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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,850
quality
23,393
This company responds to reviews on average within 5 days

Instant Feedback

72,611 reviews

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Australia
1 review
0 helpful votes
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Products and delivery
May 2, 2025

I was very happy with the quality of my ordered products, as well as quicker than expected delivery. Thank you once again.

Date of experience: April 22, 2025
Montana
1 review
0 helpful votes
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Happy happy happy happy happy hippie.!¡!

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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New Rear Tire
May 2, 2025

Tire not mounted yet but I really like the looks of this tire.

Date of experience: April 21, 2025
South Dakota
1 review
0 helpful votes
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Great business
May 2, 2025

Everything was smooth and exactly as expected. The toolkit even had fuses which was above and beyond I wouldn't have bought it anywhere else and it's twice as good as the one that Harley-Davidsons ourselves for two times the price

Date of experience: April 17, 2025
Tennessee
1 review
0 helpful votes
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Very fast delivery
May 2, 2025

I have been a customer since 2012 and they have always been easy to deal with.

Date of experience: April 21, 2025
Mexico
1 review
0 helpful votes
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Quick and correct
May 2, 2025

Found what I was looking for. It showed up quickly and was just as the description stated

Date of experience: April 14, 2025
Maine
1 review
0 helpful votes
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Patrs
May 2, 2025
Updated review

Good stuff thanks a lot for your help I can't think of anything else to say

Date of experience: April 21, 2025

I'm good no thanks
April 20, 2025
Previous review

I'm good no thanks

Date of experience: April 10, 2025
Alabama
2 reviews
0 helpful votes
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I ordered a stock air filter through my local Suzuki dealership with a 2 week lead time. I had a planned trip and my original air filter was not usable.
The dealership notified me that the air filter will not arrive in time for my planned ride.
I then looked online to see if any online outlets could send one over night for a reasonable price.
I found JP Cycle. This was a Thursday. I paid $35 to have the part shipped overnight. I expected the order would ship out on Friday and arrive Saturday. My planned ride was Sunday.
I received notice on Sunday that the air filter was shipped, and to expect it on Monday. Much too late for me. The air filter did arrive Monday, as stated by the emails.
The only reason I did not give 1 stars, was that JP Cycle was quick to refund my shipping charges, after I requested a refund.
Will I buy from them again? It is unlikely, unless the price of parts are very competitive. I can no longer rely on them to follow their own shipping forecast and policy.

Date of experience: April 13, 2025
Maryland
1 review
0 helpful votes
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Satisfied customer
May 1, 2025

Everything we needed was available and delivery was right on time.

Date of experience: April 21, 2025
North Carolina
1 review
0 helpful votes
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Quality
May 1, 2025

The thing on here really ain't much cheaper if any compared to the hatley shop and even the tire looks like crap I really dont even want to put it on there..

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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I ordered a new tire, tube, and rim strip for my bike, all to be shipped within 24 hours. I received the tube and rim strip via USPS just fine. Waited for more than a week to receive the tire, which for some reason was to be shipped separately via FedEx. The tire never showed up by the expected date, and I was notified (the next week) by email that the carrier "refused the shipment." Never got an explanation as to why this happened, and why I was only notified the following week. I had to cancel a tire change appointment, then finally order the tire from a different vendor a week late. Not using J&P again.

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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Rolling rubber
May 1, 2025

Shopping for tires for my bike was easier than I thought! No hassle and good stock to choose from!

Date of experience: April 21, 2025
Minnesota
2 reviews
0 helpful votes
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Excellent as always
May 1, 2025

The part I ordered fit my bike perfectly. Shopping for parts on J&P is always a good experience

Date of experience: April 1, 2025
Florida
1 review
0 helpful votes
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Need to talk to someone
May 1, 2025

I wish to speak to somebody during to every part I've ordered this bike has been the wrong one need hrlp

Date of experience: April 21, 2025
Alabama
1 review
0 helpful votes
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Hv
May 1, 2025

Not good not good not good because yall keep harassing me to le a review I don't give a $#*! about this $#*! stick

Date of experience: April 21, 2025
California
2 reviews
0 helpful votes
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Thanks Again!
May 1, 2025
Updated review

Love the prices and selection. Nothing beats J & P! Best Prices, best selection.

Date of experience: April 21, 2025

I'm addicted to my bike, hogworkz via J&P Cycles
April 9, 2025
Previous review

I'm addicted to my bike, hogworkz via J&P Cycles. It's like a gambler who needs gamblers anonymous lol.

Date of experience: March 30, 2025
Puerto Rico
2 reviews
0 helpful votes
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Good quality
May 1, 2025

It's really hard to bend at first while installing. But once it's installed, works just great!

Date of experience: April 21, 2025
Michigan
1 review
0 helpful votes
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Bradford LBoorsma
May 1, 2025

I have purchased parts before and I will keep buying part from j and p cycles the delivery is great packaged well I love all your products one day soon I need to buy a motorcycle seat thank you very much and rear floor boards

Date of experience: April 21, 2025
Arizona
1 review
0 helpful votes
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Quick
May 1, 2025

Got here quicker than expected, and came right to my door. Procedure was a little higher than the last time I got one, but totally worth it.

Date of experience: April 21, 2025
Indiana
1 review
0 helpful votes
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Handlebar risers
May 1, 2025

They fit like they should, I did have to make some modifications to them.

Date of experience: April 21, 2025