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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,529 reviews

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North Carolina
1 review
0 helpful votes
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Battery for 2012 Spyder RT
May 6, 2025

Great Service, would not expect less from J&P Cycles! 5/5. Enough said, always on top of their game!

Date of experience: April 26, 2025
Arizona
1 review
0 helpful votes
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If I have a problem with a J&P Cycles product or service (or lack thereof) I'd contact them and they would take care of it... just like they always do, because that's what they do.

Date of experience: April 26, 2025
Kentucky
2 reviews
0 helpful votes
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Awesome experience.
May 6, 2025
Updated review

The product arrived on time and in perfect condition. The packaging was perfect and the product was not damaged.

Date of experience: April 26, 2025

Awesome Experience
April 25, 2025
Previous review

Awesome Experience

Date of experience: April 15, 2025
Indiana
1 review
0 helpful votes
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Self repair
May 6, 2025

All is good. Quality part and fit my motorcycle. Arrived safely.

Date of experience: April 26, 2025
Michigan
1 review
0 helpful votes
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Fine work
May 6, 2025
Updated review

The new cable housing was just what I needed to replace a damaged one.

Date of experience: April 26, 2025

Finaly found my missing part
April 25, 2025
Previous review

Finaly found my missing part

Date of experience: April 15, 2025
California
1 review
0 helpful votes
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Motorcycle battery
May 6, 2025

Ordering was easy and the part showed up much quicker than I expected.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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I got what I ordered
May 6, 2025

Good, there's nothing to much else to say about this and I don't want to do a survey.

Date of experience: April 26, 2025
Minnesota
1 review
0 helpful votes
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Cv carburetor gaskets
May 6, 2025
Updated review

The float bowl gasket had the correct configuration but the rubber gasket was half the diameter of the original. When placed in proper position it only filled about half of the indent. So when tightened it did not compress completely so gas came out the overfill tube when gas was left on when not running.

Date of experience: April 26, 2025

Fast and easy transaction
April 25, 2025
Previous review

Fast and easy transaction

Date of experience: April 14, 2025
Minnesota
1 review
0 helpful votes
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Easy, fast
May 6, 2025
Updated review

Picked out my products with bike specific help from the Web site. Clicked and ordered. Delivered! Quick and easy site!

Date of experience: April 26, 2025

Easy … like bike specific!
April 24, 2025
Previous review

Easy … like bike specific! Love shop in Sturgis, now online!

Date of experience: April 13, 2025
North Carolina
1 review
0 helpful votes
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Great experience
May 6, 2025

It was easy to find the right part easy to order online j p cycles has been around for a while and I knew I could trust them and that with the selection they have I knew I could find the part

Date of experience: April 14, 2025
Massachusetts
1 review
0 helpful votes
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Excellent.
May 6, 2025
Updated review

Very fast shipping, parts were just as described, fit perfectly… Great people to deal with….

Date of experience: April 26, 2025

Great, easy to deal with, hear nothing but good things...
April 24, 2025
Previous review

Great, easy to deal with, hear nothing but good things about J& P.

Date of experience: April 14, 2025
New Hampshire
4 reviews
0 helpful votes
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Excellent customer service
May 6, 2025

The battery I ordered arrived with a dent in the plastic casing looked like it could cause with the longevity of the battery. Called up customer service the same day, they asked me to send a photo of the damage and they had a replacement battery on the way the same day. Can't ask for better service than that.

Date of experience: April 26, 2025
North Carolina
1 review
0 helpful votes
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High quality machined parts
May 6, 2025

I initially purchased the least expensive parts I could find on Ebay. When I received them, I was unhappy with the quality. Looking for higher quality parts, I found them on J&P Cycles website. I was pleased with the tolerances and finishes. While I did have to do some further machine work to the parts at my shop, the end result was up to the standards I have when I make motorcycle parts myself.

Date of experience: April 26, 2025
New York
1 review
0 helpful votes
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Just what I needed
May 6, 2025

Quick easy simple. Ordered and they arrived undamaged and in good shipping boxes

Date of experience: April 25, 2025
Missouri
1 review
0 helpful votes
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Good producs fast shipping
May 6, 2025

They always are fast with getting your product to you and ive never had aproblem with one of their products

Date of experience: April 25, 2025
Virginia
1 review
0 helpful votes
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May 6, 2025

Amazing. Hdhxjxhdhdhdhddhdhfhchcjcjcjcjcjcjcjcjcjcj

Date of experience: April 25, 2025
Mississippi
1 review
0 helpful votes
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Product was as described and ordering process was simple and quick. Product functioned perfectly right out of the box. Easies fuel transfer tool I have ever owned, will carry in my HD tool bag for all trips.

Date of experience: April 25, 2025
Massachusetts
1 review
0 helpful votes
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Best experience I've had
May 6, 2025

Amazing is an understatement j&p cycles is the best parts seller there is.

Date of experience: April 25, 2025
Wisconsin
1 review
0 helpful votes
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Fast service
May 6, 2025

Easy ordering process, good description of the product and how to measure what works for the person riding the bike

Date of experience: April 25, 2025
Michigan
1 review
0 helpful votes
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Bad choice
May 6, 2025
Updated review

Part is not even close to fitting. Should have went to the casino and gave them my money.

Date of experience: April 25, 2025

So far so good
April 21, 2025
Previous review

So far so good

Date of experience: April 11, 2025