resolving the situation. Thank you
Purchased the tire online. After delivery, I scheduled an appointment with J&P cycles in Scottsdale to install the new tire on the wheel. Tire was installed by very friendly and helpful staff. Excellent service and work. Now I'm just waiting to be notified by J&P when my front tire will be in stock.
Tried to buy an exhaust at a competitor but the parts were on back order and they couldn't figure out how to accept payment via apple pay. So after 3 days of asking for assistance I told them to cancel my order and purchased from you! Excellent service
Was very good. Very satisfied -/ :/( ())$$$$&&*******?,.!'mm
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

