Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I don't even remember what I ordered from you guys. Lol. At least 50 characters. I don't really like being forced to say more than I want to.
Very simple to order the best on market products or the cheaper products as well.
Parts came in very well packaged without a scratch on them.
I was in a crunch needed an ignition and it was delivered today ahead of time thank you would recommend
When I received the first box disappointed because there was only one mirror inside it I left a note or an email with your company. I'm not sure if I response but within a couple of days another box arrived with the missing mirror so overall I'm satisfied I got what I was after. I was a little stressed When I didn't receive them both at once and no notification that there would be a delay on some of it I will use you guys again.
Ordered my parts and everything fit perfectly. The options of being able to choose my vehicle and knowing that it actually fits in such a relief. Nothing worse than ordering something and then happening to return it because it did not fit. I think all motorcycle parts should be done this way. Great job!
Excellent customer service,,, helped me find the EXACT parts that I needed,,, even thru in in some " HOW TO " to make it go a little easier,,,,,,
Website is user friendly with a wide variety of brand names to choose from.
Great price and coupon discount also! Easy to chat with online.
Looks great on bike. Lampholder in lens is slightly different than stock, but managed to get rubber peice to go in with a little lubricant.
Easy to find what i need good selection.
Cheaper than other retailers
Great service always willing to help been purchasing for a year now
I'm happy with the shocks and how quickly they shipped. But my credit card was hacked 12 hours after using it to make my purchase.
Parts arrived on time in perfect condition. I will continue to shop with J&P.
Part arrived before date given. By expected delivery date.
Great Experience, and customer service experience when buying a gift card.
En este sitio hay muchas opciones para escoger y encontré los grips que quería Avon
Great Service, would not expect less from J&P Cycles! 5/5. Enough said, always on top of their game!
If I have a problem with a J&P Cycles product or service (or lack thereof) I'd contact them and they would take care of it... just like they always do, because that's what they do.
The product arrived on time and in perfect condition. The packaging was perfect and the product was not damaged.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

