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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,667
This company responds to reviews on average within 5 days

Instant Feedback

73,427 reviews

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California
1 review
0 helpful votes
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Product
May 7, 2025
Updated review

I don't even remember what I ordered from you guys. Lol. At least 50 characters. I don't really like being forced to say more than I want to.

Date of experience: April 26, 2025

I'll let you know
April 8, 2025
Previous review

I'll let you know

Date of experience: March 29, 2025
Illinois
1 review
0 helpful votes
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Very simple to order the best on market products or the cheaper products as well.
Parts came in very well packaged without a scratch on them.

Date of experience: April 26, 2025
Iowa
1 review
0 helpful votes
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I was in a crunch needed an ignition and it was delivered today ahead of time thank you would recommend

Date of experience: April 26, 2025
Arizona
1 review
0 helpful votes
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Side mirrors
May 7, 2025

When I received the first box disappointed because there was only one mirror inside it I left a note or an email with your company. I'm not sure if I response but within a couple of days another box arrived with the missing mirror so overall I'm satisfied I got what I was after. I was a little stressed When I didn't receive them both at once and no notification that there would be a delay on some of it I will use you guys again.

Date of experience: April 26, 2025
Florida
1 review
0 helpful votes
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Quick and efficient
May 7, 2025
Updated review

Ordered my parts and everything fit perfectly. The options of being able to choose my vehicle and knowing that it actually fits in such a relief. Nothing worse than ordering something and then happening to return it because it did not fit. I think all motorcycle parts should be done this way. Great job!

Date of experience: April 26, 2025

You guys are awesome!
April 28, 2025
Previous review

You guys are awesome! 👊

Date of experience: April 18, 2025
Pennsylvania
1 review
0 helpful votes
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GREAT SERVICE!
May 7, 2025

Excellent customer service,,, helped me find the EXACT parts that I needed,,, even thru in in some " HOW TO " to make it go a little easier,,,,,,

Date of experience: April 26, 2025
Washington
1 review
0 helpful votes
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Easy to find parts
May 7, 2025
Updated review

Website is user friendly with a wide variety of brand names to choose from.

Date of experience: April 26, 2025

Parts shopping made easy
April 22, 2025
Previous review

Parts shopping made easy

Date of experience: April 12, 2025
Connecticut
2 reviews
0 helpful votes
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Best Prices!
May 6, 2025

Great price and coupon discount also! Easy to chat with online.

Date of experience: April 26, 2025
Illinois
1 review
0 helpful votes
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Blue dot tail light lens
May 6, 2025
Updated review

Looks great on bike. Lampholder in lens is slightly different than stock, but managed to get rubber peice to go in with a little lubricant.

Date of experience: April 26, 2025

Materialsfor 3 hole oil change and air filter
June 11, 2024
Previous review

Easy to find what i need good selection.
Cheaper than other retailers

Date of experience: June 1, 2024
New York
1 review
0 helpful votes
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Re order
May 6, 2025

I keep ordering due to convenience and quick shipping. Keep up the good work J and P

Date of experience: April 26, 2025
West Virginia
1 review
0 helpful votes
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Foot pegs
May 6, 2025

Great service always willing to help been purchasing for a year now

Date of experience: April 26, 2025
Colorado
2 reviews
0 helpful votes
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Ohlins HD772
May 6, 2025
Updated review

I'm happy with the shocks and how quickly they shipped. But my credit card was hacked 12 hours after using it to make my purchase.

Date of experience: April 26, 2025

So far so good
April 25, 2025
Previous review

So far so good

Date of experience: April 15, 2025
Washington
1 review
0 helpful votes
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Perfect transaction.
May 6, 2025

Parts arrived on time in perfect condition. I will continue to shop with J&P.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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Part arrived before date given. By expected delivery date.

Date of experience: March 15, 2025
Indiana
1 review
0 helpful votes
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Great Experience
May 6, 2025
Updated review

Great Experience, and customer service experience when buying a gift card.

Date of experience: April 26, 2025

Quick, and easy
April 22, 2025
Previous review

Quick, and easy

Date of experience: April 12, 2025
Colombia
1 review
0 helpful votes
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Aquí encontré lo que quería
May 6, 2025
Updated review

En este sitio hay muchas opciones para escoger y encontré los grips que quería Avon

Date of experience: April 26, 2025

Muy facil y rapido
November 19, 2024
Previous review

Muy facil y rapido.

Date of experience: November 8, 2024
North Carolina
1 review
0 helpful votes
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Battery for 2012 Spyder RT
May 6, 2025

Great Service, would not expect less from J&P Cycles! 5/5. Enough said, always on top of their game!

Date of experience: April 26, 2025
Arizona
1 review
0 helpful votes
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If I have a problem with a J&P Cycles product or service (or lack thereof) I'd contact them and they would take care of it... just like they always do, because that's what they do.

Date of experience: April 26, 2025
Kentucky
2 reviews
0 helpful votes
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Awesome experience.
May 6, 2025
Updated review

The product arrived on time and in perfect condition. The packaging was perfect and the product was not damaged.

Date of experience: April 26, 2025

Awesome Experience
April 25, 2025
Previous review

Awesome Experience

Date of experience: April 15, 2025
Indiana
1 review
0 helpful votes
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Self repair
May 6, 2025

All is good. Quality part and fit my motorcycle. Arrived safely.

Date of experience: April 26, 2025