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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,540
This company responds to reviews on average within 5 days

Instant Feedback

73,059 reviews

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Texas
1 review
0 helpful votes
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Great exhaust
May 3, 2025

No issues good product used this company several times with good results.

Date of experience: April 23, 2025
Wisconsin
1 review
0 helpful votes
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Great Shopping Experience
May 3, 2025

Best price on tires, delivered quickly, and I was able to get back on the road quickly!

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Easy shopping fast delivery
May 3, 2025

Shopping was easy and it was delivered very quickly. Website worked well.

Date of experience: April 23, 2025
Alaska
1 review
0 helpful votes
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Quick, very good parts
May 3, 2025

The clutch cable we ordered was very high quality and did exactly as I needed it to!

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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Happy
May 3, 2025
Updated review

All went well as I expected it to go... plan on using J&P for any future needs.

Date of experience: April 23, 2025

Easy easy easy
April 21, 2025
Previous review

Easy easy easy

Date of experience: April 11, 2025
Massachusetts
1 review
0 helpful votes
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Cam chain tensioner evaluation
May 3, 2025
Updated review

Fast delivery! Packaged well! The pieces were all there. I plan on using these to check on my bike's cam chain tensioners; a 2000 Road King Twin-Cam 88.

Date of experience: April 23, 2025

Always had good experience with J&P Cycles
April 19, 2025
Previous review

Always had good experience with J&P Cycles.

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Always have good results
May 3, 2025
Updated review

Everything was as described. Satisfaction guaranteed. I've never had a bad experience using JP cycles

Date of experience: April 23, 2025

Have Always had a satisfactory result from shopping...
April 22, 2025
Previous review

Have Always had a satisfactory result from shopping with J&P

Date of experience: April 12, 2025
Montana
1 review
0 helpful votes
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Front tire
May 3, 2025
Updated review

I placed an order for a new front tire, it was easy to use the web site! The order shipped right away, received it in 3 days. I always check J&P for what I need, they have been exceptional!

Date of experience: April 23, 2025

Dino56
December 23, 2024
Previous review

Part was exactly as described, perfect fit. Shipping was very quick will definitely recommend j&p to others..

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Unsatisfactory product
May 3, 2025

Poor quality Do not waist your money
My 31 year old OEM tank bib is better than this item, at least it fits
I am not going to pay return shipping, no return label

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Oil dipstick temp gauge
May 3, 2025

Fast shipping exactly as described couldnt be happier will order again

Date of experience: April 23, 2025
Wisconsin
1 review
0 helpful votes
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Excellent
May 3, 2025

5 star, great protective packaging; fast shipping; we got this handled; no worries kind of company; r

Date of experience: April 23, 2025
Nevada
1 review
0 helpful votes
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Tires
May 3, 2025

Very easy transaction. That's why I use J & P cycle. Shipping was extremely fast and the tires are great. Michelin started producing tires for the Goldwing I am glad I bought a set.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Easy and user friendly, love the "shop my ride" feature. Fastest shipping I've ever had, I really didn't expect to get it that fast. I had my order in three days! Everything fit and was the proper part. Thank you J&P Cycles

Date of experience: April 23, 2025
Florida
1 review
0 helpful votes
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Delivery review
May 3, 2025
Updated review

I paid for "Next Day" delivery when I placed my order on Saturday. I got the runaround initially. When I called customer service, the man refunded my fee for "Next Day" delivery. The "Next Day" delivery is BS. I got my order less than a week later but I couldn't ride since the clutch cable snapped. I got my order (finally) and had it installed. The customer service guy I spoke with was great! I just think the "NeXT Day" delivery is BS! Extremely misleading! But my bike is finally able to ride again.

Date of experience: April 23, 2025

Pricier than I thought it would be be
April 22, 2025
Previous review

Pricier than I thought it would be be

Date of experience: April 12, 2025
Oklahoma
2 reviews
0 helpful votes
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Starter
May 3, 2025

Had to send back because the person I was buying it for had already bought one. Returning was supper easy thanks

Date of experience: April 23, 2025
Kentucky
1 review
0 helpful votes
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Excellent
May 3, 2025
Updated review

Fast shipping, great price. Product fit verification is critical.

Date of experience: April 23, 2025

Was able to find what I wanted
April 19, 2025
Previous review

Was able to find what I wanted

Date of experience: April 9, 2025
Virginia
1 review
0 helpful votes
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Part did not fit. Returned FEDEX. No issues. Thanks for checking.

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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Bought this tires to match the rear one I bought from the dealership. Prices were the best compared to the rest of the places. Shipping was quick, only thing I didn't appreciate was it was shipped just as a tire, no box no nothing, and I don't live in a great section of town on top of working an hour away from home anyone could've walked up and taken that tire. Other than that tire is great and so was the experience.

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Quick service
May 3, 2025

Order came fast and fit nice have no complaints on my end would order again

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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Always the best from j&p cycles!
May 3, 2025
Updated review

Fast shipping, quality parts. My main go to parts store and will be for as long as I'm on two wheels!

Date of experience: April 23, 2025

Best place to order parts from, customer for life!
April 26, 2025
Previous review

Best place to order parts from, customer for life!

Date of experience: April 15, 2025