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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,871
quality
23,545
This company responds to reviews on average within 5 days

Instant Feedback

73,063 reviews

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Illinois
1 review
0 helpful votes
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Quality for reasonable price
May 7, 2025
Updated review

I had a lot to choose from and found a quality product with a reasonable price

Date of experience: April 27, 2025

Easy to find what needed
April 26, 2025
Previous review

Easy to find what needed.

Date of experience: April 16, 2025
Colorado
2 reviews
0 helpful votes
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Metzeler tire
May 7, 2025

Easy ordering and prompt fulfillment. Tire arrived on time as expected.

Date of experience: April 27, 2025
Arizona
1 review
0 helpful votes
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Shipping issues
May 7, 2025

I paid for 2 day shipping, my package was picked up by FedEx on Wednesday which to me means I should have gotten it Friday. Instead it came on Monday. Explain to me how it takes 5 days to go from Las Vegas to Tucson AZ. I could have drove to Vegas and back way faster. Why pay extra for shipping if I'm not going to get it faster?

Date of experience: April 27, 2025
Missouri
1 review
0 helpful votes
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Delivery
May 7, 2025

For the cost of this product if I knew it was being shipped usps I would have ordered from another company that I would get it faster!

Date of experience: April 27, 2025
New Mexico
1 review
0 helpful votes
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Great products, fast shipping
May 7, 2025

As I'm a bit late to the game pulling my bikes out of storage and getting them ready for the season, I came across a number of things that needed to be addressed and replaced. I hop onto J&P and build a shopping cart filled with goodies, and it seems as soon as I hit Confirm Order, the parts are on my porch within 2 days. I love buying from J&P, from their great selection of OEM and aftermarket parts, excellent customer support, and always fast shipping. I've been a customer for over 10 years and I don't plan on going anywhere else for my motorcycle needs.

Date of experience: April 27, 2025
Ukraine
1 review
0 helpful votes
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Nice
May 7, 2025

Quite easy to install. But there are a couple of nuances. 1. The bolts that come with the kit are made of fairly soft metal. An attempt to tighten the ball with a torque wrench led to the fact that the key nozzle began to crumple the metal of the bolt.
2. You may have no luck with the nozzle adapter pressure sensor. The thread travel may not be enough to screw in the nozzle all the way and so that the hose hole is at such an angle that it can be worked with. But this is solved with a custom washer.

Date of experience: April 27, 2025
Nevada
1 review
0 helpful votes
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My first stop
May 7, 2025

When I need parts or upgrades for my bike, J&P is my first stop. Fast shipping, received the exact item ordered, and exceptional customer service!

Date of experience: April 27, 2025
New Jersey
1 review
0 helpful votes
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Great service Great product
May 7, 2025
Updated review

Bill at J&P was as good as they get. He did all he could to help me with the best possible price, purchase and check out of my item Very satisfied with the over all exsperience and Bills perserverance executing my order

Date of experience: April 27, 2025

Bill was a pleasure to deal with very personal and...
April 25, 2025
Previous review

Bill was a pleasure to deal with very personal and knowledgable. Bill went over and above to make sure I had exactly what I needed and didn't end our call untill he was certain we had everything right. Treated me like family very satisfied.

Date of experience: April 15, 2025
Massachusetts
1 review
0 helpful votes
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Many options
May 7, 2025

I was to order my part and J & P had options that I did not know about, I ordered an improved version and am very satisfied

Date of experience: April 27, 2025
Texas
1 review
0 helpful votes
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M/C cover
May 7, 2025

I have not opened the box yet,
All looks good tho. I used the internet. Experience is usual.

Date of experience: April 27, 2025
Michigan
1 review
0 helpful votes
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Good parts
May 7, 2025

Awesome as usual never as let me down. Great product recommend buy from here

Date of experience: April 27, 2025
Tennessee
1 review
0 helpful votes
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Easy and reasonable
May 7, 2025
Updated review

Website easy to use and prices are reasonable. And rpm membership and points back

Date of experience: April 27, 2025

Great and easy to use online orders
March 8, 2025
Previous review

Great and easy to use online orders

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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Tubes
May 7, 2025

Good, until I started receiving non stop requests for a review that do not stop…. Perhaps they will end now that I typed over 50 characters

Date of experience: April 27, 2025
New York
1 review
0 helpful votes
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S&S Supr E carburetor
May 7, 2025

Good experience i had no problem with this order or anything I order from jp cycle

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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Product
May 7, 2025
Updated review

I don't even remember what I ordered from you guys. Lol. At least 50 characters. I don't really like being forced to say more than I want to.

Date of experience: April 26, 2025

I'll let you know
April 8, 2025
Previous review

I'll let you know

Date of experience: March 29, 2025
Illinois
1 review
0 helpful votes
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Very simple to order the best on market products or the cheaper products as well.
Parts came in very well packaged without a scratch on them.

Date of experience: April 26, 2025
Iowa
1 review
0 helpful votes
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I was in a crunch needed an ignition and it was delivered today ahead of time thank you would recommend

Date of experience: April 26, 2025
Arizona
1 review
0 helpful votes
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Side mirrors
May 7, 2025

When I received the first box disappointed because there was only one mirror inside it I left a note or an email with your company. I'm not sure if I response but within a couple of days another box arrived with the missing mirror so overall I'm satisfied I got what I was after. I was a little stressed When I didn't receive them both at once and no notification that there would be a delay on some of it I will use you guys again.

Date of experience: April 26, 2025
Florida
1 review
0 helpful votes
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Quick and efficient
May 7, 2025
Updated review

Ordered my parts and everything fit perfectly. The options of being able to choose my vehicle and knowing that it actually fits in such a relief. Nothing worse than ordering something and then happening to return it because it did not fit. I think all motorcycle parts should be done this way. Great job!

Date of experience: April 26, 2025

You guys are awesome!
April 28, 2025
Previous review

You guys are awesome! 👊

Date of experience: April 18, 2025
Pennsylvania
1 review
0 helpful votes
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GREAT SERVICE!
May 7, 2025

Excellent customer service,,, helped me find the EXACT parts that I needed,,, even thru in in some " HOW TO " to make it go a little easier,,,,,,

Date of experience: April 26, 2025