On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I just heard about the website shortly before making my order. Great experience!
Received everything I ordered, as promised, on time. Pleasant transaction
Easy to find what I needed, even for my 40 year old HD. Everything in stock.
I've been ordering from J&P cycles for years without having any issues. I even visited their store in Sturgis.
On time. And right! You had what i needed and a good price. Wish i had found out about J & P cycles sooner.
The Products are very Fine and the dispatch was fast. The fitment is Perfect
I ordered a tire from them and it was perfect and exactly like I ordered
No hassle. Shipped on time They always deliver with no surprises. Dependable.
I bought a set of the shorty grip handles because I got tired of gorilla gripping my levers they were ripping my gloves up and made riding un enjoyable they didn't seem like they would Sut my needs but they after fully adjusting them a full inch came off my grip and now it's very enjoyable to ride jnfact I take longer short rides. Nice product.
FedEx held my order for 3 days and had trouble getting their story straight on why it was being held. So, I called J&P and they sent out a replacement. Great customer service.
Want to send it back. I had gotten same set on "Amazon" cheaper like $25 cheaper & free delivery. Overall J&P u sell many things way too high. I can give another example.
Your Motorcycle parts Company is EXPENSIVE!
Item was just as described. SUPER fast shipping. Excellent communication and customer service.
Good product and fast shipping. Easy to find what I need and gets here quickly
All good productsand catologes and ease of ordering
J&P cycles waist no time getting your order to you, I will definitely be purchasing more products from them
Fast & efficient, no damage & the product was excellent shape.
Great products fast delivery. Been using JP for years and always had great service. Definitely my go to for parts
Ended up ordering tire valves through amazon when I realized my valve was going to take close to a week to arrive. I was out riding around before the valve arrived. Two day shipping took a week.
Item was shipped USPS and had significant delay. JP customer service helped to resolve. Thank you.
Great product. It fit perfectly. No issue since. Recommend strongly.
J&p cycles claims they have the parts that fit but they don't.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Motorcycle Parts Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members