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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I had to wait a few days after I had ordered and I was notified when it was coming and where it was exactly in the process. Very pleased with the item and cannot wait to install the product.
Other than me making a mistake wondering why i couldn't go any further without payment, it went smooth as silk.
Both items arrived. A good measure of customer service is the need to return one, and J&P were easy to work with and responsive. My store of choice, for sure.
Great products bike looks great also quick delivery
Item I purchased was priced fairly low for what the item was. It arrived when expected and was packaged well. Was definitely impressed an worth every penny
I have order multiple times and always received my parts in a timely manner. The parts are reasonable priced and they are quality parts you can count on.
All my orders now will be from J&P Cycles. Fast delivery and nicely packaged legends suspension and progressive suspension cartridges on the front. The Legends Revo-A rear is a game changer. Thank you J&P Cycles for the discount code and mt boxes looked brand new. I will order from you from now on. Top notch service!
Stopped by the Sturgis store to purchase a new seat. Salesman was great and got me hooked up. Got my new Mustang seat 3 days later.
I purchased an e-gift card for my husband for his birthday. The process was simple and he received the email within minutes of purchase.
I needed tires and tubes, so my friend recommended J&P Cycles website.Very easy to use, and there was no issues. Thanks J&P Cycles.
I needed the check valve for a2002 Electraglide fuel tank. Sure others had it, but J&P had it now and for a better price and quality.
I absolutely love J&P Cycles! Love their customer service, love their sales events. J&P Cycles…my first go to when in need of tires, helmets, etc.
Mahalo a me ka Mahalo Mau ( Gratitude and appreciation Always)
I decided to upgrade my motorcycle with a new suspension. The options were plenty and it was nice to see the provided videos and customer reviews from people who came before. I decided on a brand and began my journey. Thanks to all of the help in finding the right upgrades for me. Only one glitch, shipping was one day slow.
JP Cycle has always had the best quality products. I have been buying products from them since the beginning of time and will continue to do so. I highly recommend JP Cycle. The delivery is on time when they say it will be.
Getting discount offers for my email, flooding my email. Go to use it and I'm not eligible. All going to spam now.
Battery was ok
I love the fact that im 6'4" and now am able to use my brake on my left side foot. The seat sits me far enough back to be able to be truly comfortable. Would recommend to anyone taller than 6'. The only down side which is minor is the back rest> I wish it was more adjustable.
I was in need of a dipstick for my HD. Was easy to locate on J&P Cycles' website. Easy check out and tracking. Arrived quickly.
I had ordered new mirrors for my VStar 650 classic. An older guy like myself needs regular mirrors that are a little bit wider, so I got the rectangle flat mirrors. They fit perfectly on the bike and they are working out great. Ordering online was super easy, and shipping fast.
I call J P cycles to find out about the finish of the Kraus EZ shift link. I spoke to Bill who was very professional, informed and knowledgeable. He answered my questions and I purchased the Kraus EX shift link, I will admit it is a little pricey for what it is, but worth it
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


RKF
We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!