Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was very happy with the quality of my ordered products, as well as quicker than expected delivery. Thank you once again.
Everything was smooth and exactly as expected. The toolkit even had fuses which was above and beyond I wouldn't have bought it anywhere else and it's twice as good as the one that Harley-Davidsons ourselves for two times the price
I have been a customer since 2012 and they have always been easy to deal with.
Found what I was looking for. It showed up quickly and was just as the description stated
Good stuff thanks a lot for your help I can't think of anything else to say
I ordered a stock air filter through my local Suzuki dealership with a 2 week lead time. I had a planned trip and my original air filter was not usable.
The dealership notified me that the air filter will not arrive in time for my planned ride.
I then looked online to see if any online outlets could send one over night for a reasonable price.
I found JP Cycle. This was a Thursday. I paid $35 to have the part shipped overnight. I expected the order would ship out on Friday and arrive Saturday. My planned ride was Sunday.
I received notice on Sunday that the air filter was shipped, and to expect it on Monday. Much too late for me. The air filter did arrive Monday, as stated by the emails.
The only reason I did not give 1 stars, was that JP Cycle was quick to refund my shipping charges, after I requested a refund.
Will I buy from them again? It is unlikely, unless the price of parts are very competitive. I can no longer rely on them to follow their own shipping forecast and policy.
The thing on here really ain't much cheaper if any compared to the hatley shop and even the tire looks like crap I really dont even want to put it on there..
I ordered a new tire, tube, and rim strip for my bike, all to be shipped within 24 hours. I received the tube and rim strip via USPS just fine. Waited for more than a week to receive the tire, which for some reason was to be shipped separately via FedEx. The tire never showed up by the expected date, and I was notified (the next week) by email that the carrier "refused the shipment." Never got an explanation as to why this happened, and why I was only notified the following week. I had to cancel a tire change appointment, then finally order the tire from a different vendor a week late. Not using J&P again.
Shopping for tires for my bike was easier than I thought! No hassle and good stock to choose from!
The part I ordered fit my bike perfectly. Shopping for parts on J&P is always a good experience
I wish to speak to somebody during to every part I've ordered this bike has been the wrong one need hrlp
Love the prices and selection. Nothing beats J & P! Best Prices, best selection.
I'm addicted to my bike, hogworkz via J&P Cycles. It's like a gambler who needs gamblers anonymous lol.
It's really hard to bend at first while installing. But once it's installed, works just great!
I have purchased parts before and I will keep buying part from j and p cycles the delivery is great packaged well I love all your products one day soon I need to buy a motorcycle seat thank you very much and rear floor boards
They fit like they should, I did have to make some modifications to them.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

