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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,538
This company responds to reviews on average within 5 days

Instant Feedback

73,051 reviews

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Illinois
1 review
0 helpful votes
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Never received my item
May 3, 2025

Very good overall. I never received my package in the mail it says it was delivered April 8th I'm a truck driver and want home.

Date of experience: April 23, 2025
Tennessee
1 review
0 helpful votes
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Love, love, love J&P cycles.
May 3, 2025
Updated review

Always a pleasant experience when dealing with J&P cycles.

Date of experience: April 23, 2025

Absolutely love you guys!
April 22, 2025
Previous review

Absolutely love you guys!

Date of experience: April 12, 2025
Nebraska
1 review
0 helpful votes
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Had everything I needed
May 3, 2025

Very happy with this order. Prompt shipping- accurate order

Date of experience: April 23, 2025
New Mexico
1 review
0 helpful votes
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Hideous price for china made product. My fault for not looking into what the piece replaced. About the size of a quarter for over $100.

Date of experience: April 23, 2025
California
2 reviews
0 helpful votes
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Not clear on grips the bar size
May 3, 2025
Updated review

Ordered the wrong size. Needed 7/8". Is torn it but it's just as much as the product to return it. Be better if it was said straight. No refund. Still need grips so l reordered. My bad

Date of experience: April 23, 2025

Good selection easy checkout
April 22, 2025
Previous review

Good selection easy checkout. Website works well

Date of experience: April 12, 2025
Nebraska
2 reviews
0 helpful votes
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New Part
May 3, 2025
Updated review

The ordering process was easy, and the part was delivered quickly. I don't know which part this survey is for.

Date of experience: April 23, 2025

Easy to search for parts that fit my Bike
April 19, 2025
Previous review

Easy to search for parts that fit my Bike.

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
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All good, no concerns, items I needed to get my bike running were delivered right away.

Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
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New seat
May 3, 2025

The new seat is beautiful and fits perfectly. Is very comfortable.

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Ok
May 3, 2025

Ordered seals for caliper rebuild. Wrong kind and no silicone lube!

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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Satisfied
May 3, 2025
Updated review

Went well, fast delivery, only thing is the chrome parts for the fender I have do not fit the new fender.

Date of experience: April 23, 2025

So far it has been very easy, I will submit my discount...
April 17, 2025
Previous review

So far it has been very easy, I will submit my discount for law enforcement and volunteer fire service on my next order.

Date of experience: April 7, 2025
Michigan
1 review
0 helpful votes
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I ordered the wrong part.
May 3, 2025
Updated review

I ordered the wrong part. It was delivered quickly and in great condition. When I called to get it returned I was treated with respect and patience. The return was easy! Would definitely recommend JP!

Date of experience: April 23, 2025

I've purchased accessories before and had no problems...
April 19, 2025
Previous review

I've purchased accessories before and had no problems.
Today I purchased an exhaust... hopefully it comes as quick and easy as the ordering.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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JP Cycles rocks. Been ordering from this company for years and the products are of great quality and if you have a problem customer service is awesome.

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent
May 3, 2025
Updated review

Better that I was expecting, now you guys are my favorite web site.

Date of experience: April 12, 2025

Everything is really easy
April 19, 2025
Previous review

Everything is really easy.

Date of experience: April 9, 2025
Florida
1 review
0 helpful votes
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Perfect
May 3, 2025

Amazing products! Will purchase again! Always trust j&p cycles

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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Justbye it you will be happy
May 3, 2025

All good but I did not get the pic clear for my hi way pegs. But I love there fast service

Date of experience: April 23, 2025
Iowa
1 review
0 helpful votes
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It very easy to order the parts. They arrived on time. Have not used then yet, be so I don't know quality. Other than that no problems.

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Fast shipping
May 3, 2025

Fast shipping. Got here quicker then anything else. Will order from here again

Date of experience: April 23, 2025
Maine
1 review
0 helpful votes
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Shorty levers
May 3, 2025

Overall I'm happy with the shipping, price, and product. The levers were exact fit and I didn't have any problems with installation.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Easy to order, good prices
May 3, 2025

I have ordered a couple of times and the prices are better plus the shipping is pretty fast. Happy with my purchases and now I have a new tire.

Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
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Great service
May 3, 2025
Updated review

My seat arrived on time in great condition. It fit perfectly.

Date of experience: April 22, 2025

Great deals
April 22, 2025
Previous review

Great deals. Thank you

Date of experience: April 11, 2025