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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,569
This company responds to reviews on average within 5 days

Instant Feedback

73,151 reviews

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Florida
1 review
0 helpful votes
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Quick and efficient
May 7, 2025
Updated review

Ordered my parts and everything fit perfectly. The options of being able to choose my vehicle and knowing that it actually fits in such a relief. Nothing worse than ordering something and then happening to return it because it did not fit. I think all motorcycle parts should be done this way. Great job!

Date of experience: April 26, 2025

You guys are awesome!
April 28, 2025
Previous review

You guys are awesome! 👊

Date of experience: April 18, 2025
Pennsylvania
1 review
0 helpful votes
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GREAT SERVICE!
May 7, 2025

Excellent customer service,,, helped me find the EXACT parts that I needed,,, even thru in in some " HOW TO " to make it go a little easier,,,,,,

Date of experience: April 26, 2025
Washington
1 review
0 helpful votes
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Easy to find parts
May 7, 2025
Updated review

Website is user friendly with a wide variety of brand names to choose from.

Date of experience: April 26, 2025

Parts shopping made easy
April 22, 2025
Previous review

Parts shopping made easy

Date of experience: April 12, 2025
Connecticut
2 reviews
0 helpful votes
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Best Prices!
May 6, 2025

Great price and coupon discount also! Easy to chat with online.

Date of experience: April 26, 2025
Illinois
1 review
0 helpful votes
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Blue dot tail light lens
May 6, 2025
Updated review

Looks great on bike. Lampholder in lens is slightly different than stock, but managed to get rubber peice to go in with a little lubricant.

Date of experience: April 26, 2025

Materialsfor 3 hole oil change and air filter
June 11, 2024
Previous review

Easy to find what i need good selection.
Cheaper than other retailers

Date of experience: June 1, 2024
New York
1 review
0 helpful votes
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Re order
May 6, 2025

I keep ordering due to convenience and quick shipping. Keep up the good work J and P

Date of experience: April 26, 2025
West Virginia
1 review
0 helpful votes
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Foot pegs
May 6, 2025

Great service always willing to help been purchasing for a year now

Date of experience: April 26, 2025
Colorado
2 reviews
0 helpful votes
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Ohlins HD772
May 6, 2025
Updated review

I'm happy with the shocks and how quickly they shipped. But my credit card was hacked 12 hours after using it to make my purchase.

Date of experience: April 26, 2025

So far so good
April 25, 2025
Previous review

So far so good

Date of experience: April 15, 2025
Washington
1 review
0 helpful votes
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Perfect transaction.
May 6, 2025

Parts arrived on time in perfect condition. I will continue to shop with J&P.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Part arrived before date given. By expected delivery date.

Date of experience: March 15, 2025
Indiana
1 review
0 helpful votes
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Great Experience
May 6, 2025
Updated review

Great Experience, and customer service experience when buying a gift card.

Date of experience: April 26, 2025

Quick, and easy
April 22, 2025
Previous review

Quick, and easy

Date of experience: April 12, 2025
Colombia
1 review
0 helpful votes
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Aquí encontré lo que quería
May 6, 2025
Updated review

En este sitio hay muchas opciones para escoger y encontré los grips que quería Avon

Date of experience: April 26, 2025

Muy facil y rapido
November 19, 2024
Previous review

Muy facil y rapido.

Date of experience: November 8, 2024
North Carolina
1 review
0 helpful votes
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Battery for 2012 Spyder RT
May 6, 2025

Great Service, would not expect less from J&P Cycles! 5/5. Enough said, always on top of their game!

Date of experience: April 26, 2025
Arizona
1 review
0 helpful votes
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If I have a problem with a J&P Cycles product or service (or lack thereof) I'd contact them and they would take care of it... just like they always do, because that's what they do.

Date of experience: April 26, 2025
Kentucky
2 reviews
0 helpful votes
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Awesome experience.
May 6, 2025
Updated review

The product arrived on time and in perfect condition. The packaging was perfect and the product was not damaged.

Date of experience: April 26, 2025

Awesome Experience
April 25, 2025
Previous review

Awesome Experience

Date of experience: April 15, 2025
Indiana
1 review
0 helpful votes
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Self repair
May 6, 2025

All is good. Quality part and fit my motorcycle. Arrived safely.

Date of experience: April 26, 2025
Michigan
1 review
0 helpful votes
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Fine work
May 6, 2025
Updated review

The new cable housing was just what I needed to replace a damaged one.

Date of experience: April 26, 2025

Finaly found my missing part
April 25, 2025
Previous review

Finaly found my missing part

Date of experience: April 15, 2025
California
1 review
0 helpful votes
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Motorcycle battery
May 6, 2025

Ordering was easy and the part showed up much quicker than I expected.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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I got what I ordered
May 6, 2025

Good, there's nothing to much else to say about this and I don't want to do a survey.

Date of experience: April 26, 2025
Minnesota
1 review
0 helpful votes
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Cv carburetor gaskets
May 6, 2025
Updated review

The float bowl gasket had the correct configuration but the rubber gasket was half the diameter of the original. When placed in proper position it only filled about half of the indent. So when tightened it did not compress completely so gas came out the overfill tube when gas was left on when not running.

Date of experience: April 26, 2025

Fast and easy transaction
April 25, 2025
Previous review

Fast and easy transaction

Date of experience: April 14, 2025