On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It's really hard to bend at first while installing. But once it's installed, works just great!
I have purchased parts before and I will keep buying part from j and p cycles the delivery is great packaged well I love all your products one day soon I need to buy a motorcycle seat thank you very much and rear floor boards
They fit like they should, I did have to make some modifications to them.
Ordered front and rear tires on the same order. Was supposed to get confirmation within 24 hrs and it took over 48.1 tire arrived on Saturday and the other on Monday.
The part I ordered was shipped ASAP and received exactly as ordered. The part was installed and worked perfectly.
Fast and easy ordering process. Great detail and video experiences showing quality and workmanship
Ordered a rear tire tube for my 2017 Indian Vintage, was given only one option, motorcycle shop informed me it was the wrong tube, had to have them order the correct tube.
The shipping is always fast! The product is as described and always arrives with no damage!
Good service and product Making me use 50 characters for my review is annoying
Very fair price, smooth transaction, and the helmet I wanted
Your site is easy to navigate, appreciate the GOVX discount.
Pegs were easy to install, adjust and look fantastic. Shipping was fast and packaged well with sufficient directions for install. The improvement in comfort during my ride is night and day better with these switchblade foot pegs.
Excellent quality and included hardware which they should state on the product description.
It was easy to pair up a set of tires and shipping was fast. Thank you JP Cycles.
Everything about buying an item from you was done correctly. Great website and ordering, plus keeping me informed about delivery information. Perfect customer service. Thank you.
There were no problems in ordering my helmet. I received the perfect size helmet and was very quick to get here to Indiana.
Fast ship, great service, easy returns. Have used J&P for many years.
They always have what I'm looking for at a great price and deliver it quickly.
Part arrived Fast and was a perfect match. Bike fires up on a dime everytime now.
I ordered a part you sent it. I'm satisfied with the order. I've been a loyal customer for years. I purchased a lot of parts last year as well as years before I would say that's a satisfied customer.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members