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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great Service, would not expect less from J&P Cycles! 5/5. Enough said, always on top of their game!
If I have a problem with a J&P Cycles product or service (or lack thereof) I'd contact them and they would take care of it... just like they always do, because that's what they do.
The product arrived on time and in perfect condition. The packaging was perfect and the product was not damaged.
The new cable housing was just what I needed to replace a damaged one.
Good, there's nothing to much else to say about this and I don't want to do a survey.
The float bowl gasket had the correct configuration but the rubber gasket was half the diameter of the original. When placed in proper position it only filled about half of the indent. So when tightened it did not compress completely so gas came out the overfill tube when gas was left on when not running.
Picked out my products with bike specific help from the Web site. Clicked and ordered. Delivered! Quick and easy site!
Easy … like bike specific! Love shop in Sturgis, now online!
It was easy to find the right part easy to order online j p cycles has been around for a while and I knew I could trust them and that with the selection they have I knew I could find the part
Very fast shipping, parts were just as described, fit perfectly… Great people to deal with….
Great, easy to deal with, hear nothing but good things about J& P.
The battery I ordered arrived with a dent in the plastic casing looked like it could cause with the longevity of the battery. Called up customer service the same day, they asked me to send a photo of the damage and they had a replacement battery on the way the same day. Can't ask for better service than that.
I initially purchased the least expensive parts I could find on Ebay. When I received them, I was unhappy with the quality. Looking for higher quality parts, I found them on J&P Cycles website. I was pleased with the tolerances and finishes. While I did have to do some further machine work to the parts at my shop, the end result was up to the standards I have when I make motorcycle parts myself.
Quick easy simple. Ordered and they arrived undamaged and in good shipping boxes
They always are fast with getting your product to you and ive never had aproblem with one of their products
Product was as described and ordering process was simple and quick. Product functioned perfectly right out of the box. Easies fuel transfer tool I have ever owned, will carry in my HD tool bag for all trips.
Amazing is an understatement j&p cycles is the best parts seller there is.
Easy ordering process, good description of the product and how to measure what works for the person riding the bike
Part is not even close to fitting. Should have went to the casino and gave them my money.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

