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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,855
quality
23,418
This company responds to reviews on average within 5 days

Instant Feedback

72,693 reviews

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Arizona
1 review
0 helpful votes
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Great
May 1, 2025

There was a perfect communication and service from the front desk person.

Date of experience: April 20, 2025
Texas
2 reviews
0 helpful votes
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First Order
May 1, 2025

Parts selected were both at this store rather than one part from one vendor and another part from a different vendor, convenient. Mail delivery was slow, three days later than original estimate. I had two other parts orders for automotive use which arrived actually early so I wonder about a glitch in the USPS distribution system

Date of experience: April 20, 2025
Arkansas
1 review
0 helpful votes
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Great service
May 1, 2025

Parts arrived on time and correct sizing on time shipping good options

Date of experience: April 20, 2025
Massachusetts
1 review
0 helpful votes
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Bought service supplies
May 1, 2025

Got what I ordered, as I was hoping.
Took longer than a different site for different purposes.

Date of experience: April 17, 2025
Kentucky
1 review
0 helpful votes
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Awesome part's as always. Fast shipping
May 1, 2025
Updated review

As always great parts. Fast shipping good price. Totally recommend them to anyone.

Date of experience: April 20, 2025

Always great
April 16, 2025
Previous review

Always great

Date of experience: April 6, 2025
Nebraska
1 review
0 helpful votes
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Satisfied
May 1, 2025
Updated review

Good service and value and product and prompt delivery!

Date of experience: April 20, 2025

Easy to use!
April 19, 2025
Previous review

Easy to use!

Date of experience: April 9, 2025
Indiana
1 review
0 helpful votes
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I ordered a cheap inconsequential part for my motorcycle. The transaction was fine. I don't want to get spam from Sitejabber with dumb marketing questions.

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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Great product
April 30, 2025

Great product, shopping delivery and install process. Thank you J&P

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Rain Sock
April 30, 2025

Went fine, lot of energy around d signing up and getting a discount but then it's only on certain products.

Date of experience: April 20, 2025
Oregon
1 review
0 helpful votes
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Reliable
April 30, 2025

Reliable and easy ordering. Will order again for other parts.

Date of experience: April 20, 2025
Maryland
1 review
0 helpful votes
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Good service and quick delivery
April 30, 2025

Easily found what I was looking for and delivered quicker than expected

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Lithium ion DBLVT20L
April 30, 2025

Easy swap out. Big difference in weight!
The lithium battery is so lightweight, I'd say less than 2lbs. Oem almost 15lbs. Starts my bike up quickly! Very happy with my purchase. Thanks.

Date of experience: April 20, 2025
Wisconsin
1 review
0 helpful votes
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My only complaint was that the primary cover gasket I ordered was creased in the package so it would fit.

Date of experience: April 20, 2025
Michigan
1 review
0 helpful votes
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Quick, simple and accurate.
April 30, 2025

Had just what I needed. Checked out in less than 2 minutes part got to my house in a couple days and I was back on the road.

Date of experience: April 20, 2025
Georgia
1 review
0 helpful votes
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Very good experience
April 30, 2025
Updated review

From start to finish the order was great. The Stockton Roller Seat was delivered on time, easy to assemble and works as described. Looking forward to less pain working at a lower level on my HD and classic car.

Date of experience: April 20, 2025

Good description with the products
April 19, 2025
Previous review

Good description with the products. Checkout is smooth process.

Date of experience: April 9, 2025
North Carolina
1 review
0 helpful votes
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I like the filter
April 30, 2025

This filter is thicker than the stock one more air flow for sure

Date of experience: April 20, 2025
Ohio
1 review
0 helpful votes
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Fast, efficient and right on time. Very seldom do I get the wrong part and then you r more than willing to helpful in resolving the situation. Thank you

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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Review
April 30, 2025

Purchased the tire online. After delivery, I scheduled an appointment with J&P cycles in Scottsdale to install the new tire on the wheel. Tire was installed by very friendly and helpful staff. Excellent service and work. Now I'm just waiting to be notified by J&P when my front tire will be in stock.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Good stuff
April 30, 2025

Tried to buy an exhaust at a competitor but the parts were on back order and they couldn't figure out how to accept payment via apple pay. So after 3 days of asking for assistance I told them to cancel my order and purchased from you! Excellent service

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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Tire
April 30, 2025
Updated review

Was very good. Very satisfied -/ :/( ())$$$$&&*******?,.!'mm

Date of experience: April 20, 2025

Very easy to fill in info
August 12, 2024
Previous review

Very easy to fill in info

Date of experience: August 2, 2024